
Penske Honda of Ontario
Ontario, CA
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3,216 Reviews of Penske Honda of Ontario
My experience was great, the service greater was very attentive and communicative. Once my tech advisor came to greet me the information I entered when creating the online appointment was synced correctl attentive and communicative. Once my tech advisor came to greet me the information I entered when creating the online appointment was synced correctly and he had me checked in and on my way promptly. I was pleasantly surprised. Once I came to pick up my vehicle the same friendliness and communication was given to me and I was on my way home in a timely manner. I was very pleased with my experience. More
I had the best experience with Ken that I’ve ever had at this dealership. He was attentive and even went the extra mile when it came to a deal on my ac unit. He was professional, kind and knowledgeable in a this dealership. He was attentive and even went the extra mile when it came to a deal on my ac unit. He was professional, kind and knowledgeable in all areas. My last visit wasn’t like this. I had my brakes done and I noticed that my rotors had not been turned and I called back and left a message to the person who I dealt with and I never had a call back. I still have a grinding noise on my left front brake. I told Ken about it and he said the brakes were fine but I know what it shouldn’t sound like and I think it should have been addressed more than just taking a measurement of the brake pads. All in all this particular visit was great! Next time I I have my brakes done I will be meticulous in accepting the vehicle. My wife drives it and told me about the problem three weeks after service and I should have received a phone call after leaving a message but I guess that advisor doesn’t care. Thanks for the amazing service Ken and I hope you can help me in the future! More
I had a 8 am appointment, and they got my car back and started working on my service. They stated it would take a little longer than usual because of the type of service. They were polite and my car was d started working on my service. They stated it would take a little longer than usual because of the type of service. They were polite and my car was done sooner than I expected. Thank you Service Team. More
Communication with Antonio was amazing. He'd reply to questions immediately and was INCREDIBLY knowledgeable and helpful. Car was ready when promised. No hassles. No headaches. No issues. T He'd reply to questions immediately and was INCREDIBLY knowledgeable and helpful. Car was ready when promised. No hassles. No headaches. No issues. Thank you. More