Back

Penske Toyota

Downey, CA

4.8
1,665 Reviews

9136 Firestone Blvd

Downey, CA

90241

Directions

By Type

1,665 Reviews of Penske Toyota

August 13, 2023

Brian provided amazing customer service. He was very respectful, professional, and is a car expert. He knew exactly what needed to be done and gave me great recommendations for my vehicle. I More

by Rigo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Yanez service department
Aug 14, 2023 -

Penske Toyota responded

Thank you for your 5-star review! We're thrilled to see that our Penske Toyota Service Department delivered amazing customer service, and that your Service Tech's professionalism and expertise left a positive impression. Understanding that you're satisfied and planning to bring more vehicles and recommend us is truly appreciated. Your support means a lot!

August 10, 2023

The dealership is very professional. Everyone was very helpful. The place is very clean too. More

by YS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Medina
Aug 11, 2023 -

Penske Toyota responded

Thank you so much for your kind review. We are happy to learn that you had a professional and clean experience with our location and we are always here to assist you again at Penske Toyota. Take care.

August 09, 2023

Service with Yesenia is always a great experience. She’s polite and knowledgeable. I live in Whittier and make the drive to Downey just for her! More

by Jem.4Sure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yesenia Rios , Jennifer Norsworthy
Aug 10, 2023 -

Penske Toyota responded

Thank you for your loyalty and kind words! We are so glad that our Service Team continues to provide you with knowledgeable service at Penske Toyota and we hope you have a wonderful rest of your day.

August 09, 2023

My wife and I doubled up on back to back service and repairs for our Camry and Avalon and we couldn’t be happier with every aspect of Penske Toyota from reception to parts to service department. Everyth More

by Myron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Medina
Aug 10, 2023 -

Penske Toyota responded

Thank you for your kind review of Penske Toyota. We are so glad that our Service Team could provide you with a smooth and friendly vehicle repair experience. Please don't hesitate to reach out if there is anything else we can do for you. Take care!

August 07, 2023

Service acknowledge is excellent, very friendly. People there who really know what they are doing. I will buy there again. I would definitely buy there More

by databoy007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Aug 07, 2023 -

databoy007 responded

Great Place

Aug 07, 2023 -

Penske Toyota responded

Hello, thank you for your kind review! We are so glad that you had such a great experience with Penske Toyota and we look forward to working with you again someday.

August 07, 2023

Awesome dealership excellent service and amazing workers thanks too Oscar de Leon and Sergio Reyes for making my dream true with a SUV I've been seeing for a entire year thankyou gentleman for an amazing 10 More

by campillofavian7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
OSCAR DELEON , SERGIO REYES
Aug 08, 2023 -

Penske Toyota responded

Hello, we're glad you're happy with the way we do business here. It is pleasing to learn that our Sales Team made your dreams come true with the SUV you've been looking at. Your satisfaction means a lot to us, and we truly appreciate you choosing Penske Toyota for all of your automotive needs.

August 06, 2023

We love the this dealership especially Thomas his a great guy that help us with everything our car need to keep us safe in on car. We just wish they would bring shuttle service back That was convenienc More

by miaskyrosy03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Aug 07, 2023 -

Penske Toyota responded

Thank you for taking the time to leave us a five-star review. It's great to know that our Service Team does an excellent job at what they do. Please don't hesitate to reach out to us at Penske Toyota.

August 06, 2023

Excellent customer service and Brian was very friendly and helpful. He explained what needs to be done. More

by Hzsmislam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
Aug 07, 2023 -

Penske Toyota responded

It is so amazing to have your fantastic five-star review. Our Services Team is proud to read they were very helpful, friendly, explained what needed to be done, and provided you with excellent customer service. We are very thankful for your business here at Penske Toyota.

August 05, 2023

I’m a repeating customer and I’ve always been satisfied with the service. All my family cars are serviced here. More

by Acsoto10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Berenice
Aug 06, 2023 -

Penske Toyota responded

We enjoy having you as a valued customer and look forward to providing you with the same highly-rated service for years to come. Thank you for your positive review and for trusting us with your vehicle. We are here if you need any further assistance at Penske Toyota.

August 05, 2023

Adrian the service advisor was professional. Very efficient took time to help and explain what was going on. More

by elvingalindo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Norsworthy
Aug 06, 2023 -

Penske Toyota responded

Amazing five-star reviews like yours are greatly appreciated here at Penske Toyota. Our Service Team is proud to read how professional they were when explaining what was going on with your vehicle. It pleases us to learn our team is very efficient when taking the time to help you. Thank you for your business and we are always here to help.

...
44
...