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Penske Toyota

Downey, CA

4.8
1,708 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,708 Reviews of Penske Toyota

October 07, 2024

I’m very happy with Thomas. He is the reason I’ve been going to Penske Toyota of Downey for 20 years. Excellent customer service he goes above and beyond to help us I am very More

by Michael Tokeras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
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Oct 07, 2024 -

Penske Toyota responded

Thank you for your continued trust in Penske Toyota of Downey. Our team is grateful to have assisted you over the years.

October 06, 2024

Good service Berenice Martinez from service department was always in touch I totally recommend them More

by Ramon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berenice Martínez
Report | Print
Oct 06, 2024 -

Penske Toyota responded

Thank you for the recommendation. At Penske Toyota, we value our team's communication and dedication to customer service.

October 05, 2024

The technician was professional and helpful a service was timely. Would recommend and will be returning! More

by Andrea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Oct 05, 2024 -

Penske Toyota responded

Penske Toyota appreciates your positive feedback. We're pleased to hear you had a timely service and found our team professional.

October 05, 2024

Isirdro Zuniga was very professional, knowledgeable and polite. I am looking forward and doing more business with Penske Toyota. They will keep my car running like new. Great job Isirdro Zuniga!! More

by henryservin96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isirdro Zuniga
Report | Print
Oct 05, 2024 -

Penske Toyota responded

We're grateful to know that our team provided such exceptional service. Penske Toyota is committed to keeping your car running as smoothly as possible, and we appreciate the kind words.

Oct 05, 2024 -

henryservin96 responded

In today market where it’s a cut throat business it is very refreshing to find a large business that takes time to treat you like a person and is not too worry of the bottom line. Keep up the great work Penske Toyota and you got me returning for Life!!!

October 05, 2024

Service is fast and Cesar M is very pleasant in helping me with service for my RAV4 Hybrid. More

by Lou
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Medina
Report | Print
Oct 05, 2024 -

Penske Toyota responded

Thank you for your review. We're pleased our team provided efficient service for your RAV4 Hybrid at Penske Toyota. Wish you safe travels ahead!

October 04, 2024

I asked for a special request, to check an item in my car, that was not part of the service. and they did , without hesitation. That is good customer service.. More

by emma.moreno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos
Report | Print
Oct 04, 2024 -

Penske Toyota responded

Penske Toyota appreciates your feedback. We're pleased our team could help with your special request. If there’s anything else you need, just let us know.

October 03, 2024

Amazing customer service. I went to get my cars 6 month maintenance and Ruben was amazing! More

by Lando_Magiks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben
Report | Print
Oct 03, 2024 -

Penske Toyota responded

Thank you for your kind words about our team at Penske Toyota. Happy driving.

October 03, 2024

Great customer service speedy turnaround time always leaves satisfied with my vehicle , will recommend this service department all the time . More

by edwardcervantes60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Berumen
Report | Print
Oct 03, 2024 -

Penske Toyota responded

We appreciate your recommendation and kind words about our service department at Penske Toyota.

October 01, 2024

Mr Jesus Rodriguez at the service was very nice and answered all my questions with a nice attitude. More

by Anaisabel.garcia1216
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
Report | Print
Oct 01, 2024 -

Penske Toyota responded

Glad to hear you had a great experience with our team at Penske Toyota. Thanks for your feedback, take care!

October 01, 2024

Great Services, very professional, good prices, great selections of car, I will definitely recommend this place to do business with More

by Jeremy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
EMILIO AND SERGIO WERE EXCELLENT
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Oct 02, 2024 -

Penske Toyota responded

Thank you for your kind words and recommendation! We're glad you had a positive experience with our professional services, prices, and car selection at Penske Toyota.

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