Penske Toyota

Lin and his associates were helpful, patient and not overly aggresive. Car buying can, and often has been, a not very pleasant experience. Lin and his team took the stress out of the process. Everything overly aggresive. Car buying can, and often has been, a not very pleasant experience. Lin and his team took the stress out of the process. Everything he said was true and everything he promised, he delivered. Good job! More

The person I worked/interacted with during the purchase of my 2011 Sienna Van was Linh Lam. From the start, he was extremtly patient and friendly through email inquiries. He took the time to answer my qu of my 2011 Sienna Van was Linh Lam. From the start, he was extremtly patient and friendly through email inquiries. He took the time to answer my questions in a clear and professional manner. He doesn't seem to rush me into buying the van. I had a pleasant time doing business w/ Penske and the person selling the car. Thank you. More

Professional, courteous, genuinely interested in satisfying the customer's every need without absolutely zero sales pressure. From the customer perspective, that is truly appreciated. They activel satisfying the customer's every need without absolutely zero sales pressure. From the customer perspective, that is truly appreciated. They actively listen for the customer's transportation requirements and then translate that into action. Instead of pushing a similar vehicle that may be sitting on the lot, they aggressively pursue the exact vehicle the customer is looking for. The Penske organization is the best automobile dealership I have ever dealt with and I've referred dozens of relatives and friends to them. Everyone is treated with respect and total professionalism. As good as they are, they're still proactively looking to improve. Overall, they earn an A+. More

My overall Experience was Excellent,all personels at Penske Toyota are very friendly and went above and beyond to helped me out,i would definately recommend Penske Toyota to everyones that i know,from t Penske Toyota are very friendly and went above and beyond to helped me out,i would definately recommend Penske Toyota to everyones that i know,from the time i walk in the dealership to the time i left with the new sienna,everything went very smooth and painless.thank you Penske toyota. More

I have bought several cars from Penske. Linh and Shane are great they really care about the customer and take time to show you everything, they just don't shove you out the door with the keys. I love ther are great they really care about the customer and take time to show you everything, they just don't shove you out the door with the keys. I love there no hassle approach, I am sure I can get someone to match or beat there price but no one will beat there great service. I would recommend anyone who is looking for a Toyota buy from theses guys. You will get a great price and great service. More

I have been buying all my cars from Penske Downey for the past seven years. I always look for Linh Lam, Fleet Director. He is amazing. Once you meet him you will go no where else! There is no haggling, no ba past seven years. I always look for Linh Lam, Fleet Director. He is amazing. Once you meet him you will go no where else! There is no haggling, no back and forth negotiating and versed sales pitches. Linh will work with you to get you what you need at a price you can afford. The service at Penske Downey is also wonderful and all the support staff friendly and helpful. This is the one place you have to go to buy or lease your next car. More

Excellent and speedy service. Knowledgeable inside and out, and very patient with customers. Took their time and explained pros AND cons of each vehicles we looked at, and all the financing options. Very out, and very patient with customers. Took their time and explained pros AND cons of each vehicles we looked at, and all the financing options. Very attentive and stays with you after car is sold to make sure everything is running ok. Highly recommended. More

Talked with Mr. Lam a few times before coming in. Basically got all the important information over the phone and he ordered my Tacoma. Came in and was at the dealership for 45 minutes and drove off c Basically got all the important information over the phone and he ordered my Tacoma. Came in and was at the dealership for 45 minutes and drove off completely happy and satisfied. Everyone was friendly and the paperwork was easy to decipher and complete. More

I have bought 4 cars with Lihn and recommended him to 8 of my friends and family. Not once was I disappointed. His professionalism is exceptional. After having numerous bad dealer experiences, I was ver of my friends and family. Not once was I disappointed. His professionalism is exceptional. After having numerous bad dealer experiences, I was very surprised how quick the service was. I was quoted a price by him via email. We agreed to everything online. Went into the dealership where the car was prepped before my arrival. I signed a couple forms and was in and out of the dealership within 1 hour. Hands down, this was amazing service. More

The people at Penske bent over backwards to make the deal happen and without the stereotypical cheesiness or hard sale approach. I was completely confident that I was getting the most accurate information o happen and without the stereotypical cheesiness or hard sale approach. I was completely confident that I was getting the most accurate information on the vehicle, as well as the best out-the-door price. Linh's followup has been superior to any other salesperson I have encountered and ensures that I will purchase from him and Penske again. More