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Penske Honda of Ontario

Ontario, CA

4.9
3,665 Reviews

1401 Auto Center Drive

Ontario, CA

91761

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3,665 Reviews of Penske Honda of Ontario

September 03, 2026

Rep was super helpful and kept me updated on the status of my car consistently. The negative was that they did have to keep my car for almost a week due to them not having parts available to fix my issue a More

by Cgpatino02
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Salcedo
Sep 03, 2026 -

Penske Honda of Ontario responded

Hello, Your feedback is important to us and I'm pleased to know you were kept updated. However, I would appreciate the opportunity to speak with you about your experience with our Service Department regarding the repairs performed on your vehicle, the attention it received, and the parts availability. Would you mind reaching out to me directly? I look forward to speaking with you. Best Regards, Kris Kratky President & General Manager Penske Honda (909) 974-3811 kkratky@socalpenske.com

September 02, 2026

It was absolutely incredible. Mr. Poon was very friendly and knowledgeable about the services. He is someone I in would recommend to all my family and friends More

by rrinc2370
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Derek Poon is exceptional 10 stars
Sep 03, 2026 -

Penske Honda of Ontario responded

Thank you for your positive feedback. We're glad our team provided knowledgeable service. We appreciate your recommendation of Penske Honda Ontario.

September 02, 2026

Derek poon did excellent job in making sure we received excellent service . He is very professional More

by Dinesh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek poon
Sep 02, 2026 -

Dinesh responded

Derek poon did excellent job in making sure we received excellent service . He is very professional

September 02, 2026

The service attitude is very good, the car is also very good, the service attitude is very good. The car is also well repaired! More

by Bettybai86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ham, Amit Chapra
Sep 02, 2026 -

Penske Honda of Ontario responded

Thank you for your feedback on our service and repairs. We appreciate your comments about the care you received. Penske Honda Ontario values your business.

September 02, 2026

Great experience buying my car from this dealership. The entire process was smooth, straightforward, and stress free. Everyone was friendly, professional, and helpful, and I never felt pressured. I’m ve More

by Sunny
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amit Chapra
Sep 02, 2026 -

Penske Honda of Ontario responded

Thank you for sharing your experience. We're glad the process was smooth and you felt comfortable. Penske Honda Ontario appreciates your recommendation.

September 01, 2026

I had a great experience with this dealership The counselor that helped me with my vehicle had a great and courteous personality. Was very professional he answered all my questions I had. He explaine More

by cristyjewjew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Salcedo
Sep 02, 2026 -

Penske Honda of Ontario responded

Thank you for sharing your experience. We’re glad our team could assist you professionally and thoroughly. Penske Honda Ontario appreciates your feedback.

August 31, 2026

Leena was great. It was my first time working with her. I was impressed by her problem solving skills, and the fact that she was actually interested in finding out th More

by Deni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leena Maae
Sep 01, 2026 -

Penske Honda of Ontario responded

Thank you for sharing your experience with our team at Penske Honda Ontario. We're glad to hear that you felt well supported during your visit. We appreciate your feedback.

August 31, 2026

I was well served at Penske honda of Ontario. .The salesman was Ethan Kratky. He was very nice and helpful. I bought a 2026 honda accord se. He was able to answer all my questions. I would give More

by Smith3647e
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ethan Kratky, John Ham, Amit Chapra
Aug 31, 2026 -

Penske Honda of Ontario responded

Thank you for sharing your experience with our team at Penske Honda Ontario. We appreciate your feedback about your 2026 Honda Accord SE purchase. If you have any other questions, feel free to reach out.

August 31, 2026

Very polite and respectful. They are professional and willing to take care of their customers. More

by rheomekim
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ismael
Aug 31, 2026 -

Penske Honda of Ontario responded

Thank you for your feedback. We appreciate your recognition of our team's professionalism at Penske Honda Ontario.

August 31, 2026

The people are very nice and professional. However I did not like when you had a set price the salesperson came back with the contract with a different price. They added optional items to cont More

by Bereal
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Ham, Amit Chapra
Sep 02, 2026 -

Penske Honda of Ontario responded

Hello, Thank you for your feedback. The additional products presented during the purchase process are completely optional and are offered to every customer for consideration. Customers can choose to purchase any, some, or none of them. Our Finance Department also reviews available protection and maintenance options before the purchase is finalized. At no time is a customer required to purchase these products, and declining them does not affect the agreed-upon price of the vehicle. Please contact me if you have any questions or would like to discuss this further. Kris Kratky President & General Manager Penske Honda (909) 974-3811 kkratky@socalpenske.com

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