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Penske Toyota

Downey, CA

4.8
1,706 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,706 Reviews of Penske Toyota

August 20, 2021

I love Penske Toyota, The administration and communication was great. The body shop did excellent work on my Camry. They answered every question I had. I highly recommend Penske Toyota in Dow More

by mjolet2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Aug 20, 2021 -

Penske Toyota responded

We can't thank you enough for your positive review! We're glad that you went home happy! Take care.

August 19, 2021

Ceaser was very helpful, kind and very friendly. He made my trip to Toyota a great experience. More

by richardarzate22
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ceaser Arzate
Aug 20, 2021 -

Penske Toyota responded

Hi Richard, Thank you for your positive review, We are thrilled you had a helpful, friendly and great experience with our Team here at Penske Toyota of Downey. We are looking forward to your next visit with us here for any of your future automotive needs.

August 12, 2021

Penske Toyota is run by a bunch of incompetent people. You can make an appointment for a simple oil change at 10 am and you won't leave the dealer until 3pm. Not only that, the workers here all have a bad More

by Herrera0111
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Aug 14, 2021 -

Penske Toyota responded

Hello, I appreciate your feedback regarding your recent service appointment and any interaction you had with our team. Given the opportunity, I would like to speak with you about your experience. Please email me at eswanenburg@socalpenske.com. Thank you, Eddie Swanenburg President & General Manager Penske Toyota of Downey (562) 904-5692 eswanenburg@socalpenske.com

August 12, 2021

The best Toyota service dealers in Orange County. The only dealership I take my car to “Penske Downey.” More

by Hoopitreed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iven Vargas
Aug 13, 2021 -

Penske Toyota responded

That's wonderful to see! We are so happy to learn that Penske Toyota of Downey has earned your loyal business. We look forward to working with you again.

August 09, 2021

Buen servicio pero en mi servicio anterior me dieron un status de evaluación de mi carro y ahora no lo hicieron More

by Edgar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Aug 10, 2021 -

Penske Toyota responded

Thank you for your feedback, Edgar. We will present it to our management for review. If there is anything else that Penske Toyota of Downey can do for you, please be sure to let us know.

August 07, 2021

Great customer service. All info given made everything easy and quick. More

by 76victormorales
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Aug 08, 2021 -

Penske Toyota responded

Thank you for sharing your experience! It's great to know that you enjoyed your time here at Penske Toyota of Downey!

August 06, 2021

Professional and good service rendered by the employee towards the customer. More

by javiba@ymail.com
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ruben
Aug 07, 2021 -

Penske Toyota responded

You can count on the experts at Penske Toyota of Downey to ensure you are in good hands. Thank you for sharing your feedback for our team.

August 04, 2021

Great service as always, it is why I never go anywhere else with my car. More

by Glissy63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Iven Vargas
Aug 05, 2021 -

Penske Toyota responded

Hi there, Thank you for your positive review. We are pleased that you have consistently encountered great service from our team. Thank you for choosing Penske Toyota of Downey and we look forward to your next visit.

August 02, 2021

Hassle-free and friendly staff! Rick was awesome! Vu was thorough. I went in and told them what I needed and they worked with me to fit my budget and requests. I will be recommending friends and families fo More

by BayAreabuyer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Burgess
Aug 05, 2021 -

Penske Toyota responded

Hello, thank you for the kind words for our Sales Team here at Penske Toyota of Downey! We're thrilled to have provided you with a hassle-free experience. Let us know if there is anything else we can do for you.

August 01, 2021

Best service department in all of socal!! I highly recommend you ask for Jerry Guzman, he was my service advisor and he kindly answered all my questions. Amazing and professional customer service. Wil More

by jerryguzman960
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry
Aug 02, 2021 -

Penske Toyota responded

Thank you for the positive feedback! We are happy to know that you had a good experience with our Service Department at Penske Toyota of Downey, and we hope that you will continue to visit us in the future!

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