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Penske Toyota

Downey, CA

4.8
1,695 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,695 Reviews of Penske Toyota

October 01, 2023

It was real good experience Isidro Zuniga assistant Manager and Alan auto technician went out of their way to help me with my toyota tacoma great service ... More

by bandido3756
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidro Zuniga and Alan auto Technician
Report | Print
September 30, 2023

Great. Service honest clean friendly efficient on-time Great employees Great work reasonably priced Great waiting room More

by Tomkatrogers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Oct 02, 2023 -

Penske Toyota responded

Hello and thank you for this delightful five-star review! We are thrilled you were happy with the waiting room, and our team of professionals was honest and friendly while providing great, efficient service at a reasonable price. Please reach out to Penske Toyota if we can be of any further assistance.

September 26, 2023

Friendly salesman willing to help and very patient. Clean and friendly service from the employees. More

by changofeo92345
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Weaver
Report | Print
Sep 26, 2023 -

Penske Toyota responded

Hello and thank you for this wonderful five-star review. We are thrilled our Sales Team was friendly and patient to ensure good customer service to our customers. We hope to see you at Penske Toyota again in the future.

September 25, 2023

Customer service is outstanding. We have been loyal customers of the customers for more than 10 years. More

by fsarao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Tee
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September 25, 2023

Excellent customer service. Linh was very helpful and knowledgeable. I most certainly will recommend this dealership if you are looking for a Toyota. More

by beg2differ7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Report | Print
Sep 26, 2023 -

Penske Toyota responded

We are glad to know that our Sales Team was knowledgeable and helpful ensuring you with such a great customer service experience here at Penske Toyota! Thank you for the excellent five-star review and recommendation. Please don't hesitate to reach out if there's anything additional we can do for you and we hope you continue to choose us for all your purchasing needs. Take care.

September 23, 2023

Thank you Michael and Toyota Penske for keeping my car well maintenance so I don’t have to worry about it later. More

by Mg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Caballero
Report | Print
Sep 23, 2023 -

Penske Toyota responded

Hello, we’re glad you’re happy with the way we do business here. Thank you so much for leaving us this kind review and 5-star rating. It is great to know that our Service Team was able to keep your vehicle well maintained on your visit. We are so glad you came in, and we hope to see you and your vehicle at the next maintenance at Penske Toyota.

September 21, 2023

Excellent service provided by Mr. Thomas Arthur. I would refer him to all the people I know. More

by Adattaray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Sep 22, 2023 -

Penske Toyota responded

Thank you so much for sharing your excellent review about us here at Penske Toyota. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

September 20, 2023

Nice, clean . .. was helped as soon as I got there and car was ready 1hr More

by njesusname
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jasmin, Ivan
Report | Print
September 18, 2023

Great staff! Really cool and friendly environment. 100% recommended. Car buying never felt so easy. More

by Juan Delgado
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chuy, tony, Vu, and Cris solis
Report | Print
Sep 18, 2023 -

Penske Toyota responded

Hi Juan. We take our reviews to heart and are delighted to learn about your five-star visit with us. Please let us know if you have any additional questions for our Sales Team and thank you again for choosing Penske Toyota.

September 16, 2023

Great service. The sales tech. Very professional. Will stay with Penske Downey !! And I will tell everyone to go to him ! More

by sharkmavl
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t have his name
Report | Print
Sep 16, 2023 -

Penske Toyota responded

Hello, it's so great to read that you have had a continuously enjoyable experience with our professional Sales Team here at Penske Toyota! We appreciate your recommendation and loyalty, thank you and we look forward to assisting you in the future.

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