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Penske Toyota

Downey, CA

4.8
1,672 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,672 Reviews of Penske Toyota

December 18, 2024

great customer service and very professional staff. Will recommend the representative that assisted me and the dealership service area. More

by villanueva.j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Dec 19, 2024 -

Penske Toyota responded

Thank you for recommending Penske Toyota's service area and our team. We're pleased to know your experience was positive.

December 17, 2024

Ruben was very professional and knowledgeable . My car was ready pretty quickly, I would strongly recommend this dealer for service. More

by Dulce arias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Report | Print
Dec 17, 2024 -

Penske Toyota responded

Thanks for recommending us. Glad to hear you had a quick and informative service experience at Penske Toyota.

December 16, 2024

Very good service done in a timely manner No problem very easy process to check in Berenice was very helpful and courteous Thanks More

by Nelson Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berenice Martinez
Report | Print
Dec 18, 2024 -

Penske Toyota responded

Thank you for sharing your positive experience with Penske Toyota. If there's anything else we can assist with, please let us know.

December 16, 2024

Easy to make an appt. customer service sent a text and also calls you to remind you…. Customer service at dealer greets you take in get all you info gives you estimate tim More

by nor12858
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Ramos
Report | Print
Dec 17, 2024 -

Penske Toyota responded

We're pleased to hear that you found scheduling appointments at Penske Toyota convenient. Our team takes pride in delivering excellent experiences, and we look forward to assisting you again. Feel free to reach out with any other needs or questions.

December 13, 2024

The service at Penske Toyota is always exceptional. The staff is very friendly and knowledgeable. They have a comfortable waiting room & free wi-fi so I’m able to get work done while I wait. Highly re More

by Fnieto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Yanez
Report | Print
Dec 14, 2024 -

Penske Toyota responded

Glad you had an excellent experience with Penske Toyota's service. It's great to hear you found our waiting room comfortable and productive too.

December 12, 2024

This dealership has the best service. They have your car ready in a few hours. All the staff is great and have all the answers to your questions. Every car that goes into their dealership More

by Elizavilla123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Report | Print
Dec 13, 2024 -

Penske Toyota responded

We're pleased to hear about your positive experience at Penske Toyota. Our team values knowing you were satisfied with the service and staff. Thank you for sharing your thoughts with us.

December 10, 2024

I love the kind, speedy and great service Toyota and the team provide. Thank you More

by genesis colin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ivan huerta
Report | Print
Dec 10, 2024 -

Penske Toyota responded

Penske Toyota appreciates your kind words. It's great working with you.

December 10, 2024

Excelente atención de las personas que nos atendieron, la tensión fue rápida, no tuvimos que esperar. Si acaso fueron 10 minutos, gracias por su ayuda y confianza. More

by pauyis13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jorge Sepulveda , Sean Weaver, Jennifer Norsworthy
Report | Print
Dec 10, 2024 -

Penske Toyota responded

Muchas gracias por sus amables palabras sobre su experiencia en Penske Toyota. Estamos contentos de que nuestro equipo le haya brindado una atención rápida y de confianza.

December 09, 2024

Fast response from Michael really helpful. Great Customer Service and appreciate having a great Toyota dealership More

by Sarai Ozaeta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Dec 09, 2024 -

Penske Toyota responded

Penske Toyota is happy to hear our team was able to assist quickly and easily. We appreciate your kind words about our service and look forward to aiding you anytime.

December 06, 2024

Te hacen el multipoin gratis y te suguieren un servicio si ven que tu coche lo nesecita, te dan un presupuesto sin precion a que lo agas con ellos. More

by jgalvez94
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Norsworthy
Report | Print
Dec 07, 2024 -

Penske Toyota responded

Gracias por compartir tu experiencia. Nos enorgullece que nuestros servicios hayan sido útiles para ti en Penske Toyota.

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