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Peoria Ford
Peoria, AZ
1,025 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again.
Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website.
Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more.
Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs.
When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area.
Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,025 reviews
January 12, 2021
This dealership continued to forward my credit application to dozens of banks and finance companies even after I walked out and refused to buy their car, they tried to lower my credit score in sp application to dozens of banks and finance companies even after I walked out and refused to buy their car, they tried to lower my credit score in spite by adding multiple inquiries on my credit buyer beware! More
by jvalimont
Employees Worked With
Doug Konieczny
January 01, 2021
Exceptional service from both Doug [and Michelle in finance]. If there is one thing I hate, it's going to a car dealer. What a pleasant surprise today was!! I will recommend them in the future!! finance]. If there is one thing I hate, it's going to a car dealer. What a pleasant surprise today was!! I will recommend them in the future!! More
by dpkdkk2
Employees Worked With
Doug Konieczny
December 28, 2020
The sales and service here are not good and should be avoided if possible. Bought a car and the added a service contract after I said no to both the sales and finance guy. If you buy a car and they add t avoided if possible. Bought a car and the added a service contract after I said no to both the sales and finance guy. If you buy a car and they add this MPP contract call the MPP company 800-866-6090. They sent me a cancellation form, I filled it out, sent it in within 30 days of purchasing and should get a full refund. It was almost $900 and a repeat of the new car warranty. Took my car to get the oil changed and they told me I needed over $600 in service work. They obviously did not look at the Ford/Lincoln service recommendations. They say we have special desert conditions. But for example they told me I needed a new air filter and never disturbed the dust on the air cleaner cover. They told me my antifreeze was burn and needed changing and it looked and smelled new. Watch what they do for you and take their advice with much suspicion. More
by Casper
Employees Worked With
Jeffrey
December 18, 2020
Jeff Meinke was fantastic, helped my wife and I find the perfect vehicle for us within our budget and did so in a timely manner! I would absolutely recommend any and all of my friends to do business with hi perfect vehicle for us within our budget and did so in a timely manner! I would absolutely recommend any and all of my friends to do business with him! More
by ryandmccurdy
Employees Worked With
Jeff Meinke, Doug Konieczny
December 14, 2020
Dishonest, deceptive business practice and discriminatory towards women. I was fine with numbers not working to my needs, moved on and was called back to the dealership due to revised terms. They had me sit towards women. I was fine with numbers not working to my needs, moved on and was called back to the dealership due to revised terms. They had me sit in the lobby for an hour and told me that they sent the wrong information. More
by HeatherMac
Employees Worked With
Andre burchette
December 12, 2020
I have purchased two new cars from this dealership..usually not the best sales experience but the service after the sale is pathetic. I purchased a 2018 Ford Fusion brand new from this deal dealership..usually not the best sales experience but the service after the sale is pathetic. I purchased a 2018 Ford Fusion brand new from this dealership with window tint now badly bubbled on two windows and the dealership refuses to repair because " they did not add the tint". Again car purchased brand new off their lot and already tinted with nice wheels which was a selling point on the car. Window sticker lists tinted windows. Service manager was not helpful and extremely rude. I requested to escalate and no one returned my call. Impossible to leave a message for General Manager Pat Hickey or Consumer Relations person with a full voicemail..This dealership has many complaints on the BBB website with comments that they pride themselves on excellent customer service..This is simply not true. More
by Michael Ward
Employees Worked With
Service Manager..extremly rude and condescending, Doug Konieczny
December 10, 2020
The price gouging at this dealership is astounding. Yet they pretend to be a great family business helping the community. I will take my business elsewhere they pretend to be a great family business helping the community. I will take my business elsewhere More
by david.davis22
Employees Worked With
Doug Konieczny
December 08, 2020
What can I say this is the best dealer I have ever had the pleasure of working with all the staff are the most friendly people I could have ever met helped me get into my new truck and made the whole proc the pleasure of working with all the staff are the most friendly people I could have ever met helped me get into my new truck and made the whole process seamless and I am normally very anxious about going to the dealer they made me feel rite at home I will be coming here every time from now on and by the way Doug and Michelle in finance is amazing really really great and mike on the sales floor was fantastic all in all jsut a truly great experience More
by Tylerfranklin1998
Employees Worked With
Michelle Hadley , Doug Konieczny
December 04, 2020
Excellent customer service from start to finish! Our salesman, Big Doug, went above and beyond to make the trip from Iowa to purchase a vehicle for my wife one of the best experiences I've ever had! I w salesman, Big Doug, went above and beyond to make the trip from Iowa to purchase a vehicle for my wife one of the best experiences I've ever had! I would highly recommend Peoria Ford to anyone in the market for a new or used vehicle! More
by K Brockmeyer
Employees Worked With
Doug Konieczny
