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Penske Honda of Ontario

Ontario, CA

4.9
3,173 Reviews

1401 Auto Center Drive

Ontario, CA

91761

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3,173 Reviews of Penske Honda of Ontario

October 30, 2023

A a a a a a a a a a a a a a a a More

by aaronphuongpham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan Salcedo, Cathy Hernandez
Nov 01, 2023 -

Penske Honda of Ontario responded

Hi! We are so pleased that you had a positive experience with Penske Honda Ontario. Thank you for your feedback.

October 30, 2023

Nice and friendly, good quality for the work, but waiting is a bit too long. More

by HAWEINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred, Cathy Hernandez
Nov 01, 2023 -

Penske Honda of Ontario responded

Hello, we appreciate your business and value your feedback. We would not be able to grow and develop without feedback like yours. Thank you for noting our nice and friendly team and their quality work. If there is anything else we can do for you, please let us know. The Service Team at Penske Honda Ontario is always here for you.

October 30, 2023

Great customer service by advisor. Friendly and informative. We will definitely bring our car again More

by Mirnaurtez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Oct 31, 2023 -

Penske Honda of Ontario responded

Hello, thank you for appreciating our team, and leaving us this wonderful five-star review. We are very happy to know that our Service Team was friendly, informative, and provided a great experience during your visit. Your business is valued, and please don’t hesitate to reach out to us for any assistance at Penske Honda Ontario.

October 29, 2023

Ken The service manager was great as always. He let me know about a warranty issue with the air conditioner condenser and they were able to repair it the same day I went in for my normal oil cha More

by cheriseinsocal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken okimoto
Oct 31, 2023 -

Penske Honda of Ontario responded

Thank you for taking the time to share your positive 5-star review. We're glad to learn that you were pleased with the high level of customer care from our Service Team at Penske Honda Ontario. It's important that we thoroughly communicate the necessary maintenance needs to our customers. We look forward to servicing your needs over the years to come!

October 28, 2023

Great staff overall satisfaction with them and very helpful and on time with me recommending them More

by Chuyito57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Okimoto
Oct 29, 2023 -

Penske Honda of Ontario responded

Hi, thank you for taking the time to leave us this amazing review and 5 stars. We are so happy to know that our team was very helpful, on time, and provided a great experience during your visit. Your recommendation is valued, and please don’t hesitate to reach out to us for any further needs at Penske Honda Ontario.

October 27, 2023

This Honda Dealer is my favorite Honda Dealer. They always take the time to help me even if I don’t have an appointment. More

by Terri Palazzo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred William
Oct 28, 2023 -

Penske Honda of Ontario responded

Terri, thanks for sharing this five-star review with us. We're glad to know that our Service Team took the time to help you with your needs during your visit. Your business is valued and we hope you continue to choose Penske Honda Ontario.

October 26, 2023

I arrived at about 6:40. I appreciate that they opened on time and I did not have to wait very long to he helped . Keeping my 7am appointment. More

by Nydia Estrada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Okimoto, Cathy Hernandez
Oct 26, 2023 -

Penske Honda of Ontario responded

Thanks for the five-star review, Nydia. We are happy our team was able to meet all your needs and expectations. We hope you continue to choose Penske Honda Ontario for all your automotive needs.

October 25, 2023

Very helpful will recommend to my friend Rico, the manager, finance officer agree to settle the sales with no problem More

by Manedliwan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rico, Salesman and sales manager, Cathy Hernandez
Oct 26, 2023 -

Penske Honda of Ontario responded

Thank you for this wonderful five-star review! We are thrilled our Sales Team was helpful to ensure the purchasing process was easy. We appreciate your recommendation, and we hope to see you at Penske Honda Ontario again in the future.

October 25, 2023

My family is purchased 5 cars from this Pacific dealership on Saturday. When I purchased my Honda Accord. I understood why. The level of kindness patients they listened to everything I asked for d More

by nickiesica49
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Uday and Wale, Cathy Hernandez
Oct 26, 2023 -

Penske Honda of Ontario responded

Congratulations on the purchase of your Honda Accord, and thank you for sharing this positive review of your experience with our Sales Team here at Penske Honda Ontario. We enjoyed reading your recommendation for our team and how their kindness and patience made your experience top-notch. Your feedback is greatly appreciated and we would enjoy working with you again.

October 25, 2023

I love this dealership because normally it's like a quick wait and service advisors always advise you of what's going on with your vehicle More

by soniaarellano1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred
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