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Penske Toyota

Downey, CA

4.8
1,708 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,708 Reviews of Penske Toyota

February 03, 2022

Great staff and service!! The staff is friendly and helpful!! I have been getting service more than 10 years with them!! They’re honest!! More

by Cesar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Feb 04, 2022 -

Penske Toyota responded

Thank you for your loyal business, Cesar! We are thrilled to know our Service Department is always helpful and friendly. We look forward to seeing you for your next service visit at Penske Toyota of Downey.

February 02, 2022

I am really pleased with the dealer service, they give an excellent customer service. Richard always make sure that all my car problems get fixed. More

by Susana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Tee, Sean Weaver, Jennifer Norsworthy
Report | Print
Feb 02, 2022 -

Penske Toyota responded

Hi Susana, We are pleased that you always receive excellent customer service from our Service Department. Thank you for choosing Penske Toyota of Downey and we look forward to working with you again.

February 01, 2022

Edgar was really helpful about my slow old car and gave really great customer service! More

by Santosjonathan10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Naranjo
Report | Print
Feb 01, 2022 -

Penske Toyota responded

Hello, Thanks for letting us know about your great customer service. At Penske Toyota of Downey, we appreciate your business and we look forward to seeing you again.

February 01, 2022

Nice experience, good job,everybody. I recommend this please. Very friendly nice cars,and a beautiful dealer More

by Mariasolis32758
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Deleon
Report | Print
Feb 02, 2022 -

Penske Toyota responded

Hi Maria, We are happy that you had a nice experience and your recommendation is appreciated. Enjoy your purchase and if we can be of any further assistance then please reach out to us at Penske Toyota of Downey.

February 01, 2022

I have purchased all my new Toyota's from this place and their service has always been superb. So much so that even though I have Longo Toyota 3 miles away from me. I bring my cars to service at Penske. E More

by Felipe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Naranjo
Report | Print
Feb 02, 2022 -

Penske Toyota responded

Hi Felipe, We appreciate your recommendation and thank you for choosing Penske Toyota of Downey. Know that we are always here should you need us.

February 01, 2022

It is a place where you leave happy with the costumer service they give you More

by Florencio.Sanchez2727
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura Ontivero, Sean Weaver, Jennifer Norsworthy
Report | Print
Feb 02, 2022 -

Penske Toyota responded

Hi there, It means a lot to us to know that you left our team feeling happy. Thank you for choosing Penske Toyota of Downey and please know that you are always welcome here.

January 28, 2022

Very quick response from the moment I arrived. Professional and friendly all around. Very happy with advice and discounts👍🙏 More

by H_gom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Velasco
Report | Print
Feb 01, 2022 -

Penske Toyota responded

Hi there, It is nice that our team could assist you in a timely manner. Thank you for choosing Penske Toyota of Downey and we look forward to seeing you again.

January 26, 2022

Super great customer service great deal and honesty but most important to me is communication and I certainly got it More

by cruz9294
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linh
Report | Print
Jan 26, 2022 -

Penske Toyota responded

Hi there, We are happy that your experience with our team was great and communicative. Thank you for choosing Penske Toyota of Downey and know that we are always here should you need us.

January 26, 2022

Service people were very cordial and helpful and I got my car back within a reasonable time. The waiting area was very comfortable. More

by grandmamargo90660
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Diego Ferrer
Report | Print
Jan 27, 2022 -

grandmamargo90660 responded

Same as above

Feb 01, 2022 -

Penske Toyota responded

Thank you for choosing Penske Toyota of Downey. We are happy to know that you enjoyed a cordial, helpful, and accommodating experience. Let us know if there is anything else we can help you with. Until next time.

January 26, 2022

Great service as usual, I would not go anywhere else! Service department is on top of everything and always lets you know if anything is needed for your vehicle. They aren’t pushing and are also always More

by Leigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Vasquez
Report | Print
Feb 01, 2022 -

Penske Toyota responded

Hi Leigh, We appreciate your kind words and at Penske Toyota of Downey please know that you are always welcome.

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