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Penske Toyota

Downey, CA

4.8
1,687 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,687 Reviews of Penske Toyota

July 01, 2023

The Service was good and they explained the service that was needed to my car. More

by Delarosa.angelina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Report | Print
Jul 02, 2023 -

Penske Toyota responded

Hi Delarosa, thank you for your kind feedback. It is wonderful to know that our Service Team provided you with informative service at Penske Toyota and it would be our pleasure to assist you with anything else.

July 01, 2023

My truck was ready after 3 hours no one call me to let me know till I ask More

by Abelardojuarez
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Mr Huerta
Report | Print
July 01, 2023

Always great service every time I visit I get treated great and with respect. Thank you More

by Yesenia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Report | Print
Jul 03, 2023 -

Penske Toyota responded

Thank you, Yesenia, for your positive five-star rating of how great a service we provide here at Penske Toyota. We appreciate your continued loyalty and are happy to know our amazing Service Team always treats you with respect. If there is anything we can do to assist, please let us know.

June 30, 2023

Went for another visit for an oil change as all other experiences have been delightful. I can always count on Penske Toyota for my oil changes. Thank you Cesar yet again for your help on my car. Very muc More

by brenvale06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Medina
Report | Print
Jul 01, 2023 -

Penske Toyota responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Our Service Team is thankful for you choosing Penske Toyota as your first choice for your oil change.

June 28, 2023

Best customer service, not even a Lexus dealer is close, but Thomas Arthur is the best as always. More

by hgarciai
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Jun 29, 2023 -

Penske Toyota responded

We are thrilled to have you as a valued customer and are glad our team provided you with great customer service. Thank you for coming to see us here at Penske Toyota.

June 26, 2023

Thanks very much for your serviced and I will be return for my next time More

by juandanielcv
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Jun 26, 2023 -

Penske Toyota responded

We are glad you enjoyed great customer service working with our Service Team at Penske Toyota. Thank you for your positive review and for trusting us with all of your automotive needs. We are here if you need any further assistance.

June 26, 2023

Great customer services really recommend it, got my oil change and tire pressure checked and a free car wash More

by estefaniac71
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
Report | Print
Jun 27, 2023 -

Penske Toyota responded

Hello, thanks for taking the time to leave this amazing review! We value great service that goes above and beyond for our customers here at Penske Toyota, we're happy to know our Service Team offered a free car wash after your oil change and tire pressure check! Please feel free to reach out with any of your future automotive needs. Have a wonderful day!

June 26, 2023

My Service Advisor Thomas Arthur is so helpful every time. He’s knowledgeable, thorough and professional. Great experience every time! More

by Rose D
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Jun 26, 2023 -

Penske Toyota responded

Hello Rose, we are excited to read that our Service Team was professional, knowledgeable, and helpful ensuring you had a great experience. Thank you for your positive review and for trusting us with your automotive needs. We are here if you need any further assistance here at Penske Toyota.

June 26, 2023

The staff at Penske have always been professional and pleasant to work with and I would highly recommend them More

by Bjcolon1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Laura, Tony Colon , Tang
Report | Print
Jun 27, 2023 -

Penske Toyota responded

We are thrilled to learn that our team at Penske Toyota is always professional and provides you with a pleasant experience. We greatly appreciate you taking the time to leave us this five-star review and look forward to seeing you in the future.

June 25, 2023

Everyone was very helpful and polite. It was a normal wait time for my oil change. They have good promotions. And my car even got a wash. More

by Lorenalimon1993
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Brian Yanez
Report | Print
Jun 26, 2023 -

Penske Toyota responded

We are excited to read that our Service Team was polite and helpful ensuring you had a great experience. Thank you for your positive review and for trusting us with your vehicle. We are here if you need any further assistance here at Penske Toyota.

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