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Penske Honda of Ontario

Ontario, CA

4.9
3,173 Reviews
Call Dealership (909) 974-3800
View Awards

1401 Auto Center Drive

Ontario, CA

91761

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3,173 Reviews of Penske Honda of Ontario

October 24, 2023

Ryan was very helpful and helped me get the car of my dreams on the price I wanted More

by gilbertlieras
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan G
Report | Print
Oct 25, 2023 -

Penske Honda of Ontario responded

Hello, we really appreciate your positive review. It makes us proud to know that our Sales Team was helpful and got you the vehicle of your dreams for a great price. Your business is valued and we look forward to seeing you again at Penske Honda Ontario.

October 24, 2023

Loved my service ♥️ everyone so kind and help full. Appreciate the service I got from Antonio he didn't rush me he took his time explaining everything. Thank you, Brandy More

by brandyr500
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Antonio Martinez, , Cathy Hernandez
Report | Print
Oct 25, 2023 -

Penske Honda of Ontario responded

Hello Brandy, we are honoured to know we could help you here at Penske Honda Ontario. Kind and helpful assistance is always valued by our Service Team. We are thrilled to know you were informed about the service being done to your vehicle. Thanks for taking the time to leave this glowing review, come see us again for any of your future vehicle needs!

October 22, 2023

Long wait time. Was told 2 hours. Ended up to be 4 hours. What is the point of making an appointment when it doesn’t matter? More

by Honda user
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department Leesa
Report | Print
Oct 23, 2023 -

Penske Honda of Ontario responded

Hello, Your feedback is important to us here at Penske Honda Ontario and I would appreciate the opportunity to speak with you to address your wait time with our Service Department during your appointment. Please reach out to me directly. Thank you, Kris Kratky General Manager Penske Honda Ontario (909) 974-3811 kkratky@socalpenske.com

October 20, 2023

I would highly recommend honda they are quick with services and always helpful and answers all my questions More

by MONICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
Oct 20, 2023 -

Penske Honda of Ontario responded

We are grateful for you leaving us a five-star review and for recommending our services, Monica. It brings us joy to learn that our helpful team answered all of your questions and was quick to assist you with your needs. Should you need anything, please don't hesitate to reach out to us at Penske Honda Ontario.

October 20, 2023

Excellent service, short wait time for service. Got the best new car loan available. Service department explained what is needed. More

by Bob
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Reyes, Cathy Hernandez
Report | Print
October 19, 2023

I highly recommend this dealership even if you don’t live in the Area it is worth it to go here for a car they are honest and very knowledgeable and trustworthy. More

by Lisa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex ,Edgar and Kris, Cathy Hernandez
Report | Print
October 19, 2023

Dealership did not want to release my car to me even tho they knew i was coming and was only 3 min late. i had to lose an hours worth of work to not get it then another hour of work the next day to pick it More

by albertobeto9797
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ken okimoto , Cathy Hernandez
Report | Print
Oct 20, 2023 -

Penske Honda of Ontario responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Honda Ontario and would like the opportunity to discuss the level of customer service that you received from our team with respect to the pickup of your vehicle. Please reach out to me directly. I look forward to hearing from you. Kris Kratky General Manager Penske Honda Ontario (909) 974-3811 kkratky@socalpenske.com

October 19, 2023

Great Excellent service Anotonio Martinez was a great his customer service was awesome as always he checked us in and out very quickly diffidently would recommend ! More

by Rosy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
Oct 19, 2023 -

Penske Honda of Ontario responded

Thank you for your glowing 5-star review. We're pleased to read about your exceptional experience with our Service Team. Understanding the importance of efficient and excellent customer service is key, and it's fantastic to know that we consistently meet those standards. We truly appreciate your recommendation and look forward to serving you again in the future at Penske Honda Ontario.

October 18, 2023

My service guy front front desk was amazing Mr Alan Sal edd was friendly , attentive, active listener, polite, respectful and Exceptional Customer sService .. He was kind to mention that the car wash optio More

by sroblez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Salcedo - young, friendly & polite . Did not work with Cathy
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Oct 18, 2023 -

Penske Honda of Ontario responded

Hello, thanks for sharing this five-star review with us. It is pleasing to learn that our Service Team was attentive and respectful while providing you with exceptional customer service. If you ever have any future needs, we are always here to help at Penske Honda Ontario.

October 18, 2023

My service advisor, Anthony Medina, was very pleasant, attentive, patient, respectful, and helpful. He's my go to guy! More

by as1197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Medina
Report | Print
Oct 18, 2023 -

Penske Honda of Ontario responded

Hello, thanks for sharing this five-star review with us. It brings us joy to know that our respectful Service Team was attentive and helpful during your recent visits. If you ever have any future needs, we are always here to help at Penske Honda Ontario.

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