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Penske Toyota

Downey, CA

4.8
1,667 Reviews
Call Dealership (562) 904-5600
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9136 Firestone Blvd

Downey, CA

90241

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1,667 Reviews of Penske Toyota

May 27, 2022

clean a good service personal friendly give good information the only thing i dont like they make to wait long time if you dont have app More

by chilango311
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
n/a
Report | Print
May 29, 2022 -

Penske Toyota responded

Hello, At Penske Toyota of Downey we're pleased to hear that you enjoyed our location and our friendly, knowledgeable, and personal staff. We appreciate your patience with regard to the wait times and hope to see you soon!

May 27, 2022

Muy buen servicio y atención conmigo la persona que me atendió muy amable y servicial More

by Vitayclau
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salesperson
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May 29, 2022 -

Penske Toyota responded

All of us are glad to read that you had such a good service experience with our employees. We appreciate you adding this thoughtful rating online and we look forward to your next visit.

May 29, 2022 -

Vitayclau responded

Gracias

May 27, 2022

I had a pleasant experience thanks to service advisor Edgar Naranjo. I recommend this location. More

by Segoviano0303
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Naranjo
Report | Print
May 29, 2022 -

Penske Toyota responded

Hello, At Penske Toyota of Downey we're delighted to hear that you had such a wonderful experience with our Service Team and grateful for your recommendations.

Jun 03, 2022 -

Segoviano0303 responded

Edgar Naranjo made my appointment pleasant as he thoroughly answered questions I had. He provided great service.

May 27, 2022

It was an exceptional experience. Entire staff, especially Linh Lam, are professional and knowledgeable in all ways More

by cabeauB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linh Lam
Report | Print
May 29, 2022 -

Penske Toyota responded

Thank you for your glowing review. We are honored to learn you enjoyed an exceptional dealership experience working with our Team. We are always here to help with any future needs.

May 27, 2022

The service was outstanding couldn't be better. Professional easy to understand and honest. Thank you for helping me get my first new car. More

by carlosemendez1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristina and Daniel
Report | Print
May 29, 2022 -

Penske Toyota responded

Hello Carlos, It looks like you had such a wonderful experience with us at Penske Toyota of Downey, and we're thrilled that our outstanding Sales Team was able to help you get your first new car.

May 27, 2022

Great attention, attitude from employees, easy to make appointments. Fast service This dealer is the best in the are More

by Luz Elena Romero
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Norsworthy
Report | Print
May 29, 2022 -

Penske Toyota responded

Hello Luz Elena, At Penske Toyota of Downey we're pleased to hear that our staff was so attentive and easy to work with, and we're proud to be the best!

May 26, 2022

Great place to do businesses I love it I recommend it to every Toyota owners More

by Adeluca6186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ruben, Sean Weaver, Jennifer Norsworthy
Report | Print
May 26, 2022 -

Adeluca6186 responded

Great place to do businesses

May 25, 2022

Like they have always done. ..excellent service! I've never experienced a problem with this Dealership. More

by gwenmb1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheila Vasquez and Richard Tee
Report | Print
May 26, 2022 -

Penske Toyota responded

We appreciate your input. We are glad to learn that you are consistently impressed with our service. Thank you so much for being one of our valued guests, and we look forward to your next visit at Penske Toyota of Downey!

May 25, 2022

My car stayed wet after a car wash. They turn off the machine at last moment! More

by jossie_alicea1983
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Rodriguez
Report | Print
May 26, 2022 -

Penske Toyota responded

Thank you for taking the time to leave us with your feedback. We appreciate your business and hope to see you again! Have a great day and stay safe!

May 25, 2022

Good service appointment time was kept Got car back in a timely man Would recommend location More

by Rnraway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy’s my service writer always has been
Report | Print
May 26, 2022 -

Penske Toyota responded

We strive for a high level of customer satisfaction in all aspects of our dealership. Thank you so much for choosing Penske Toyota of Downey as your first choice for your servicing.

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