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Penske Honda of Ontario

Ontario, CA

4.9
3,216 Reviews
Call Dealership (909) 974-3800
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1401 Auto Center Drive

Ontario, CA

91761

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3,216 Reviews of Penske Honda of Ontario

November 06, 2023

I had a great experience at Penske Honda. Raymond was very patient and supportive throughout my whole experience at the dealership. He listened to my concerns and with the help of the manager More

by Chelsey G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raymond Garcia
Report | Print
Nov 07, 2023 -

Penske Honda of Ontario responded

Congratulations on the purchase of your Honda Civic, and thank you for the rewarding review, . We are pleased that you had a positive experience with our Sales Team here at Penske Honda Ontario. We appreciate your noting how patient and supportive our team was throughout your purchasing process. Thank you for your feedback and please let us know if we can assist you further.

November 06, 2023

Quick oil change and great service from the staff will be only taking my car here in the future. More

by manuelmendez652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
Nov 06, 2023 -

Penske Honda of Ontario responded

Hello, we are so glad to read that our Service Team was able to provide a great and quick experience during your visit. Thank you so much for the awesome review and 5 stars. We’re glad you came in, and we hope to see you and your vehicle on the next oil change at Penske Honda Ontario.

November 04, 2023

I recently leased my second car with Penske Honda located in Ontario. As always, Kris and Rico’s exceptional customer service exceeded my expectations and made the entire car lease process a breeze. Their kn More

by Panayiota
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Kratky and Rico Gutierrez
Report | Print
Nov 04, 2023 -

Penske Honda of Ontario responded

Thank you very much for the 5-star review. Congratulations on leasing your new vehicle! It makes us honored to learn that our Sales Team could make this process go so smoothly and that they provided you with wonderful customer service. We are glad to know that they took their time to go over every step and get you into the perfect car for your needs. It is an honor to receive your recommendation and we look forward to your next visit with us here at Penske Honda Ontario.

November 04, 2023

Thank you Everything was Exelent . I donot know well English thanks Salam Elnesleh you help me you are Exelent in your work More

by Seta-Mamigon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salam
Report | Print
Nov 05, 2023 -

Penske Honda of Ontario responded

Hi, thank you for taking the time to leave us this wonderful review and 5 stars. We are so glad to read that our team was able to provide an excellent experience during your visit. It was a pleasure to work with you at Penske Honda Ontario, and we look forward to see you again in the future.

November 04, 2023

ALL I CAN SAY IS FROM TIME MY SERVICE ADVISOR FRED WISON SET UP MY APPOINTMENT HE SAW TO IT THAT I GOT EXCELLENT IMMEDIATE SERVICE ON MY 2019 HONDA CRV-EXL More

by Joseph Melot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
FRED WISON
Report | Print
Nov 05, 2023 -

Penske Honda of Ontario responded

Hi Joseph, we are so glad to read that our Service Team was able to provide an excellent experience during your visit. Thank you for the kind review and 5 stars. We’re glad you came in, and we hope to see you and your 2019 Honda CRV-EXL on the next appointment at Penske Honda Ontario.

November 03, 2023

Even I visited there twice for same issue . But I am happy the problem solved. More

by ruthzhangli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gia
Report | Print
Nov 04, 2023 -

Penske Honda of Ontario responded

Hello, we are very glad to know that our team was able to resolve the issue during your visit. Thank you for the positive review and 5 stars. We’re glad you came in, and thank you for trusting us with your vehicle at Penske Honda Ontario.

November 02, 2023

Leena Maae our service rep is wonderful! Always so sweet and ready to help. I highly recommend this Penske Honda Service center. More

by Papergirl4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leena Maae
Report | Print
Nov 03, 2023 -

Penske Honda of Ontario responded

Hello, we're happy that you left us a five-star review and a recommendation for our services. It brings us joy to know that our wonderful Service Team was kind and ready to help. Should you need anything, please don't hesitate to reach out to us at Penske Honda Ontario.

November 01, 2023

This dealership had excellent customer services and Gia was friendly and informative. I would recommend! More

by lucia_herrerias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gia
Report | Print
Nov 02, 2023 -

Penske Honda of Ontario responded

Lucia, your recommendation means the world to us here at Penske Honda Ontario. It is always our pleasure to provide excellent and informative customer service, and we appreciate you for acknowledging our friendly team.

November 01, 2023

Oil change took 1:45 minutes to complete that's way too long. Service advisor was ill informed that my car was ready, I had to inform him.. More

by tbtak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
Nov 02, 2023 -

Penske Honda of Ontario responded

We are honored you took the time to leave us a positive review and feedback. It is pleasing to learn that our Service Team was able to assist you with your maintenance needs. Please feel free to reach out to us at Penske Honda Ontario if you need any additional assistance.

Nov 02, 2023 -

tbtak responded

None

November 01, 2023

Loved my service the gentleman that help me was very helpful i would definitely go back for to service my piloté More

by lorenalopez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Poon, Cathy Hernandez
Report | Print
Nov 02, 2023 -

Penske Honda of Ontario responded

Hello, we're glad you're happy with the way we do business here. It makes us proud to know that our Service Team was helpful while assisting you with your Honda Pilot. You can always count on Penske Honda Ontario for your automotive needs.

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