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Penske Toyota

Downey, CA

4.8
1,708 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,708 Reviews of Penske Toyota

January 04, 2022

Referred to Linh Lam from a friend. He is honest, informative & professional! Made my new car experience easy. Highly recommend Linh @ Penske Toyota of Downey! More

by atlantajustin1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Jan 05, 2022 -

Penske Toyota responded

Penske Toyota of Downey appreciates the 5-stars and feedback. The team is glad your experience was informative and professional. We look forward to future visits.

January 04, 2022

Buen servicio. Amavilidad. Limpio. Muy atentos. Me ablan en mi idioma. Muy rapido. Muy profecionales. More

by gustavo27mm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Jan 04, 2022 -

Penske Toyota responded

Thank you for taking the time to leave us a great review, Gustavo! It was a pleasure to work with you, and we look forward to working with you again at Penske Toyota of Downey.

January 03, 2022

Excellent service Jerry is great, he is friendly and very professional, he knows what he's doing More

by ggspaceflyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
Jan 04, 2022 -

Penske Toyota responded

We strive for excellent reviews like yours, which is always our goal. Thank you for taking the time out of your busy day to recognize us at Penske Toyota of Downey.

January 03, 2022

Nice people very helpful they have the knowledge and willingness to help treat customers whit respect thank you very much. More

by Cesareo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jesus
Jan 03, 2022 -

Penske Toyota responded

We strive to ensure all of our guests are treated with respect and kindness and are thrilled your experience with our team reflects that. Thank you for taking the time to share your excellent feedback, Cesareo. We look forward to welcoming you back to Penske Toyota of Downey again next time. Eddie Swanenburg President & General Manager Penske Toyota of Downey (562) 904-5692 eswanenburg@socalpenske.com

January 01, 2022

Love this dealership! Service department is the best! Very clean and well managed, always the best customer service More

by Brokerjeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iven Vargas
Jan 02, 2022 -

Penske Toyota responded

Your positive feedback and kind words are greatly appreciated! Our Service Department at Penske Toyota of Downey knows how important maintenance is, so we always aim to provide the best service to assist with any of your auto needs. Penske Toyota of Downey looks forward to helping you in the future!

January 01, 2022

This is our second car from this dealership and Linh has helped us both times. He is well versed in the product he sells and always goes above and beyond in making the experience a pleasure. More

by jjyoung909
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Jan 02, 2022 -

Penske Toyota responded

Thank you for letting us know about another positive sales experience! Our Sales Team at Penske Toyota of Downey always aims to provide quality and professional support to assist with the car-buying process. Please don't hesitate to reach out to Penske Toyota of Downey for any future auto needs, and enjoy the new car!

December 30, 2021

Jesus was awesome since the beginning. I will recommend this dealer to close friends and family More

by Anna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus, Dan and Israel
Dec 30, 2021 -

Penske Toyota responded

Thank you for the 5-stars and kind words, Anna! We look forward to more awesome visits.

December 30, 2021

I needed my vehicle to be looked at urgently because I had one of my dashboard lights come on. Fortunately I was able to be helped out the same day. The employees at PENSKE Toyota were friendly and very h More

by Mr. Deleon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Huerta Zacarias, Sean Weaver, Jennifer Norsworthy
Dec 30, 2021 -

Mr. Deleon responded

Thank you.

Dec 30, 2021 -

Penske Toyota responded

Hi there, We are happy to hear that our Service Department could get you back on the road in a timely manner. Thank you for choosing Penske Toyota of Downey and know that you are always welcome here.

December 29, 2021

I took my car for an oil change and was assisted by Ivan Vargas. He provided excellent service. He is very friendly and knowledgeable on the services that are need for my vehicle. I did not wait long for my More

by Brittanymavelar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ivan Vargas
Dec 29, 2021 -

Penske Toyota responded

Hello, We are happy to know that you received excellent service and that our team was friendly and knowledgeable. At Penske Toyota of Downey we appreciate your recommendation and we look forward to seeing you again.

December 27, 2021

Very courteous and they do explain in detail what your vehicle needs. I was just surprised that they didn’t wash my van but other then that they have great customer service. More

by pedrozaestela
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Grant
Dec 27, 2021 -

Penske Toyota responded

Hello, We strive to ensure that we keep our customers updated and informed, so we are happy to know about your recent experience. We take on board your feedback about washing your vehicle. Thank you for choosing Penske Toyota of Downey and know that we are always here should you need us.

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