Penske Honda of Ontario

Service writer was professional. Did exactly what he said he was going to do, every time. Called with updates before I could ever call to check status. Very polite, and the car was done on time. Service writ he was going to do, every time. Called with updates before I could ever call to check status. Very polite, and the car was done on time. Service writer we used was great. Daniel Lopez was the service writer that helped us out. Thanks. More

Bill did an excellent job in answering all our questions and determining how best to get us into the car we were looking to purchase. He was patient as we looked at the different Honda Accords (models, colo and determining how best to get us into the car we were looking to purchase. He was patient as we looked at the different Honda Accords (models, color, etc.). He was patient as we test drived the different Honda Accords to determine which would be a good fit for us. He was professional and worked with us to get us into the car at a price we felt comfortable with. Good Job Bill! More

I brought a quote in from a different dealership, and Penske was able to honor the quote. I was not hassled like other dealerships that I have been to. Even though Mr. Romero could not be at the dealer Penske was able to honor the quote. I was not hassled like other dealerships that I have been to. Even though Mr. Romero could not be at the dealership at the time, another sales rep named Alex was able to help us with purchasing the vehicle. Everyone stayed 2 hours after closing time to get us the car that we wanted. More

I PURCHASED 2 HONDAS FROM BILL IN 2003 AND STILL OWN BOTH OF THEM. WHEN MY HUSBAND TOTALLED HIS CAR IN 2009, WE WERE NOT READY TO PURCHASE A CAR AT THAT TIME. BUT I HAVE BEEN THINKING ABOUT GETTING ANOTHER H OF THEM. WHEN MY HUSBAND TOTALLED HIS CAR IN 2009, WE WERE NOT READY TO PURCHASE A CAR AT THAT TIME. BUT I HAVE BEEN THINKING ABOUT GETTING ANOTHER HONDA. FINALLY IT WAS TIME IN DEC. SO I LOOKED BILL UP AND FOUND HE WAS STILL AT THE DEALERSHIP AND MADE AN APPOINTMENT WITH HIM AND LOOKED AT THE CRV AND THE ACCORD. 3 WEEKS LATER I CAME BACK AND BOUGHT THE ACCORD. I ENJOY WORKING BILL. AND HE HAD THE COLOR I LIKED....SO THAT WORKED OUT PERFECT. THE PRICE WAS AFFORDABLE, THE PAYMENTS ARE AFFORDABLE AND THE FINANCING WENT VERY SMOOTH. I ENJOY DOING BUSINESS WITH BILL. WHEN MY DAUGHTER IS READY, SHE WILL PROBABLY PURCHASE ANOTHER CIVIC. I LOVE MY 2003 HONDA AND I LOVE MY NEW HONDA!!!! MY 2003 HONDA IS HAVING A PROBLEM WITH THE RADIO, IT TURNS OFF ON ITS OWN AND COMES BACK ON WHENEVER IT FEELS LIKE IT. I WAS WONDERING IF I COULD HAVE IT LOOKED AT FOR FREE OR FOR A LOW PRICE....MAYBE IT IS JUST SOMETHING LITTLE OR MAYBE SOMETHING BIG....BUT I WOULD LIKE TO GET IT FIXED. ALSO, CAN I STILL BRING IT IN FOR THE 2 RECALLS? I HAVE NOT HAD THE TIME TO DO THAT. THANK YOU JOANNE LEVY More

Every experience has been a good one. When I have an issue, it is immediately addressed. Customer service is great! this is very much the opposite of Honda of Pasadena which cannot seem to get a grip on issue, it is immediately addressed. Customer service is great! this is very much the opposite of Honda of Pasadena which cannot seem to get a grip on Customer Service. Way to go Penske!!! I now service my Pilot there which I purchased from Pasadena Honda. More

I had such a positive experiece at Penske Honda in Ontario, CA. I felt comfortable right away and never felt pressured or that I was being pushed. On the contrary, every effort was made to make certai Ontario, CA. I felt comfortable right away and never felt pressured or that I was being pushed. On the contrary, every effort was made to make certain I was 100% confident in the choices I was making. The sales person I worked with was professional, respectful, and made the process fun. I would definitely recommend this dealership to friends and family. I love my new car and I'm happy with the experience I had. You can't beat their service. More

From the moment I first contacted Penske Honda, Aurora was personable and helpful. I feel like I established a friendship, not just a business relationship. Based on my experience, everyone works together was personable and helpful. I feel like I established a friendship, not just a business relationship. Based on my experience, everyone works together as a team to please the customer and I appreciated that. I would highly recommend Penske Honda of Ontario. More

The reason I gave this rating is because Bill was great from the start and didn't play games. I felt that he was looking out for our best interest and the negotiating process was timely. We did have to w from the start and didn't play games. I felt that he was looking out for our best interest and the negotiating process was timely. We did have to wait a bit long to get into financing but that was expected, once we went to financing Rose took great care of us. More

We were very pleased with our experience at Penske Honda. Bill Hall made our entire visit very enjoyable. He tailored our purchase to our personal needs. We really felt like guest at their dealership from Bill Hall made our entire visit very enjoyable. He tailored our purchase to our personal needs. We really felt like guest at their dealership from the minute we walked on their premises until we signed our last document with Rose Marris. I highly recommend this dealership and Bill Hall! More

The professionalism of the staff at Penske Honda was beyond what I was expecting. I came in feeling rather depressed and left feeling good. Both Jonathan and Bill exuded the calm and professional mann beyond what I was expecting. I came in feeling rather depressed and left feeling good. Both Jonathan and Bill exuded the calm and professional manner so lacking in the auto business today. I look forward to a healthy relationship with Penske. More