
Penske Honda of Ontario
Ontario, CA
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3,216 Reviews of Penske Honda of Ontario
The salesman we spoke to, Frank Gomez, was extremely friendly. Soon after he greeted us at the door, he was walking us through the lot explaining the differences in pricing of various civic models. He a friendly. Soon after he greeted us at the door, he was walking us through the lot explaining the differences in pricing of various civic models. He also took into consideration my expectations as a buyer when giving advice on the type of vehicle I should purchase. Frank also did a great job walking us through the first offer and cleared up any initial questions. He was patient during the negotiation and made great efforts to meet my needs as a first-time buyer. The man who helped us process the paperwork was also quite friendly. We did run into some issues when we purchased the car’s extended warranty, but all of this was easily resolved by contacting Frank. Resolving the issue took less than half an hour. More
Had a leak in one of my tires. Took in in and Ken had it up on the rack before I knew it. Turns out I had two nails in my tire and one of them on the side wall so it was not fixable. Ken had me in and out q up on the rack before I knew it. Turns out I had two nails in my tire and one of them on the side wall so it was not fixable. Ken had me in and out quickly with a new tire a a decent price. More
Great service and professional attitude of the service department staff. I would highly recommend working with these members, especially the people in the check in and checkout counters. department staff. I would highly recommend working with these members, especially the people in the check in and checkout counters. More
My low tire pressure light came on and I stopped in without an appointment. Dave took me right in. He had the tires checked and the light reset. I was in and out in about a half hour. without an appointment. Dave took me right in. He had the tires checked and the light reset. I was in and out in about a half hour. More
Excellent customer service from everyone at Penske Honda. Thank you Nima, Mr. Vaca and Ronaldo. You guys made my purchase memorable. I will definitely recommend you to my friends and family. Thank you Nima, Mr. Vaca and Ronaldo. You guys made my purchase memorable. I will definitely recommend you to my friends and family. More
Fred was very pleasant to work with. He understood why I was there. He helped me to get a new remote to replace my old one and had it programmed for me. I thank him. was there. He helped me to get a new remote to replace my old one and had it programmed for me. I thank him. More
Everything went good today.Fast friendly service my service guy was very helpful.They keep you posted on your service and never leave out any details. service guy was very helpful.They keep you posted on your service and never leave out any details. More
Anthony Medina greeted me at service reception with a smile and an abundance of knowledge and caring. No one, since I’ve been taking cars in for service (I’m 56), has ever taken the time to explain thing smile and an abundance of knowledge and caring. No one, since I’ve been taking cars in for service (I’m 56), has ever taken the time to explain things to me like he did. He made me feel like I was the only person that mattered that day. I wasn’t going to use this dealership for routine service and now I will. And I live in a neighboring county so it is not convenient for me but it is worth the drive. Thank you Penske for people like Anthony Medina! More