Peoria Ford

Exceptional service from both Doug [and Michelle in finance]. If there is one thing I hate, it's going to a car dealer. What a pleasant surprise today was!! I will recommend them in the future!! finance]. If there is one thing I hate, it's going to a car dealer. What a pleasant surprise today was!! I will recommend them in the future!! More

The sales and service here are not good and should be avoided if possible. Bought a car and the added a service contract after I said no to both the sales and finance guy. If you buy a car and they add t avoided if possible. Bought a car and the added a service contract after I said no to both the sales and finance guy. If you buy a car and they add this MPP contract call the MPP company 800-866-6090. They sent me a cancellation form, I filled it out, sent it in within 30 days of purchasing and should get a full refund. It was almost $900 and a repeat of the new car warranty. Took my car to get the oil changed and they told me I needed over $600 in service work. They obviously did not look at the Ford/Lincoln service recommendations. They say we have special desert conditions. But for example they told me I needed a new air filter and never disturbed the dust on the air cleaner cover. They told me my antifreeze was burn and needed changing and it looked and smelled new. Watch what they do for you and take their advice with much suspicion. More

Jeff Meinke was fantastic, helped my wife and I find the perfect vehicle for us within our budget and did so in a timely manner! I would absolutely recommend any and all of my friends to do business with hi perfect vehicle for us within our budget and did so in a timely manner! I would absolutely recommend any and all of my friends to do business with him! More

Dishonest, deceptive business practice and discriminatory towards women. I was fine with numbers not working to my needs, moved on and was called back to the dealership due to revised terms. They had me sit towards women. I was fine with numbers not working to my needs, moved on and was called back to the dealership due to revised terms. They had me sit in the lobby for an hour and told me that they sent the wrong information. More

The price gouging at this dealership is astounding. Yet they pretend to be a great family business helping the community. I will take my business elsewhere they pretend to be a great family business helping the community. I will take my business elsewhere More

What can I say this is the best dealer I have ever had the pleasure of working with all the staff are the most friendly people I could have ever met helped me get into my new truck and made the whole proc the pleasure of working with all the staff are the most friendly people I could have ever met helped me get into my new truck and made the whole process seamless and I am normally very anxious about going to the dealer they made me feel rite at home I will be coming here every time from now on and by the way Doug and Michelle in finance is amazing really really great and mike on the sales floor was fantastic all in all jsut a truly great experience More

Excellent customer service from start to finish! Our salesman, Big Doug, went above and beyond to make the trip from Iowa to purchase a vehicle for my wife one of the best experiences I've ever had! I w salesman, Big Doug, went above and beyond to make the trip from Iowa to purchase a vehicle for my wife one of the best experiences I've ever had! I would highly recommend Peoria Ford to anyone in the market for a new or used vehicle! More

I have purchased four vehicles from the Peoria Ford dealership. There are two mains issues that I am currently dealing with. 1. I’ve purchased my vehicle this past August. According to my contract, dealership. There are two mains issues that I am currently dealing with. 1. I’ve purchased my vehicle this past August. According to my contract, I have a seven months deferment on my payment. Ford sent me a check to cover only six months of payments. I have text one of the employees Tyler Huber, and he told me that he has to talk to his supervisor. It’s been over three months now, and I have not received any information. Now it is to the point, that Tyler, doesn’t even return my text messages. Totally unprofessional! 2. My wife got in a car accident in early October, we need a copy of her GAP insurance paperwork to move our claim forward. We have reached out to Peoria Ford for over a month now. Now we are being told that we were talking to the wrong employee (a different Tyler), and know if would take an additional 2-3 weeks to receive the paperwork. My wife was on the phone yesterday and the employee was really rude. Once again totally unprofessional! My advice to anyone thinking about purchasing a vehicle through Peoria Ford, please think twice before you do. They are the nicest people when you are in the buying process, but once the deal is done, good luck with trying to get anything else done. I would suggest that you take your business elsewhere. More

Curiousity got me into Peoria Ford. Wanted to check out their 2019 F-150 King Ranch. Chris was amazing, helpfull and went above and beyond to accomodate me by allowing me to do what I wanted to do. Fantast their 2019 F-150 King Ranch. Chris was amazing, helpfull and went above and beyond to accomodate me by allowing me to do what I wanted to do. Fantastic customer service! More