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Penske Honda of Ontario

Ontario, CA

4.9
3,216 Reviews

1401 Auto Center Drive

Ontario, CA

91761

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3,216 Reviews of Penske Honda of Ontario

November 16, 2023

My experience was great, the service greater was very attentive and communicative. Once my tech advisor came to greet me the information I entered when creating the online appointment was synced correctl More

by Arnold_h
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Martinez
Nov 17, 2023 -

Penske Honda of Ontario responded

Hello, thanks for sharing this five-star review with us. We're thrilled to know that our attentive Service Team was communicative and made sure you were pleased with your experience at Penske Honda Ontario. Your satisfaction means a lot to us, and we truly appreciate you choosing us for all of your automotive needs. For any additional assistance, please feel free to contact us anytime.

November 16, 2023

Alan Salcedo was super friendly and knowledgeable very attentive in my needs I highly recommend this dealership More

by tinamagana32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Nov 17, 2023 -

Penske Honda of Ontario responded

Thank you for your recommendation and 5-star review. We are thrilled to know you had such an attentive, friendly, and knowledgeable experience here at Penske Honda Ontario. Please let us know if you have any additional questions or concerns.

November 15, 2023

I had the best experience with Ken that I’ve ever had at this dealership. He was attentive and even went the extra mile when it came to a deal on my ac unit. He was professional, kind and knowledgeable in a More

by JP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken Army Ranger
Nov 16, 2023 -

Penske Honda of Ontario responded

JP, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Honda Ontario and would like the opportunity to discuss the level of customer care and communication you have received from our Service Team regarding your recent visit for new brakes on your vehicle. Can you please send your contact information to me? I look forward to hearing from you. Kris Kratky General Manager Penske Honda Ontario (909) 974-3811 kkratky@socalpenske.com

November 15, 2023

Leena did an excellent job as always! !! My wife and I always have our cars serviced at Penske. Leena is excellent. Thank you!!! More

by 22chasbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leena
Nov 16, 2023 -

Penske Honda of Ontario responded

Hello, receiving positive reviews like yours is what our Service Department strives for. Thank you for trusting us here at Penske Honda Ontario with your vehicle. We are available for you in the future if you have any other automotive needs.

November 14, 2023

Excelente customer service Lina was very helpful and professional I will recommend to my clients and family More

by MAC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lina L, Cathy Hernandez
Nov 15, 2023 -

Penske Honda of Ontario responded

We appreciate the recommendation and positive review of Penske Honda Ontario. We always endeavor to provide excellent customer service. Thank you for your business and please let us know if we can assist you further. Our helpful and professional team are always here for you.

November 14, 2023

They were very helpful and polite. They also offered a free car wash. Thank you More

by Hector
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Nov 15, 2023 -

Penske Honda of Ontario responded

Hello Hector, thanks for this glowing review. Helpful and polite assistance is always valued here at Penske Honda Ontario. Come see us again for any of your future vehicle needs.

November 14, 2023

I have been coming to this dealership for over 20 years they do not disappoint. More

by esimona04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judea Bravo
Nov 15, 2023 -

Penske Honda of Ontario responded

Hello, thanks for this glowing review! We are thrilled to know our team has not disappointed you during your 20 years of visiting. Come see us here at Penske Honda Ontario again soon!

November 13, 2023

I had a 8 am appointment, and they got my car back and started working on my service. They stated it would take a little longer than usual because of the type of service. They were polite and my car was d More

by Rebecca2smile
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Nov 14, 2023 -

Penske Honda of Ontario responded

We are grateful to receive this phenomenal 5-star review and learn that our Service Team was polite while assisting you during your recent visit with us. It makes us glad to know that they made sure to communicate with you regarding the length of your service and that your vehicle was ready sooner than you expected. We appreciate you trusting us here at Penske Honda Ontario and if you have any future automotive needs, please feel free to let us know.

November 13, 2023

Communication with Antonio was amazing. He'd reply to questions immediately and was INCREDIBLY knowledgeable and helpful. Car was ready when promised. No hassles. No headaches. No issues. T More

by frogguru34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio
Nov 14, 2023 -

Penske Honda of Ontario responded

Hello, we are thrilled to learn that our Service Team made sure to communicate with you and was very well-informed. Thank you for highlighting how they could answer all of your questions so promptly and have your vehicle ready for you on time as well. It is an honor to receive this delightful review and if we can be of any further assistance here at Penske Honda Ontario, please feel free to reach out to us.

November 12, 2023

Penske Honda of Ontario where is the best place? The best place get your service done More

by mengannprey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Okimoto
Nov 13, 2023 -

Penske Honda of Ontario responded

Hello, we are thrilled to read that you find us at Penske Honda Ontario to be the best. Our Service Team is always here to assist you again with any of your future automotive needs. Drive safe.

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