Back

Penske Toyota

Downey, CA

4.9
1,819 Reviews

9136 Firestone Blvd

Downey, CA

90241

Directions

By Type

1,819 Reviews of Penske Toyota

July 11, 2025

Service on time, not waiting long. Both advisor and mechanic explained to me clearly what I need to do. Thanks Downey Toyota More

by Tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
Jul 11, 2025 -

Penske Toyota responded

We're glad to hear about your positive experience. Thank you for choosing Penske Toyota.

July 10, 2025

I always take my 4Runner to Penske Toyota for service. Thomas Arthur is a great service agent. He makes sure that I am satisfied with the quality of service and the price. Thank you Penske and especially More

by Frank M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Jul 11, 2025 -

Penske Toyota responded

We're delighted to hear about your experience with our team at Penske Toyota. We appreciate your trust in us for servicing your 4Runner. Thank you for being a valued customer.

July 09, 2025

Best Toyota service department I’ve been to. Jasmine is always very kind and helpful getting my vehicle service quick and easy More

by cesarmagdaleno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Berumen
Jul 09, 2025 -

Penske Toyota responded

Our team takes pride in providing helpful and efficient service. Thanks for your feedback and for choosing Penske Toyota.

July 08, 2025

Kept me up to date on the needs of the vehicle. Reliable service and trustworthy. More

by Brionesnewin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Ramos
Jul 08, 2025 -

Penske Toyota responded

Thanks for recognizing our team's dedication. We strive to maintain trust and transparency at Penske Toyota. Wishing you smooth driving with your vehicle!

July 05, 2025

Daniel was very professional, helped me is Spanish language. He took his time to show me different cars until I decided to for one. He was very patient and answered all my questions. More

by Mariam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel and V.T.
Jul 05, 2025 -

Penske Toyota responded

We're glad to hear our team provided such attentive service at Penske Toyota. Thank you for sharing your experience and trusting us with your needs.

July 05, 2025

Have been a loyal Penske customer for about 19yrs & always feel welcomed .Penske dealership has the best customer service. Thomas Arthur is been my advisor very satisfied & will recommend family & frie More

by Nery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Jul 06, 2025 -

Penske Toyota responded

We're grateful for your continued trust and happy to hear our team has been providing great service. Thank you for recommending Penske Toyota; it means a lot to us.

July 05, 2025

This is the only place i go to for service, the staff is attentive and friendly. Shout out to Juan and Jesus. Thank you for amazing customer service! More

by ihab.judah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan and Jesus.
Jul 05, 2025 -

Penske Toyota responded

We appreciate your kind words about our team at Penske Toyota. We're glad to be your go-to place for service needs. Thank you for being a loyal customer.

July 04, 2025

Good service and fast front desk and service by phone too friendly and reliable too More

by abelardoperez059
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berenice Martinez
Jul 04, 2025 -

Penske Toyota responded

We're grateful you found our services reliable and friendly at Penske Toyota. Thank you for your feedback.

July 03, 2025

I always admire all dealers do a wonderful service job taking care your automobiles needs More

by myjack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Torres
Jul 03, 2025 -

Penske Toyota responded

We appreciate your kind words and trust in Penske Toyota. Thank you for choosing us for your automobile needs.

July 02, 2025

Somes service advisor ask what language you speak other if you speak Spanish no want speak in that language! somes times request carwash but when you go in an old car they don’t ask if you need wash your More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caballero
Jul 04, 2025 -

Penske Toyota responded

Hello JC, Your feedback is important to us here at Penske Toyota. I would appreciate the opportunity to speak with you to address your feedback about your recent experience with our Service Department regarding the level of customer care that you encountered and the matter of a carwash. Please reach out to me directly. Thank you, Eddie Swanenburg President & General Manager Penske Toyota (562) 904-5692 eswanenburg@socalpenske.com

...
10
...