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Penske Toyota

Downey, CA

4.8
1,681 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,681 Reviews of Penske Toyota

September 09, 2024

Great experience, fast, friendly, efficient, easy, dealership was clean and decorated appropriately and it was a pleasure purchasing a new car from Penske Toyota. More

by CALI CM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Report | Print
Sep 17, 2024 -

Penske Toyota responded

We're pleased to hear about your great experience at Penske Toyota. We're grateful for your feedback and wish you happy driving.

September 09, 2024

Great location very kind personal very efficient personal i been going to this place for the last ten years More

by sergiodelariva1967
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Sep 17, 2024 -

Penske Toyota responded

Penske Toyota is grateful to have had your loyalty for the past decade. Thanks for sharing your experiences with us.

September 08, 2024

I bought my 4th car here and I love the service here and will be letting other know More

by Israel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben / Vu
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Sep 17, 2024 -

Penske Toyota responded

Thank you for your continued support of Penske Toyota. We appreciate your recommendation. Enjoy your new car!

September 06, 2024

Excellent service. No markups. Respects verbal reservation with no deposits. Reasonable negotiations. Highly recommend my SA BENJAMIN, manager Chris, and Sergio(finance More

by lauren
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjamin, Chris, Sergio
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Sep 16, 2024 -

Penske Toyota responded

Thank you for your glowing review. We're thrilled that our team provided excellent service and a smooth experience here at Penske Toyota.

September 03, 2024

Fast easy service and they washed my car too . Friendly customer service !! Love the workstation ! More

by jeanniestarr5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berenice Martinez
Report | Print
Sep 12, 2024 -

Penske Toyota responded

Great to hear you enjoyed the service and workstation at Penske Toyota. Thanks for the review and have a nice day.

September 03, 2024

I know I can trust Penske Toyota to do the job right. Customer Service tech Cesar Medina was knowledgable and kept me informed on my last visit. More

by Francisco B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Medina
Report | Print
Sep 12, 2024 -

Penske Toyota responded

Thank you for your trust and feedback. It’s great to know our team kept you informed during your visit. We appreciate having customers like you at Penske Toyota.

September 02, 2024

The dealership was clean and the employees were professional. I was not hounded by sales people. I was able to look around at my pace. More

by Michele Nguyen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Report | Print
Sep 12, 2024 -

Penske Toyota responded

Glad you enjoyed your experience with Penske Toyota. Have a fantastic day!

September 01, 2024

Very quick service and easy communication. The best service I’ve had in years for my 2023 Tacoma. More

by Sergio Sandoval
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
Report | Print
Sep 12, 2024 -

Penske Toyota responded

Thank you for sharing your positive experience with Penske Toyota. We’re pleased to hear about the great service and easy communication.

August 28, 2024

Very professional and friendly. Excellent service. Employees are easy to talk with. Knowledge about answering questions. More

by Calif man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Sep 09, 2024 -

Penske Toyota responded

Thank you for your kind words and rating. Penske Toyota appreciates your feedback about our team’s professionalism and knowledge.

August 28, 2024

Maria was the best! She totally needs a raise. Maria went out of her way to help. Maria was courageous & very professional. I will totally go back and say Hi to Maria. I More

by ZetteGrl
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Did not speak to any
Report | Print
Sep 09, 2024 -

Penske Toyota responded

Thank you for your kind words about our team at Penske Toyota. We're glad to hear you love your truck and appreciate the recommendation. Wishing you many enjoyable drives ahead!

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