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Penske Honda of Ontario

Ontario, CA

4.9
3,176 Reviews
Call Dealership (909) 974-3800
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1401 Auto Center Drive

Ontario, CA

91761

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3,176 Reviews of Penske Honda of Ontario

September 22, 2023

Ken O. In the service dept is absolutely amazing. He is trustworthy , he is honest, he is kind, he goes above and beyond. I have never felt more comfortable More

by honda92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ken O.
Report | Print
September 19, 2023

Ryan is Very professional and nice. Highly recommended. I have a fun time shopping my car. More

by stevesitu2010
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
September 19, 2023

Outstanding service! A huge personal thank you to Ryan Grijalva for helping me out with our purchase. More

by Carmen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan Grijalva
Report | Print
September 19, 2023

I loved the customer service and the wait time was not long. I would recommend! More

by twingirl04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My Service Technician was awesome , Cathy Hernandez
Report | Print
Sep 23, 2023 -

Penske Honda of Ontario responded

Hello, we are so happy to know that our team was able to assist you in a timely manner, and provided a great experience on your visit. Thank you for the kind feedback and 5 stars. Your recommendation is valued, and we appreciate your business at Penske Honda Ontario.

September 19, 2023

Friendly staff who also took the time to explain and offered any available specials for service requested. Will definitely be coming back. More

by Kathyvalencia1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
Sep 23, 2023 -

Penske Honda of Ontario responded

Hello. Thank you for choosing to see our Service Team here at Penske Honda Ontario for your service needs. It is rewarding to see that our team took the time to explain available specials for the services you requested. We appreciate your feedback and hope you choose us again for any future service needs.

September 19, 2023

Very clean very helpful. The service advisors are friendly. I'm updated through my cell Phone app texting. More

by robatu1637
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salam Elnasleh, Cathy Hernandez
Report | Print
September 18, 2023

A weeks before this oil change, I had to show up the dealer because of my Acc driver system had an error. Took to get fixed and I forget to ask for an oil change as well. But Leena scheduled me in for a More

by JpinedoE46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leena , Cathy Hernandez
Report | Print
Sep 23, 2023 -

Penske Honda of Ontario responded

Hello. Thank you for choosing to see our Service Team here at Penske Honda Ontario for your service needs. It is rewarding to see how proactive our team was at scheduling your oil change for you. We appreciate your feedback and hope you choose us again for any future service needs.

September 18, 2023

Staff was super helpful and welcoming. Tony explained everything with detail and patience, I really appreciate that. More

by vero2versi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Report | Print
Sep 23, 2023 -

Penske Honda of Ontario responded

Hello. We are so pleased that you had a favorable experience with Penske Honda Ontario. We enjoyed reading how our team was super helpful and welcoming during your visit with us. Thank you for your positive review.

September 18, 2023

I I had a coupon for an oil change that included complementary services. My appointment was for 1:15 PM. I arrived on time and Ken Okimoto checked me in. They were very busy but he advised me that t More

by Louis Moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred , Cathy Hernandez
Report | Print
Sep 23, 2023 -

Penske Honda of Ontario responded

Hello, Louis. Thank you for choosing to see our Service Team here at Penske Honda Ontario for your service needs. It is rewarding to see how happy you are with the recent oil change you had with us. We appreciate your feedback and hope you choose us again for any future service needs.

September 17, 2023

Great customer service. Friendly staff, and professional technician. We were always informed from dropping the vehicle to pick up after the service. More

by yangmhu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Report | Print
Sep 18, 2023 -

Penske Honda of Ontario responded

Thank you for taking the time to share your great 5-star review. We're glad to learn that you are consistently pleased with the high level of customer care from our professional and friendly Service Team at Penske Honda Ontario. It's important that we thoroughly communicate the necessary maintenance needs to our customers. We look forward to servicing your needs over the years to come!

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