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Penske Toyota

Downey, CA

4.8
1,667 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,667 Reviews of Penske Toyota

June 04, 2022

My service guy DIEGO was very professional and he gave a fast and great service. THANKS DIEGO!!!!! More

by mpriscillab
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DIEGO
Report | Print
Jun 06, 2022 -

Penske Toyota responded

Hi and thank you for choosing Penske Toyota for your automotive needs. We're pleased to know that our Service Team offered professional and efficient service. Your business and feedback is truly important to us.

June 04, 2022

El trato de sus empleados fue muy profesional y muy eficiente , nos prometieron algo y lo cumplieron hasta el Final del proceso de la compra More

by rosaromo16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Omar Flores
Report | Print
Jun 05, 2022 -

Penske Toyota responded

Thank you for your five-star review. We are happy to learn you had a positive experience working with our Sales Team. Congratulations on your new vehicle. Come back and visit us again soon at Penske Toyota.

June 03, 2022

This dealership is close to my home. Scheduling an appointment was easy. My first maintenance service was done in 1 1/2 hours. Customer service was good More

by Ireneflores
Recommend Dealer
Yes
Employees Worked With
I don’t know their names
Report | Print
Jun 03, 2022 -

Penske Toyota responded

Thank you for doing business with us. Your five-star review is greatly appreciated.

June 02, 2022

Good employees and staff. They explain everything. The experience was good. I recommend it for sure. More

by maciasmigue91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Esteban Arias
Report | Print
Jun 03, 2022 -

Penske Toyota responded

Thank you so much for doing business with us. Your four-star review is truly appreciated.

June 01, 2022

Diego was the person who helped out when I got to the dealership. Very kind and friendly. Easy to speak to and was able to break down every for me and took the time to explain to me step by step what the More

by Steph
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Ferrero
Report | Print
Jun 03, 2022 -

Penske Toyota responded

Hello Steph, Our Service-Team is glad to read that you had a great experience here at Penske Toyota of Downey. We are grateful to you for leaving this thoughtful feedback here on DealerRater. We appreciate you as a customer and are here for any future needs.

June 01, 2022

Excellent service, Done in an exact time it was promise, Service Representive could not ask for more. More

by Rfbecky35
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Report | Print
Jun 01, 2022 -

Penske Toyota responded

Hello! Thank you for choosing Penske Toyota of Downey for your service needs. We are pleased to know that our Service Team was able to complete the work within the quoted time. Please let us know if there is anything else we can do for you.

May 31, 2022

Do not have to wait have long when you have appointment. Good estimate time on how it will take. More

by Le.larry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomad
Report | Print
May 31, 2022 -

Le.larry responded

Good estimate on what need to be done and how long it take to finished.

Jun 01, 2022 -

Penske Toyota responded

Hello -- We are pleased to learn you had a positive experience with our Service Team here at Penske Toyota of Downey. Thank you very much for adding this excellent recommendation on DealerRater. Have a great day!

May 31, 2022

Friendly hospitality good service great host of every one excellent information I think I’m gonna be going there on my next service More

by Ivan ortega
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isidro zuniga
Report | Print
May 31, 2022 -

Penske Toyota responded

Hi Ivan, we truly appreciate you taking the time to write such a nice review, and trusting us at Penske Toyota of Downey to take great care of your vehicle. We'll make sure you always get treated to top-notch service every time you visit.

May 29, 2022

Next to Disneyland, it's the happiest place on earth. ..when it comes to Vehicle repairmanship. More

by gwenmb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Vasquez, Richard Tee, Josh, Shane and Juan Rodriguez
Report | Print
May 31, 2022 -

Penske Toyota responded

Hello! Thank you for choosing Penske Toyota of Downey for your service needs. We are pleased to know that our Service Team was able to make it feel like the happiest place on earth. Please let us know if there is anything else we can do for you.

May 28, 2022

Alex Ramirez provides excellent service. He worked with us on what we needed. We highly recommend this location. More

by Emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
Report | Print
May 29, 2022 -

Penske Toyota responded

Hello Emily Penske Toyota of Downey is glad to know that you had a magnificent interaction with our staff. I am grateful to you for leaving this exceptional review here on DealerRater. Thanks for your business.

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