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Penske Toyota

Downey, CA

4.9
1,823 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,823 Reviews of Penske Toyota

April 03, 2024

I was very impressed with Linh’s professionalism and how he had everything ready to go. Would definitely recommend Penske Toyota. More

by goceguera1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Linh Lam
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Apr 13, 2024 -

Penske Toyota responded

We're glad to hear that you valued the high level of professionalism at Penske Toyota. Your positive words about our team are certainly encouraging and your recommendation is greatly appreciated. Thank you.

March 28, 2024

Very nice and helpful answered all my questions! Fast and approvals were great. Thanks of or everything. More

by mariaavalos_89
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter
Report | Print
Apr 13, 2024 -

Penske Toyota responded

We're glad to hear you found value in our quick approvals and informative staff, here at Penske Toyota. Thanks for the review!

March 26, 2024

I was very pleased with Ruben Bustamante service! He was very professional and understood everything I asked for. More

by Lilycab05
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ruben Bustamante
Report | Print
Apr 13, 2024 -

Penske Toyota responded

We appreciate your kind remarks about our team's professionalism at Penske Toyota. Thanks for sharing your feedback with us - do take care until next time.

March 18, 2024

Alonzo is the best salesperson at Penske Toyota in Downey. If you need a car go see Alonzo. When I buy my next car in the future I’m going back to Alonzo. You will be so satisfied with your purchase. More

by Cjones90805
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alonzo
Report | Print
Apr 13, 2024 -

Penske Toyota responded

Appreciate your kind words about our team at Penske Toyota. We're glad you had a positive experience with your purchase. Thanks for the support!

March 17, 2024

Lots of help to get customers in quickly. Time to complete was accurate. Service rep was helpful. More

by tgarcia402
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Apr 13, 2024 -

Penske Toyota responded

We at Penske Toyota appreciate your review. We're glad that our team could provide efficient and accurate services that satisfied you. Thank you for your trust.

March 14, 2024

Staff goes above and beyond expectations. Completely satisfied with car purchase. Would definitely buy from them again. More

by jleibl70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Linh Lam, Sean Weaver, Jennifer Norsworthy
Report | Print
Apr 13, 2024 -

Penske Toyota responded

We're content to learn that our team exceeded your expectations with your car purchase at Penske Toyota. We greatly value the feedback and look forward to maintaining high standards in future interactions.

March 07, 2024

It was quick and easy , the staff is very nice and helpful 👍!! Definitely going back . More

by Katywillhoft
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
Apr 13, 2024 -

Penske Toyota responded

We appreciate your kind sentiments about our team at Penske Toyota. We rank efficiency highly, and it's fulfilling to hear you found everything easy.

March 04, 2024

Service advisor Nancy Velasco was informative , fast and communicated everything I needed on my car thoroughly More

by daisyalcala
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nancy Velasco
Report | Print
Apr 13, 2024 -

Penske Toyota responded

We're thrilled to know our team - including Nancy Velasco - could provide you with an insightful and prompt experience at Penske Toyota. Your satisfaction means a lot to us, so grateful to serve your automobile needs thoroughly.

March 03, 2024

service is quick, easy and reliable. I would definitely recommend to any friends and family More

by Milkyundertone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Yanez
Report | Print
Apr 13, 2024 -

Penske Toyota responded

Appreciate the kind words about Penske Toyota's reliable service. Recommending us truly means a lot to our team.

March 03, 2024

I was very disappointed My appointment was @11:15 My car was in shop by 2-3pm I received my key and paid @ 5:15pm and I was waiting there, at coffee/snack waiting room for 6hrs. More

by magrodarte92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Yanes
Report | Print
Apr 13, 2024 -

Penske Toyota responded

Hello, Your feedback is important to us and I would appreciate the opportunity to speak with you about your wait time with our Service Department for your appointment. Would you mind reaching out to me directly? I look forward to speaking with you. Best Regards, Eddie Swanenburg President & General Manager Penske Toyota (562) 904-5692 eswanenburg@socalpenske.com

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