
Penske Toyota
Downey, CA
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1,665 Reviews of Penske Toyota
From the moment we arrived, we were greeted in a welcoming manner. After going to several dealerships, this dealership had the car my family wanted in stock. Our sales Rep Armando Medina was very kn welcoming manner. After going to several dealerships, this dealership had the car my family wanted in stock. Our sales Rep Armando Medina was very knowledgeable when it came to differentiating the different trims and options across various trims and models in consideration. Armando helped my family decide on which car we wanted and made the transition to the financing department with Vu Trang pleasant and smooth. In the financing department, Vu also did an excellent job in explaining all of our options. Superb service, we’ll definitely be back. Thank you all! More
My first time at this dealership and from the girl who made the appointment (Priscila) and the guy who helped me with my service (Samuel Aguilar) they were great people with their clear and friendly servi made the appointment (Priscila) and the guy who helped me with my service (Samuel Aguilar) they were great people with their clear and friendly service. More
Good service but I feel they need to get better helping non-appointment people. I got to the service line and there was literally no cars there waiting but somehow no one assisted me until 15 minutes later non-appointment people. I got to the service line and there was literally no cars there waiting but somehow no one assisted me until 15 minutes later. I know they usually assist appointment cars but there wasn’t any appointment cars waiting nor in line. They should assist non-appointment cars with the same speed as they would assist appointment cars. I would figure they would be short staffed but as I walked in the service department I seen about 8 workers just at their stations standing there without any clients there. Come on Penske Toyota! I know you can do better!!! More