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Penske Toyota

Downey, CA

4.8
1,665 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,665 Reviews of Penske Toyota

December 12, 2023

Love the service polite and awesome customer service. Told me when the car was going to be ready. I would definitely recommend More

by Bezuniga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro Zuniga
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Dec 12, 2023 -

Penske Toyota responded

We appreciate your positive feedback about our customer service and timeliness at Penske Toyota. We're glad to hear your recommendation. Thank you.

December 08, 2023

Short wait time for appointment quick easy answered all questions nice lounge clean great hot chocolate More

by lmize1599
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Dec 08, 2023 -

Penske Toyota responded

We appreciate you highlighting the quick service and cleanliness of our lounge at Penske Toyota. We're glad to hear that you also enjoyed the hot chocolate!

December 07, 2023

Good, friendly, attentive, convenient, easy, clean, comfortable, available, reliable, flexible, dependable, secure, accommodating, professional, service. More

by Happy Lady Sunshine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Velasco
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Dec 08, 2023 -

Penske Toyota responded

We truly appreciate your recognizing our dependable and accommodating services. It's wonderful to know you found Penske Toyota reliable and professional as well.

December 03, 2023

I been have good experiences with the personal and the service that I requested for my car More

by ramirezgabriela494
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessus
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Dec 03, 2023 -

Penske Toyota responded

We appreciate your positive feedback regarding our staff and car service at Penske Toyota. Thanks for sharing this and see you next time!

December 03, 2023

From Jason to Danish, everybody was wonderful and very accommodating. They also provided expertise and patience. More

by Academyfc3
Recommend Dealer
Yes
Employees Worked With
Jason and danish
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Dec 03, 2023 -

Penske Toyota responded

We appreciate hearing about your positive experience at Penske Toyota. Our team always likes to employ patience and expertise. Your feedback is valued, thank you for choosing us.

December 01, 2023

Very satisfied with the service Work was done fast waited at the waiting room Drinking hot chocolate More

by Lurdes14689@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesús Rodríguez and Juan Rodriguez
Report | Print
Dec 02, 2023 -

Penske Toyota responded

We're glad you had a satisfaction with the quick service and enjoyed your stay in our waiting room with a hot chocolate at Penske Toyota. Thanks for your feedback.

November 28, 2023

Great service, the gentleman that assist us was understanding and the service was done quick More

by Ana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Nov 28, 2023 -

Penske Toyota responded

We appreciate the high rating and positive review of Penske Toyota’s service. Quick and understanding assistance is what we continually aim to provide.

November 26, 2023

I was happy over all Service was good they took care of me and my car More

by Jclzx25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Nov 26, 2023 -

Penske Toyota responded

We appreciate your positive feedback about the service at Penske Toyota. We're glad to have been able to assist with your car needs. Come back anytime, we look forward to serving you again.

November 25, 2023

Great service, I drive with confidence after every visit to the service center. Staff is very friendly and professional. Richard Te always provides the best service. More

by Nmunguia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Te
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Nov 25, 2023 -

Penske Toyota responded

We're pleased to hear about your positive experience at our service center and appreciate you recognizing Richard Te's work. Your feedback gives us the confidence to continue providing commendable customer service. Stay safe on the roads!

November 24, 2023

Great staff, they do good work and have never had any issues with the service More

by castillorc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus, Sean Weaver, Jennifer Norsworthy
Report | Print
Nov 24, 2023 -

Penske Toyota responded

We appreciate your feedback. Our team at Penske Toyota goes above and beyond to provide quality service. We are grateful for your trust in us, thank you.

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