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Penske Toyota

Downey, CA

4.8
1,667 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,667 Reviews of Penske Toyota

October 20, 2022

Brandon was very helpful and friendly. Definitely coming back to get my car serviced here More

by Benveniste98
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Martinez
Report | Print
Oct 22, 2022 -

Penske Toyota responded

Hello! Thank you for your 5-star rating! We value you as a customer and hope to be of service to you again here at Penske Toyota.

October 20, 2022

Always great service at Penske Toyota of Downey. Really appreciate the great service department, especially Johnny Jimenez! More

by Brokerjeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Jimenez
Report | Print
Oct 22, 2022 -

Penske Toyota responded

Thank you, Jeff, for being one of our loyal customers here at Penske Toyota. We will be sure to share your review with our Service Department. Have a wonderful day!

October 20, 2022

Great service great attitude very nice and knowledgeable yes I thought the person who did service did great job More

by lovethelakers
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
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Oct 22, 2022 -

Penske Toyota responded

Hi, thank you so much for sharing your positive feedback about our knowledgeable Service Team at Penske Toyota. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day.

October 19, 2022

My Service Rep. Thomas Arthur gave me VIP treatment. I did not have to wait for my appointment. The service I requested was handled quickly and efficiently. More

by 1omcneal
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Arthur
Report | Print
Oct 21, 2022 -

Penske Toyota responded

Hello, we are happy to learn that our Service Team took you right in for your scheduled appointment and did the maintenance you requested in an efficient and timely manner. That's what Penske Toyota calls a five-star experience. Enjoy the rest of your day!

October 19, 2022

They have excellent service and they are very profesional. I highly recommend this dealer. I like the way they fix any car problem right away More

by norbyle58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Report | Print
Oct 21, 2022 -

Penske Toyota responded

Hello, thank you for this great review. We're glad our Service Team was able to provide you with an excellent and professional experience. Each day, we strive to swiftly take care of your maintenance needs. Your great recommendation is appreciated and Penske Toyota is here to assist when you need us. Take care!

October 18, 2022

My service at the Penske Dealership is always awesome! ! My service Tech is professional, courteous, and honest. He’s always taking the time to explain what’s being done to my car and why. Always leaving t More

by Rose D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Andrew
Report | Print
Oct 18, 2022 -

Penske Toyota responded

Our staff is glad to learn that you had such an excellent interaction with our team. We are truly grateful to you for providing this review. If you have any additional questions, please don't hesitate to call us.

Oct 18, 2022 -

Rose D responded

Thank you again !!

October 18, 2022

Excellent service. Quick and efficient. Very helpful and will answer all your questions. Alex Ramirez is my go to guy! More

by freeinmind
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Report | Print
Oct 20, 2022 -

Penske Toyota responded

Hello, we see that you had a quick and efficient experience with our helpful Service Team. They are always willing to answer all of our customer's questions to ensure a great visit. If you need us again in the future, please don't hesitate to let Penske Toyota know.

October 18, 2022

Great service. Juan was very helpful. My van was ready to go when it was scheduled to be done. More

by Denise
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Rodriguez
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Oct 20, 2022 -

Penske Toyota responded

Hi Denise, our helpful Service Team took care of your van and got you done in the allotted time. If you need any additional assistance, feel free to give Penske Toyota a call.

October 17, 2022

Our salesman Linh Lam was awesome. He made the process super easy and fast! I love my car! Super happy and satisfied with the service at this dealership. Everyone was so friendly. I hi More

by Sueni77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Report | Print
Oct 19, 2022 -

Penske Toyota responded

Hello. It's exciting for us to read that you had a super happy and satisfying experience with Penske Toyota. To see our Sales Team was friendly and awesome is great. We are thrilled that you love your new car, and thank you for recommending us!

October 17, 2022

I continue to be impressed by the maintenance quality at this dealer for my Lexus RX400 and the high level of customer service of Johnny. I've been coming here for many years. The prices of basic services More

by Roger2002
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny in Service Dept
Report | Print
Oct 19, 2022 -

Penske Toyota responded

Roger, we strive for a high level of customer satisfaction here at Penske Toyota and are delighted to read our Service Team has been providing you with excellent customer assistance throughout all your experiences with us. Thank you for trusting us with your Lexus RX400 and let us know if we can be of help in the future.

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