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Penske Toyota

Downey, CA

4.8
1,708 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,708 Reviews of Penske Toyota

January 25, 2022

Make your appointment with Jerry Guzman, he is professional and very friendly. Their team of mechanics got the job done quick even with the shortage of staff. Jerry explained and offered me packag More

by Charlie1441
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Guzman
Report | Print
Jan 25, 2022 -

Penske Toyota responded

Charlie, we're happy our team provided speedy service for you. We are always more than happy to assist you if anything else comes up. Take care!

January 25, 2022

Great honest service, Best place to go for any of your Toyota needs. Thank you Sheila! I don’t go anywhere else! More

by Leigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Vasquez
Report | Print
Jan 25, 2022 -

Penske Toyota responded

Thank you for taking the time to leave us a great review, Leigh! It was a pleasure to work with you, and we look forward to your next visit.

January 24, 2022

When I take my car for maintenance, I have my friend Thomas he is very honest he takes care of the problem right away he always tell me about the deals that are having at the dealership More

by melaramanuel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Jan 24, 2022 -

Penske Toyota responded

Hi- We truly appreciate you taking the time to write such a nice review, and trusting us at Penske Toyota of Downey to take great care of your vehicle. We'll make sure you always get treated to top-notch service every time you visit.

January 23, 2022

We had a good experience with Penske Toyota and our salesperson, Rick Burgess. I have done business with him for 20 years. and have always had good service. More

by fred.1944
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Burgess
Report | Print
Jan 24, 2022 -

Penske Toyota responded

Thank you for taking the time to leave us a great review, Fred! It was a pleasure to work with you, and we look forward to your next visit.

January 20, 2022

Excelente customer service. Excelente information about the car that we bought. I will recommend Downey Penske Toyota More

by Ivan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maria
Report | Print
Jan 20, 2022 -

Penske Toyota responded

Ivan- I will make sure to pass this review along. Thank you for taking the time to share your positive feedback and give us 5-stars here at Penske Toyota of Downey. Come back and visit us any time, we will be glad to assist, as always!

January 17, 2022

Very professional, attentive to customers and helpful with customer questions. 😊👌 The Personnel are All EXCELLENT!!! 🤗👌 More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry and Alex and Salesman Juan.
Report | Print
Jan 17, 2022 -

Penske Toyota responded

Thank you for taking the time to leave us a great review, Alex! It was a pleasure to work with you, and we look forward to your next visit.

January 16, 2022

The technician was extremely friendly, he delivered everything in time , very satisfied with the experience Thank you More

by Joleheve
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant potter
Report | Print
Jan 16, 2022 -

Penske Toyota responded

Joleheve, We are thrilled to know you are satisfied with the service provided to you and your vehicle. Please do not hesitate to contact us should you need any future automotive care.

January 16, 2022

There service has always exceeded our expectations ! We belong to them ! Always , and we will continue to go there Hats off to Grant our service advisor More

by Callawaygolf
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Potter
Report | Print
Jan 16, 2022 -

Penske Toyota responded

It is excellent to see our Service Team made such a positive impression on you! We are happy to hear you will continue to do business with us here at Penske Toyota of Downey!

January 15, 2022

Had a great experience at Penske. My service agent listened to what I asked for and it was done in a timely manner. More

by Kron999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
Report | Print
Jan 15, 2022 -

Penske Toyota responded

Hello! We are happy to learn your experience went well and you were taken care of in a timely manner. We appreciate your business with us at Penske Toyota of Downey.

January 15, 2022

Service technician provided outstanding customer service, All employees should provide quality service like Johnny Jimenez did. More

by hectorantonio1516@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Jimenez, in Service Dept.
Report | Print
Jan 16, 2022 -

Penske Toyota responded

Hi there, We are pleased to know that you encountered outstanding customer service. Thank you for choosing Penske Toyota of Downey and we look forward to seeing you again.

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