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Penske Honda of Ontario

Ontario, CA

4.9
2,624 Reviews
Call Dealership (909) 974-3800
View Awards

1401 Auto Center Drive

Ontario, CA

91761

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2,624 Reviews of Penske Honda of Ontario

January 13, 2023

The Service center treated me well and helped me out with my issue. They gave me a discount on parts & labor because I had purchased the vehicle from the dealership. More

by Lauraleemohr1104
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lena Maae
Report | Print
Jan 14, 2023 -

Penske Honda of Ontario responded

We appreciate you taking the time to write a positive review and sharing your experience with our Service Department at Penske Honda Ontario. We look forward to seeing you and your vehicle when needed.

Helpful
January 12, 2023

Service was great Waiting time wasn’t long either. Elena answers my questions very knowledgeably More

by alvarezli418
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leena Maae, Cathy Hernandez
Report | Print
Jan 13, 2023 -

Penske Honda of Ontario responded

Hello. We are overjoyed to learn from your five-star review of the experience you had with our Service Department that you received such excellent service. Here at Penske Honda Ontario we go the extra mile to ensure our guests receive nothing short of spectacular customer service. We look forward to seeing you next time. Have a great day.

Helpful
January 12, 2023

This was my first time purchasing a automobile from this dealer which turned out to be a pleasant experience. More

by Stringbean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Wilson
Report | Print
Jan 13, 2023 -

Penske Honda of Ontario responded

Hello and congratulations on your new vehicle! Our Sales Team at Penske Honda Ontario was honored to have the opportunity to assist with finding the perfect vehicle for you. We pride ourselves on providing each one of our customers with a pleasant and seamless car buying experience. Welcome to our family.

Helpful
January 12, 2023

Gregorio Trujillo was a great help to get me what I needed. Super happy with the purchase and his great customer service as a salesmen. I would definitely recommend him and the dealer. More

by Cindy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregorio Trujillo
Report | Print
Jan 13, 2023 -

Penske Honda of Ontario responded

Hi Cindy, thanks for the five-star rating. We're thrilled to see that you are happy with your purchase and that you received an amazing customer service experience! We happily await your next visit to Penske Honda Ontario.

Helpful
January 12, 2023

Service was timely and courteous. The diagnostic were clearly explained, and no pressure to have unneeded work done at this time. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gia
Report | Print
Jan 13, 2023 -

Penske Honda of Ontario responded

Hi John, thank you very much for leaving us this outstanding 5-star review! We are so happy that our Service Team made sure you had a complete understanding of your vehicle's diagnosis and that you were not pressured to have any unnecessary work completed. You can be sure to expect this same level of customer service from our team here at Penske Honda Ontario, no matter what it is that you need.

Helpful
January 11, 2023

Excellent customer service provided by Derek. The work was done in a timely manner. He explained well what the service entailed and kept me informed of any developments. More

by Jddmp47
Recommend Dealer
Yes
Employees Worked With
Derek Poon, Cathy Hernandez
Report | Print
Jan 12, 2023 -

Penske Honda of Ontario responded

We appreciate you taking the time to write such a great review, and trusting us at Penske Honda Ontario to take great care of your vehicle. Our Service Department will make sure you always get treated to quality automotive care every time you visit.

Helpful
January 07, 2023

They do good service, the waiting was a little long but the service is good and they arehelpful More

by Alfonsomejia225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember name
Report | Print
Jan 09, 2023 -

Penske Honda of Ontario responded

We're glad to learn that our Service Team provided you with a helpful and professional service experience! Thank you for choosing Penske Honda Ontario for your vehicle maintenance needs, and please don't hesitate to reach out to us in the future!

Helpful
January 07, 2023

Had a good experience here with Derek. He listened and took care until problem solved More

by Wmkjean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
Jan 09, 2023 -

Penske Honda of Ontario responded

We're glad to learn our team provided you with a solution and overall good experience! Should you need automotive assistance in the future, please don't hesitate to reach out to us here at Penske Honda Ontario.

Helpful
January 06, 2023

They are always courteous I trust them with my car that they do what needs to be done and don’t sell me other things. More

by sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Freddy who handled the paperwork was courteous and expedited my service
Report | Print
Jan 06, 2023 -

Penske Honda of Ontario responded

Sue, thank you for letting us know that you trust our Service Team with your vehicle because we know how important maintenance is. We're glad you continue to choose us for your maintenance needs and Penske Honda Ontario hopes to be of service to you again!

Helpful
January 06, 2023

I visited Penske Honda the other day for a regular service…oil. Change, etc. However, Anthony and. The crew saw that I also needed other services, I wasn’t happy about the extra expense, bu they made More

by Harrisloves7kids
Recommend Dealer
Yes
Employees Worked With
Anthony Medina
Report | Print
Jan 06, 2023 -

Penske Honda of Ontario responded

We're happy to learn that our Service Team provided you with thorough and professional service and support during your recent maintenance appointment! If you ever need automotive care in the future, please don't hesitate to reach out to Penske Honda Ontario.

Helpful
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