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Penske Toyota

Downey, CA

4.8
1,708 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,708 Reviews of Penske Toyota

December 27, 2021

Everyone was extremely professional and helpful. I had a great experience shopping for my new car. More

by ibec.diaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oscar Deleon
Dec 28, 2021 -

Penske Toyota responded

Hello, We are pleased that you found our team to be extremely professional and helpful whilst working with you. Enjoy your purchase and we appreciate your business. Thank you for choosing Penske Toyota of Downey and we hope to continue to assist with all of your future automotive needs.

December 25, 2021

Very nice and informative experience at the dealership It just took a little longer than we expected More

by Agustin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lara, Vu and Alex
Dec 26, 2021 -

Penske Toyota responded

Thank you for taking the time to leave us a great review, Agustin! It was a pleasure to work with you, and we look forward to working with you again at Penske Toyota of Downey.

December 24, 2021

I knew the car I wanted and called several dealerships. Penske had one and was very helpful in giving me a good deal and in taking care of all the paperwork, etc. so that I could drive out with the car I More

by lbooherjr
Recommend Dealer
Yes
Employees Worked With
Oscar (salesman), the guy at the sales desk, and the accountant that took care of the paperwork.
Dec 25, 2021 -

Penske Toyota responded

Thank you for your positive feedback! It is indeed the goal of our Sales Team at Penske Toyota of Downey to provide professional and quality support to assist with the car-buying experience. Glad we were able to help you find the car you wanted, so reach out to Penske Toyota of Downey if you ever need any auto-related needs in the future!

December 23, 2021

Service is great! Although the time they take is too long specially if you have an appointment why would it take more than two hours? Everything else is great! More

by chivabro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Dec 25, 2021 -

Penske Toyota responded

Hello, I appreciate you taking the time to share your overall great feedback regarding your recent visit here at Penske Toyota of Downey and would like the opportunity to discuss any wait experienced. Can you please send your contact information to me at eswanenburg@socalpenske.com? I look forward to hearing from you. Eddie Swanenburg President & General Manager Penske Toyota of Downey (562) 904-5692 eswanenburg@socalpenske.com

December 17, 2021

Great people excellent services good experience I recommending Penske Toyota of Downey and you should take your car service always with them More

by Zaida Milagreros Medina
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ceaser Arzate , Sean Weaver, Jennifer Norsworthy
Dec 17, 2021 -

Penske Toyota responded

We strive for excellent reviews like yours, which is always our goal. Thank you for taking the time out of your busy day to recognize us at Penske Toyota of Downey.

December 17, 2021

The service was great. I had my tire done quickly. My car was ready in less than 1 hour. I highly recommend this dealership. More

by Tsaiandy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Dec 17, 2021 -

Penske Toyota responded

Thank you for choosing Penske Toyota of Downey! It is great to know our Service Department was able to repair your tire quickly and efficiently! Please come back and see us for any future automotive needs.

December 13, 2021

Very good on every thing and time wise , they have good customer service and call care More

by Sleal46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy velasco, Sean Weaver
Dec 14, 2021 -

Penske Toyota responded

Thank you for your positive review. We always strive to provide personable and excellent customer service. Take care!

December 11, 2021

Everyone was very friendly and professional. Was recommended by a friend. Was able to buy a car in approx two hrs. More

by Cmsbee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linh Lam, Vu Trang
Dec 12, 2021 -

Penske Toyota responded

We are so pleased to read that our Sales Team took amazing care of you here at Penske Toyota of Downey. We strive to provide the best service possible for our customers. We appreciate your business and hope you love your new vehicle.

December 09, 2021

We had an appointment set up before we arrived, but all the staff was ready and eager to assist if we had just walked in. This was our first new car because we were scared of the dealership experience, but More

by Tillman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lihn Lam
Dec 09, 2021 -

Penske Toyota responded

Tillman, we truly appreciate and value your business here at Penske Toyota of Downey. We are so pleased to read that our Sales Team took incredible care of you. We value your business. We hope you love your new vehicle.

December 08, 2021

Very friendly,efficient staff. I like bringing my car here. Always greet me with a smile. Thank you. More

by jose.a.argueta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert Arauz
Dec 08, 2021 -

Penske Toyota responded

Thank you for the feedback on our staff and we look forward to seeing you next time at Penske Toyota of Downey.

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