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Penske Honda of Ontario

Ontario, CA

4.9
3,169 Reviews

1401 Auto Center Drive

Ontario, CA

91761

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3,169 Reviews of Penske Honda of Ontario

August 23, 2020

excellent dealer very professional. l would recommend to my friends and family. My overall experience was very good and look forward to coming back in the future. More

by Cabrales.corporation
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David trible excellent person
August 22, 2020

I always take my vehicle to a dealership for service. Penske is fast, reliable and service members are excellent. I would highly recommend Penske Honda. More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salam
August 20, 2020

David in service was great very helpful and was very friendly!!! Help me save money and letting me know about needing my filters we’re needing replaced More

by Ronhillsjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David T. Service
August 20, 2020

Derek is the Greatest, he is there for anything my car needs and makes sure it gets done to satisfaction! I wouldn't have my work done there if it wasn't for him! Thanks Derek!!! More

by kguyke7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Poon/Service
August 20, 2020

The service writer was honest and at no point did he try to up sale me. Best of all, the actual mechanic came out and spoke to me clearly explaining the issue. Getting clear, precise information was pivota More

by Edward973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
August 20, 2020

They are excellent and helpful and friendly. He was professional and excellent on answering all my questions. Anthony went above and beyond . Thank you Anthony . More

by Bebetiffanyshopper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Medina , Cathy Hernandez
August 19, 2020

Derek Poole was very professional, courteous and did his job in a timely and professional manner. I would recommend this dealership and Mr. Poon to anyone needing service done to their Honda. More

by wwgbg50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Poon
August 18, 2020

Bad customer service. Trying to fix a problem with them and so far my issue has not been resolved. I hope that in thw near furture I can get help. More

by tbtak
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cathy Hernandez
Aug 19, 2020 -

Penske Honda of Ontario responded

Hello, I am concerned to learn about your disappointment regarding your recent service experience. Given the opportunity, I would like to speak with you about your experience. Please email me at kkratky@socalpenske.com. Thank you, Kris Kratky General Manager Penske Honda Ontario (909) 974-3811 kkratky@socalpenske.com

August 17, 2020

Been here 3x so far and has been good every time. Great service. Timely. Professional. Attentive. Easy going. Polite. Cool. Respectful. Honest. Awesome. Thank you. More

by sdiaz814
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
August 17, 2020

We initially had to wait over 30 min even tho we had an appt because they were short handed but once Anthony Medina took our car we were taken care off. The service was pretty quick and the service provide More

by Roxy91010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Medina, Cathy Hernandez
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