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Penske Toyota

Downey, CA

4.8
1,669 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,669 Reviews of Penske Toyota

March 19, 2022

Of 3 other dealerships this location was the most helpful and accommodating. Very professional too! More

by Rose
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Johnny Jimenez
Mar 20, 2022 -

Penske Toyota responded

Thank you for taking the time to leave us a great review, Rose! It was a pleasure to work with you, and we look forward to working with you again at Penske Toyota of Downey.

March 18, 2022

Very professional. Our vehicle was serviced in the timeframe that was given and we received excellent communication from their staff from start to finish. I would rate More

by jamesdingram17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Mar 18, 2022 -

Penske Toyota responded

Thank you for your kind words! We're happy we could help and appreciate you choosing Penske Toyota of Downey!

March 18, 2022

Really good service from your employees, they answered all my questions and they complied with all my requests. More

by Victor Xilo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Huerta
Mar 19, 2022 -

Penske Toyota responded

Hi Victor, Thank you for your positive review and for sharing your experience. We are looking forward to your next visit with us here at Penske Toyota of Downey.

March 17, 2022

My go to dealer for maintenance . Thomas Arthur goes above and beyond and always takes care of my concerns and makes sure to keep me inform and shows me what has been done to my car. More

by Kitten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
THOMAS ARTHUR
Mar 18, 2022 -

Penske Toyota responded

Thank you for choosing Penske Toyota of Downey. We are happy to know that you always enjoy your maintenance experiences with our Service Team. Let us know if there is anything else we can help you with.

March 16, 2022

From beginning to end, the process of buying a car was pretty easy and overall great. More

by anavarrete80
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicco Marra
Mar 17, 2022 -

Penske Toyota responded

We appreciate you taking the time to leave us a wonderful review and 5-star rating. It is great to see that our Team made the process great and easy from start to finish.

March 16, 2022

Thomas Arthur, Asst Svc Mgr was amazing! He was helpful, patient, pleasant to work with. More

by carr605
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Mar 17, 2022 -

Penske Toyota responded

Penske Toyota of Downey appreciates the 5-stars and feedback. We look forward to more amazing visits.

March 15, 2022

The individual that assisted me was very cheerful and made the experience at the dealership welcoming. More

by lososos.rr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cant remember who assisted me
Mar 16, 2022 -

Penske Toyota responded

Hi there, Thanks for letting us know about your cheerful and welcoming experience. At Penske Toyota of Downey, we appreciate your business and look forward to seeing you again.

March 14, 2022

Great service, great people! Everyone is very helpful my experience was great!! Thank you! Y More

by Mariafigueroa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Omar Flores
Mar 14, 2022 -

Penske Toyota responded

We strive for excellent reviews like yours, which is always our goal. Thank you for taking the time out of your busy day to recognize us at Penske Toyota of Downey.

March 11, 2022

If you every want a good sales person ask for Mr, Rick Burgess. This man will help you out to the fullest. More

by Ivemason444com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Burgess
Mar 11, 2022 -

Penske Toyota responded

Thank you for taking the time to leave us a great review! It was a pleasure to work with you, and we look forward to working with you again at Penske Toyota of Downey.

March 09, 2022

It was very easy and the home delivery was absolutely great. Customer service was outstanding More

by catherineasoau
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Lihn Lam
Mar 09, 2022 -

Penske Toyota responded

Thank you for taking the time to leave us a great review, Catherine! It was a pleasure to work with you, and we look forward to working with you again at Penske Toyota of Downey.

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