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Penske Toyota

Downey, CA

4.8
1,705 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,705 Reviews of Penske Toyota

July 25, 2021

Very helpful caring and understanding great customer service answered all my questions was nice and polite made me feel my vehicle is In good hands More

by manigreg44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iven Vargas
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Jul 26, 2021 -

Penske Toyota responded

Thank you for the kind words. We are glad to know that you feel confident in the level of care that was provided to your vehicle. Thank you for choosing Penske Toyota of Downey.

July 24, 2021

I always have a great experience at Toyota of Downey ! Great and friendly service , they go out of their way to help me with any questions or service needs 😀 Eddie and Sheila are the best ! More

by Katliepman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila
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Jul 25, 2021 -

Penske Toyota responded

Hi there, Thank you for your positive review. We are thrilled you continually have great, helpful and friendly experiences with us here at Penske Toyota of Downey. We are looking forward to your next visit with us for any of your future automotive needs.

July 20, 2021

Grant Potter in service is very helpful, friendly, and communicates very well. The car was ready early and was washed. Everyone was very friendly and wanted yo help. More

by Dawnielle_Coats
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Potter
Report | Print
Jul 21, 2021 -

Penske Toyota responded

Hi Dawnielle, Thank you for your positive review. We are thrilled you had a professional, friendly and communicative experience with our team here at Penske Toyota of Downey. We are looking forward to your next visit with us for any of your future automotive needs.

July 16, 2021

I am a repeat customer. Penski Downey has Linh Lam who I always go to for a new car! The dealership is professional, friendly and helpful. More

by steveH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linh Lam
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Jul 16, 2021 -

Penske Toyota responded

Hi, thank you for taking the time to leave a review for us at Penske Toyota of Downey. It means the world to see we have earned your trust! Please don't hesitate to reach out if there's anything additional we can do for you.

July 15, 2021

Your rapid and expert response to repairs and your method of providing repair information in written form and by the service advisors is appreciated. Thanks. More

by Returning customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Jimenez
Report | Print
Jul 16, 2021 -

Penske Toyota responded

We appreciate your input. Glad to learn that you were impressed with our service. Thank you so much for being one of our valued guests and we look forward to your next visit!

July 14, 2021

I love taking my car here. The people are always friendly and helpful. Work is always done in a timely matter. Wouldn't go anywhere else! More

by ssusieque8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
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Jul 15, 2021 -

Penske Toyota responded

Thank you for the excellent review, Susie! We are so happy to learn that you always find the Penske Toyota of Downey team to be personable and timely in their service. You are welcome back at any time!

July 12, 2021

I was very please with the service, I definitely will recommend it to anyone who will need it. Thank you very much. Job well done. More

by Carmen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lupe
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Jul 12, 2021 -

Penske Toyota responded

Hi, Carmen! Thank you for the 5-stars and feedback. The team at Penske Toyota of Downey is glad your experience was pleasant.

July 10, 2021

Excellent service great people this dealership knows what they are doing very clean and quality of work surpasses any other competitors in service and quality of work done to you’re car More

by hextbl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
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Jul 10, 2021 -

Penske Toyota responded

Thank you so much for the positive review! Our team will be very happy to learn about your kind words and high star rating! Thanks again for the recommendation!

July 08, 2021

Penske Toyota of Downey are nice., good and fast service More

by Huugosss
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerry
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Jul 08, 2021 -

Penske Toyota responded

Hi there, Thank you for your positive review. We are thrilled you had a timely and professional experience with our team here at Penske Toyota of Downey. We are looking forward to your next visit with us for any of your automotive needs.

July 05, 2021

Rick was very nice and patient. He explained everything about the features of the car. He was not pushy salesmen. I would recommend that location. More

by martha9595
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Burgess
Report | Print
Jul 07, 2021 -

Penske Toyota responded

Hi Martha, Thank you for your positive review. We are happy knowing that our team were nice and kept you updated and informed. Enjoy your purchase and we appreciate your recommendation. Thank you for choosing Penske Toyota of Downey and know that we are always here for you.

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