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Penske Lincoln

La Mesa, CA

4.8
208 Reviews

8850 Grossmont Blvd

La Mesa, CA

91942

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208 Reviews of Penske Lincoln

December 24, 2022

Great service, had my car fixed right the first time. Even washed it for me too! More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan
Dec 25, 2022 -

Penske Lincoln responded

Thank you for sharing this 5-star rating with us, Matt. We're glad to know that you were pleased with our team's hard work during your visit at Penske Lincoln. Have a fantastic day.

December 02, 2022

Great service ! Would recommend . Their sales office needs an upgrade to attract potential buyers , and there s actually one opening soon . More

by rabrajano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ernie
Dec 09, 2022 -

Penske Lincoln responded

Hello, Thank you for your review. In order to help address your feedback regarding your recent experiences with us at Penske Lincoln, I would like to speak with you directly. If you would like to discuss this further, please reach out to me directly. Best regards, Scott Witt General Manager Penske Lincoln (619) 433-6146 switt@socalpenske.com

November 29, 2022

The entire process from beginning to end was trouble free. My advisor Erick was very informative and helpful throughout the entire process. More

by lakesidered
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erick Guzman
Nov 29, 2022 -

Penske Lincoln responded

Hello, thank you for taking the time to leave a positive review. We are pleased to learn our team member provided quality service and that your experience here at Penske Lincoln was an enjoyable one. Have a wonderful day.

November 09, 2022

I come from Chula Vista to have my MKX serviced here and it's worth it. Afonso Serpa the service advisor was very nice. He advised my warranty was expired and called the warranty company I purchased throug More

by 1deniserivera
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Afonso Serpa
Nov 12, 2022 -

Penske Lincoln responded

Thank you for taking the time to write this thoughtful review and feedback on your entire experience with us. Our Service Team works diligently to ensure we provide all our guests with impeccable customer service. It is rewarding to know our staff went above and beyond by having your car delivered to your home. Thank you for being a valued guest and choosing us here at Penske Lincoln. If you ever need further assistance, please feel free to contact us anytime. Have a wonderful day.

November 01, 2022

They were honest and up front. With all supply challenges and long wait, Ernie kept his humor and informed me along the way. No hassle or bargaining needed. More

by suzanne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Gonzalez
Nov 05, 2022 -

Penske Lincoln responded

Hi Suzanne. Thank you for your positive five-star review and for letting us know about the hassle-free experience you had with us at Penske Lincoln. Our Sales Team is happy to provide informative and knowledgeable assistance ensuring you receive an honest and fair car-buying process. Congratulations, and please come back and visit us again for any future needs.

October 29, 2022

Amazing service! ! Both young men that picked up and returned my car were very communicative, prompt and helpful!! Alfonso from service was fantastic as well. Thank yo More

by Sunshinek1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso
Nov 01, 2022 -

Penske Lincoln responded

Thanks so much for this positive review. Penske Lincoln loves to learn that you had a great time with our Service Team. Have a great day and stay safe.

October 27, 2022

The service department was amazingly easy to work with! Eric, Victor and Alan really took care of us and our needs. We so appreciate the extra time and effort they put into our job! We will most definitely More

by Peggysuesayles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric, Victor, Alan
Oct 28, 2022 -

Penske Lincoln responded

Hi, we're glad you're happy with the way we do business here. Thank you for the five-star review of your recent visit, and we're thrilled to know that our team was easy to work with. Please don't hesitate to reach out to us here at Penske Lincoln in the future if you need any further auto-related assistance from our Service Team.

October 18, 2022

was a fantastic experience working with Ernie Gonzalez. Would highly recommend! From A to Z, was easy! More

by jgoldman83
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Gonzalez
Oct 20, 2022 -

Penske Lincoln responded

Thank you for sharing your positive five-star review and strong recommendation on behalf of our Sales Team. We here at Penske Lincoln are happy to read of the fantastic experience you received throughout your entire visit. Please don't hesitate to reach out if there's anything else we can do.

October 17, 2022

Alan handled a recall quickly and thoroughly and arranged transportation while the work was being. A courtesy inspection provided an excellent snapshot of the current state of maintenance of the 10 year old More

by deetl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Oct 19, 2022 -

Penske Lincoln responded

Hello. We know the importance of completing recall repairs and getting your vehicle safely back on the road. Thank you for giving Penske Lincoln five stars and trusting our professional Service Department to provide you with swift and reliable automotive care.

October 13, 2022

Great service! Took my car in while on a guíñese trip for maintenance! Car was done by the time I got back! More

by bu2neely2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alfonso
Oct 16, 2022 -

Penske Lincoln responded

Hi, thank you for taking the time to write about your experience with our Service Team. We are excited to learn our team took care of you in a timely fashion. Thank you for choosing Penske Lincoln. For any additional help or information, please contact us. Have a wonderful day.

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