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Penske Toyota

Downey, CA

4.8
1,665 Reviews
Call Dealership (562) 904-5600
View Awards

9136 Firestone Blvd

Downey, CA

90241

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1,665 Reviews of Penske Toyota

July 24, 2023

Walter was a wonderful guy and he helped to me and my family thank you ! More

by Camilo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Walter
Report | Print
Jul 24, 2023 -

Penske Toyota responded

We're so pleased to receive your perfect review and learn that you had a wonderful visit working with the Penske Toyota Team, Camilo. If you need anything down the road, please let us know.

July 24, 2023

Friendly staff, great timing and air conditioned waiting room. Lovely experience and will definitely recommend More

by cynthia.ceballos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Jul 24, 2023 -

Penske Toyota responded

Hi Cynthia, thank you for your kind review and recommendation. We are so glad that you had a lovely experience with our staff at Penske Toyota and it would be our pleasure to assist you again in the future. Have an amazing day!

July 23, 2023

Three hours wait for oil change to long why appointments if it takes too long More

by fernandoamauri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Jul 23, 2023 -

Penske Toyota responded

Hello, I appreciate you taking the time to share your feedback regarding your recent visit here at Penske Toyota and would like the opportunity to discuss the time it took for our Service Team to complete your vehicle's oil change. Please reach out to me directly. I look forward to hearing from you. Eddie Swanenburg President & General Manager Penske Toyota of Downey (562) 904-5692 eswanenburg@socalpenske.com

July 23, 2023

They had immediate available appointments. They stuck to the appointment time. The service was Quick, thorough, & their staff were extremely polite! More

by blessedarewe79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jul 24, 2023 -

Penske Toyota responded

Thank you for your kind review. We are so glad that our Service Team provided you with quick and thorough service during your visit. Please let us know if there is anything else we can help you with at Penske Toyota!

July 21, 2023

Great experience every time. Would recommend this place to anyone for service and sales. Staff is friendly. Thank you Jesus. More

by nicholas15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
Report | Print
Jul 21, 2023 -

Penske Toyota responded

Thank you for your kind words, and recommendation. We're happy we could help with a friendly and great experience from our staff. We want all of our customers to have a highly-rated experience when visiting Penske Toyota.

July 21, 2023

Great place to go for any services or sales. Even for parts this place has everything ! More

by nicholas15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesus Rodriguez
Report | Print
Jul 22, 2023 -

Penske Toyota responded

Thanks for the five-star review. We are happy to learn our Service and Sales Department is always able to meet all your needs. We hope you continue to choose Penske Toyota for all your automotive needs. Take care!

July 20, 2023

I’m totally satisfied with your service 👍 The waiting time was very reasonable, I would definitely come back next time. More

by elzapote1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Report | Print
Jul 20, 2023 -

Penske Toyota responded

Thank you for the 5-star rating. It is so great to know our Service Team was able to completely satisfy your expectations. Timely service is always valued here at Penske Toyota. We're glad you came in, and we appreciate your business.

Jul 21, 2023 -

elzapote1966 responded

Thank you!

July 19, 2023

Very professional people always giving you advice and updates on your vehicle…I have taken my car for many years and never had any problems always giving you the best service and deals…. More

by bigdaddy22406
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jennifer Norsworthy
Report | Print
Jul 19, 2023 -

Penske Toyota responded

Thank you for the excellent rating and review. We are happy to see our Service Team at Penske Toyota was very professional and was able to provide provided updates on the repairs needed. We thank you for your business.

July 19, 2023

Lo recomiedo 100% Ruben Basaldua me ayudo como siempre con recomendaciones en mi carro el servicio perfecto More

by gordovazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben basaldua
Report | Print
Jul 20, 2023 -

Penske Toyota responded

Thank you for the positive review and for recommending our services. It makes us proud to know that our Service Team did a perfect job assisting you with your needs. Your business is valued and we hope you continue to always choose Penske Toyota.

July 19, 2023

I had great service! Steven and Jose did an amazing job from the minute I got there until I left. They walked me through the process and answered all my questions. I was More

by Carmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven and Jose
Report | Print
Jul 20, 2023 -

Penske Toyota responded

Thank you for making us a part of your day. It is so great to know our team provided you with an amazing experience. Your positive rating is much appreciated. Stop by and see us at Penske Toyota if you need anything else down the road.

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