Penske Toyota

I had purchased my 2010 Toyota Prius last year and love my car and the experience with Penske Toyota. So when my friends wanted to lease a car, I took them there. They ended up leasing a 2011 Toyota Priu my car and the experience with Penske Toyota. So when my friends wanted to lease a car, I took them there. They ended up leasing a 2011 Toyota Prius. The service was great and the sales staff was very helpful and friendly. More

I revisited Penske Toyota of Downey for a second buying experience after Toyota management learned of my less than total satisfied purchasing experience on my first visit. They wanted me to be 110% satisfi experience after Toyota management learned of my less than total satisfied purchasing experience on my first visit. They wanted me to be 110% satisfied. I am happy to say, I drove away in a second new Toyota Camry LE, White 4 cylinder completely satisfied. I met with Eddie Fathaazam Sales Manager who gave me the most satisfied buying experience. I was given all the necessary information needed to make my second choice of car easy, informed, and pleasant. Their Finance consultant was extremely great and helpful with explaining in detail the entire financed process. No one at Penske Totoya would settle for less than 100% customer satisfaction. The entire teams worked hard to make my experience truly exceptional. Thanks very much for making me feel so special. Ray Ramclam More

It was a pleasure doing business with Penske Toyota Scion of Downey. Management and staff provided exceptional customer service. Everyone we worked with were very professional, knowledgeable, friendly and of Downey. Management and staff provided exceptional customer service. Everyone we worked with were very professional, knowledgeable, friendly and efficient. We will recommend Penske Toyot Scion of Downey to family an friends. More

I came in a for service of my Scion TC because I happened to be in the area and had some spare time. Frank was very friendly and knowledgeable. He did not try to pressure me and was not pushy at all. I will to be in the area and had some spare time. Frank was very friendly and knowledgeable. He did not try to pressure me and was not pushy at all. I will be back for service when my Scion needs it once more. More

Linh was great, to the point, no BS. Answered the few questions we had and really tried to work the best deal for us. We purchased our 2005 Matrix from Longo, but since Clem retired was difficult to find questions we had and really tried to work the best deal for us. We purchased our 2005 Matrix from Longo, but since Clem retired was difficult to find the person to go the extra step to put us at ease and really try to get us the best deal. Then we spoke with Linh, great customer service, honest, to the point, great communication. More

Excellent Service!! Lihn always takes good care of us. This is my second purchase from Penske Toyota. My 08 Highlander was a great car but I needed more space. I love my Sequoia. I recommend going to Pens This is my second purchase from Penske Toyota. My 08 Highlander was a great car but I needed more space. I love my Sequoia. I recommend going to Penske Toyota for service repairs as well. Great dealership! Daniel Lima More

I experienced excellent customer service from the car buying experience to the follow up complimentary oil changes. I highly recommend Linh Lam at Penske Toyota. I also highly recommend Penske Service buying experience to the follow up complimentary oil changes. I highly recommend Linh Lam at Penske Toyota. I also highly recommend Penske Service Technician Jimmy Cote. His professionalism and customer service was just as exemplary. More

In searching for my new Camry, I contacted many dealers across Southern California. By far Linh and his staff at Penske Downy were friendly, acted professionally, and offerd the most competitive price. I h across Southern California. By far Linh and his staff at Penske Downy were friendly, acted professionally, and offerd the most competitive price. I had a no hassle experience at Penske. Truly, I enjoyed buying from Linh and Penske! More

We had been to a prior dealership that had poor customer service skills. They were more interested it seemed in price haggling rather than selling a vehicle. In walking into Penske and being helped by Lin service skills. They were more interested it seemed in price haggling rather than selling a vehicle. In walking into Penske and being helped by Linh and Eddie, we were given a good price right off the bat and the deal was done. Don't think we were there more than an hour. Best experience I'd had with a dealership in years! More

I went in to buy a new Prius and Lihn Lam could not of been more helpful. Not only was he extremely knowledgeable about the car he also had a great personality and was easy to talk to. I never once felt a been more helpful. Not only was he extremely knowledgeable about the car he also had a great personality and was easy to talk to. I never once felt as if I was beong "sold" too...Lihn just seemed like he really knew all about the vehicle and was excited to share with me all he know about it. Phu Ho was the finance guy and he was great too. He really took the time to help explain what all the different costs and options were. He made what is usually a pretty confusing and intimidating process very easy. Phu explained all the paperwork and options in a thorough and efficient way. Phu is also just a very nice man...we talked about how long he has been at a Toyota and how interesting his job is. The customer service is what made this purchase so pleasurable. Not only did I buy a quality vehicle (with great MGGs!)but i dealt with people who I really felt had my bet interests. I would highly recommend Penske Toyota! More