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Penske Toyota

Downey, CA

4.8
1,667 Reviews

9136 Firestone Blvd

Downey, CA

90241

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1,667 Reviews of Penske Toyota

May 23, 2022

Always very attentive! Thank you for the warm service, always feel welcomed here. I appreciate that the guy at the counter, think his name is Samuel Aguilar . Gave me optio More

by Arlen Miramontes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samuel Aguilar
May 25, 2022 -

Penske Toyota responded

Hi Arlen, At Penske Toyota of Downey, we appreciate your kind words and return business. Please know that we are always here should you need us.

May 22, 2022

This is the most professional and reliable Toyota dealership in SoCal. It is efficiently managed with honesty & integrity at its core. I highly recommend for a positive dealer experience in all ways. More

by cabeauB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lihn Lam
May 23, 2022 -

Penske Toyota responded

Hello, Thank you for your recommendation we appreciate your kind words. At Penske Toyota of Downey, we appreciate your business and we look forward to your next visit.

May 22, 2022

Excellent, Patient, clear dealers. Assist step by step with clear and through instructions and suggestions More

by CL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christina, Dan
May 23, 2022 -

Penske Toyota responded

Thank you for your five-star review. We appreciate your business here at Penske Toyota of Downey and look forward to welcoming you back for any future needs.

May 22, 2022

Alex, is awesome. He is very knowledgeable and is able to explain in a form that I can understand when dealing with car problems. He is trustworthy. More

by Aby Rodriguez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
May 23, 2022 -

Penske Toyota responded

Thank you for the great review and five stars, Aby! We are thrilled to learn that you enjoyed awesome service during your most recent experience with us here at Penske Toyota of Downey. We appreciate your business and look forward to seeing you back again next time.

May 21, 2022

Vey nice people liked the customer service I received today would recommend to my family More

by Kristinam1802
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Luciano
May 21, 2022 -

Penske Toyota responded

We strive to provide top-tier service to all of our customers and we're glad you experienced that. We look forward to seeing you back again in the future!

May 21, 2022

I’m happy the the service I received and the waiting time was excellent they provide me with free car wash More

by Juanperez9568
Customer Service
Recommend Dealer
Yes
Employees Worked With
Diego Ferrer
May 22, 2022 -

Penske Toyota responded

Juan, thank you for your positive review. We are happy to learn our Service Team provided a positive experience. We look forward to welcoming you back to Penske Toyota of Downey for any future needs.

May 21, 2022

Attentive, knowledgeable, courteous, responsible, respectful, responded promptly to all forms of communication and made sure we were kept informed. More

by vesilva6
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nico Marra 5 Stars!
May 22, 2022 -

Penske Toyota responded

Thank you for your perfect star review. We appreciate your business and hope to see you back at Penske Toyota of Downey.

May 20, 2022

Great customer service, overall satisfied with the mechanics. The dealer does need more inventory though. More

by Victorggarcia10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Jimenez
May 21, 2022 -

Penske Toyota responded

We strive to be excellent here at Penske Toyota of Downey. We're happy our mechanics have lived up to that expectation. We're doing our best to increase our inventory as quickly as possible. Thanks again for taking time out of your busy day to recognize us.

May 19, 2022

They were very professional and honest with the purchase of my new car, very patient answering my questions with the right answer,although there was no much variety they did a good job. This’s my second new More

by mrio_frs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laura huerta
May 19, 2022 -

Penske Toyota responded

We love to hear we provided you with such great staff upon your visit to us. We look forward to your next time visiting with us.

May 19, 2022

Service Manager, Ms. Sheila Vazquez was amazing. Service was prompt and she explained where to go to handle the low air light that stayed on. I bought all new tires at Toy More

by Kisona Mailoto Jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Manager Sheila Vasquez, Service Rep Estaben Arias, Sales Rep Laura Huerta
May 19, 2022 -

Penske Toyota responded

We are so happy to read what an outstanding experience you had with us. Kisona, we truly appreciate your business and look forward to serving you again in the future.

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