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Penske Lincoln

La Mesa, CA

4.8
208 Reviews
Call Dealership (619) 358-5000
View Awards

8850 Grossmont Blvd

La Mesa, CA

91942

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208 Reviews of Penske Lincoln

October 11, 2022

Service technician excellent Not happy that there was no loaner car…had to go to Hertz More

by Judyg
Recommend Dealer
Yes
Employees Worked With
Alan
Report | Print
Oct 12, 2022 -

Penske Lincoln responded

Thank you, Judy, for your positive review of our Service Team. We are pleased to learn your overall visit went well with us here at Penske Lincoln. Please don't hesitate to reach out to us if we can be of any further assistance.

Helpful
October 10, 2022

Great service great loaner car back sooner then expected service adviser outstanding. Very happy. Tks More

by Ray01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan, tris
Report | Print
Oct 11, 2022 -

Penske Lincoln responded

Hello! It sounds like you had an outstanding experience with our Service Team. That's exactly what we like to read! Thank you for bringing your vehicle to us at Penske Lincoln and we look forward to servicing your car again when needed.

Oct 11, 2022 -

Penske Lincoln responded

Thank you for this fantastic feedback. Penske Lincoln is dedicated to making sure our guests receive a wonderful experience with us. we're elated to know you enjoyed the loaner and expeditious service. For any additional assistance, please feel free to contact us anytime. Have an extraordinary day!

Helpful
September 23, 2022

Eric Guzman in service is great! Worked very hard to keep us happy — given the delays in supply chain, staffing etc. Very professional and friendly. More

by johnstonpowell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Guzman
Report | Print
Sep 25, 2022 -

Penske Lincoln responded

It is thrilling to read that our Service Staff worked hard to keep you happy during your visit here at Penske Lincoln. We strive to always provide professional and friendly interactions to our valued customers. Do not hesitate to let us know if there is anything else we can assist you with.

Helpful
September 21, 2022

Purchasing a car was painless. Ernie was responsive to my questions via text and the next day I was able to walk in and out with a new Aviator within an hour and a half. More

by Traci
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ernie Gonzalez
Report | Print
Sep 22, 2022 -

Penske Lincoln responded

Hi Traci, we appreciate you so much for leaving such wonderful feedback. It is an incredible feeling to learn our team was so attentive and responsive to you here at Penske Lincoln. For additional help or information, please feel free to contact us anytime. Have a jovial day!

Helpful
September 07, 2022

Laila was outstanding! Literally the best, so kind. Everyone was so friendly and out going. Had the best buying experience at Penske! Thanks to Laila and her team! 5 stars More

by Michfry0507
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laila, Manny
Report | Print
Sep 07, 2022 -

Penske Lincoln responded

Hi, our team is overjoyed to see that you had such a great interaction with our dealership. We are much obliged for your commenting with this wonderful review. Thanks for shopping at Penske Lincoln.

Helpful
September 05, 2022

Dealership is very nice and they're extremely serviceable. As soon as we walked in, they asked if we want coffee or cold water. All in all we were driving away in about 45 minutes in our new car. More

by Daniel Lara
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Alves
Report | Print
Sep 06, 2022 -

Penske Lincoln responded

Our Sales Team strives to provide excellent service to all our valued customers. We are happy to know your experience was great and look forward to helping you with any of your future needs here at Penske Lincoln.

Helpful
September 02, 2022

Item not resolved after alot of calls. No response after many calls to dealership today More

by Ray01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Report | Print
Sep 08, 2022 -

Penske Lincoln responded

Hello, I appreciate you taking the time to share your feedback. Given the opportunity, I would like to speak with you about the level of communication you have received from our Service Department. Please email me at switt@socalpenske.com. Thank you, Scott Witt General Manager Penske Lincoln (619) 433-6146 switt@socalpenske.com

Helpful
August 30, 2022

Awesome experience, very convenient and helpful! Staff was responsive and flexible to my needs. Contract signing was quick. More

by Adam Day
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barry Alves
Report | Print
Aug 31, 2022 -

Penske Lincoln responded

Hi Adam, we are so glad you had a very convenient, helpful, responsive and quick sales experience. It was our pleasure to work with you here at Penske Lincoln. Thank you for this incredibly kind review.

Helpful
August 29, 2022

Erick Gusman tried to get us back on the road as quick possible. He did More

by Jbonert
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Erick knows and the Tech was excellent
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Aug 29, 2022 -

Jbonert responded

Good Tech guy also

Sep 06, 2022 -

Jbonert responded

Erick did a good job.

Helpful
August 25, 2022

From the beginning, the service department has been professional, prompt and polite. They know how important having our vehicles are and work hard to get them back as quickly as possible…and always sh More

by maryellen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
erick guzman
Report | Print
Aug 31, 2022 -

Penske Lincoln responded

Hello Mary, we know the importance of having your vehicle serviced, and that's why Penske Lincoln was glad we could meet your expectations. Our Service Department strives to be professional, prompt, and polite. Thank you for highlighting some of our hard work and dedication.

Helpful
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