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Penske Honda of Ontario

Ontario, CA

4.9
3,176 Reviews

1401 Auto Center Drive

Ontario, CA

91761

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3,176 Reviews of Penske Honda of Ontario

September 16, 2023

Great service, great customer care. friendly environment. I would totally recommend this place to friends More

by margieb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie, Cathy Hernandez
Sep 17, 2023 -

Penske Honda of Ontario responded

Thanks for the five-star review. We are happy our team was able to provide great service and customer care. We hope you continue to choose Penske Honda Ontario for all your automotive needs. Take care!

September 16, 2023

Found out that my AC doesnt blow cold air and made a call to Penske Honda to see if they can take me for the same day appointment. Luckily they put me into the only available slot during the same day around More

by Ahola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gia Bravo , Cathy Hernandez
Sep 17, 2023 -

Penske Honda of Ontario responded

Thanks for the five-star review, Ahola. We are happy our Service Department was very knowledgeable and met all your needs promptly. We hope you continue to choose Penske Honda Ontario for all your automotive needs. Take care!

September 16, 2023

they were very helpful, and pleasant the facilities and restrooms were very clean pet friendly More

by suzzette.44
Recommend Dealer
Yes
Employees Worked With
Service department
Sep 17, 2023 -

Penske Honda of Ontario responded

Hi Suzzette. We are thrilled to learn that our team team was very helpful and pleasant throughout your experience. Thank you for taking the time to leave us an excellent review. It was a pleasure to do business with you here at Penske Honda Ontario.

September 16, 2023

The Advisor Fred, was very kind and spoke clearly. However I didn’t like that Honda would not cover the repair for the Evaporator. This is a know problem and Honda is doing nothing about it! This is More

by tsr360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fred Williams
Sep 29, 2023 -

Penske Honda of Ontario responded

Hello, Thank you for taking the time to leave your review for us at Penske Honda Ontario. We are glad you enjoyed your interactions with our team. If you would like to discuss your vehicle's evaporator repair, please feel free to contact me. Best regards, Kris Kratky General Manager Penske Honda Ontario (909) 974-3811 kkratky@socalpenske.com

September 16, 2023

Super helpful and friendly staff! Staff transparent about service needed and all work was completed quickly. More

by Ines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Sep 17, 2023 -

Penske Honda of Ontario responded

Ines, thank you for taking the time to write about your five-star experience with our Service Department. It's rewarding to learn that our team took care of your vehicle in a speedy fashion. We look forward to assisting you in the future here at Penske Honda Ontario.

September 15, 2023

Salam Was Great Everything Went Great. Took Me In As Soon As I Got There. More

by Bobmontano1544@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Sep 16, 2023 -

Penske Honda of Ontario responded

Hello. Thank you for highlighting how our team took you in as soon as you arrived and that you ultimately had a great experience with us. Your complimentary review of our Service Team here at Penske Honda Ontario is much appreciated.

September 14, 2023

Excellent service. Anthony the person that took care of me was respectful prompt and honest. Will come back here for service. More

by estamayo2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony, Cathy Hernandez
Sep 14, 2023 -

Penske Honda of Ontario responded

Thank you for your kind review. We are so glad that our Service Team provided you with prompt and excellent service at Penske Honda Ontario and we would be honored to assist you with any future automotive needs.

September 14, 2023

It was my first time to bring my Acura to Honda of Ontario and I was really satisfied. The service manager named Judea Bravo did an excellent job and the service provided to my car was above expectati More

by DB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judea Bravo, Cathy Hernandez
Sep 14, 2023 -

Penske Honda of Ontario responded

Our Service Team works hard to go above and beyond on every job to ensure our guests receive excellent service and leave in confidence. We're overjoyed to read you were satisfied with your Acura's care and please reach out to us at Penske Honda Ontario if we can be of further assistance.

September 13, 2023

The service department was great ! Anthony was very helpful with my repair too! The gentleman who helped me with my loaner car was also very nice and helpful. More

by Bakphoto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
Sep 14, 2023 -

Penske Honda of Ontario responded

Thank you for your kind review of Penske Honda Ontario. We are happy to learn that our Service Team provided you with kind and helpful assistance throughout your repair experience and we are always here to assist you with anything else.

September 13, 2023

Great customer service, very attentive and they never make you feel rushed. They take great care of your car! More

by verogvalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cathy Hernandez
Sep 14, 2023 -

Penske Honda of Ontario responded

We are grateful to have your perfect five-star review of Penske Honda Ontario. Thank you for your business and for our trust in our Service Team for being very attentive and providing you with great customer service. It makes us proud to read that your care is always taken care of. We are always here to help, should you need anything else.

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