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Penske Toyota

Downey, CA

4.8
1,669 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,669 Reviews of Penske Toyota

July 21, 2022

NANCY MY SERVICE ADVISER WAS GREAT KEPT ME INFORMED about my car and even got me a rental to finish my errands More

by Nancy velasquez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy
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Jul 21, 2022 -

Penske Toyota responded

Thank you for sharing this awesome review. We are happy to know your experience was great. Penske Toyota appreciates your business.

July 20, 2022

Great assistance from staff like Nancy Velazco and Yessenia. They showed dedication and were helpful making my experience all that better. More

by lizzy_82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Velasco and Yessenia
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Jul 21, 2022 -

Penske Toyota responded

Hello! Thank you so much for your positive star rating. We at Penske Toyota appreciate your business and are here for all of your future automotive needs.

July 19, 2022

I love it to came to the dealer because I trust in them, they do a good job, I am happy I recomend them definitely More

by huezo5983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Weaver, Jennifer Norsworthy
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Jul 20, 2022 -

Penske Toyota responded

All of us are delighted to read that you had such a superb encounter with our dealership. I truly appreciate your typing this wonderful feedback of Penske Toyota. Thanks for being a valued customer.

July 19, 2022

Clean facility, workers are friendly and helpful. Currently offering courtesy coffee in the waiting room. More

by Ruizpic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Guzman
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Jul 20, 2022 -

Penske Toyota responded

Ruizpic, we appreciate your input. We are glad to learn that you are consistently impressed with our service. Thank you so much for being one of our valued guests, and we look forward to your next visit at Penske Toyota!

July 18, 2022

It's always consistent. Customer service is on point, legit & I feel they care. The amenities are always clean and comfortable. More

by N.L.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
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Jul 19, 2022 -

Penske Toyota responded

Hello dear customer, we are so pleased to learn that you had a wonderful experience with us. Here at Penske Toyota, we do care about you very much and want to provide you the very best experience every time. Thank you for taking the time to leave us such a great review.

July 18, 2022

I like that fact that they keep communication to either give you updates or get authorization. I also like the waiting area. More

by mestrada0710
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jennifer Norsworthy
Report | Print
Jul 19, 2022 -

Penske Toyota responded

Hello, Communication is something that we strive towards. We appreciate your business and positive review. All the best from us at Penske Toyota.

July 16, 2022

Wonderful service quick and very respectful fast with all rest the clients very proud of give you this review More

by Flormejia46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Romero
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Jul 19, 2022 -

Penske Toyota responded

Dear customer, thank you for the wonderful review, we are very proud of it here at Penske Toyota. We are so thrilled you received a very respectful and fast experience.

July 15, 2022

Service with Yesenia was wonderful. She was kind, responsive and informed me of anything recommendations. Will definitely be coming back to see her. More

by jemjewels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yesenia Soto
Report | Print
Jul 18, 2022 -

Penske Toyota responded

Our Service Team thanks you for the five-star review! We are happy to have been able to provide you with informed recommendations on your service. Thank you for stopping by at Penske Toyota.

July 14, 2022

We came in on time for an appointment to install or activate the sensor alarm but unfortunately, the service department doesn’t know what to do with my car. I explained everything and gave the flash dr More

by lina.lu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Medina, Cesar
Report | Print
Jul 14, 2022 -

Penske Toyota responded

Thank you for taking the time to leave us your feedback regarding your servicing experience here at Penske Toyota. Our Service Department would be delighted to assist you again with your future automotive needs.

July 11, 2022

Excellent, knowledgeable, great customer service. Follow up on with answers to my questions. Clean facility More

by dennislynda37
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Jul 13, 2022 -

Penske Toyota responded

Hello! Thanks for taking the time to acknowledge our team's knowledgeable and excellent customer service skills. We are thrilled to have you as a valued customer here at Penske Toyota and will always be ready to answer any questions you may have.

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