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Peoria Ford
Peoria, AZ
1,025 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again.
Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website.
Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more.
Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs.
When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area.
Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,025 reviews
March 07, 2020
My experience from my awesome sales person was unbelievable. I originally tried to get a car financed in March of 2019 but my scores were to low so she told me to keep paying on the car I had for unbelievable. I originally tried to get a car financed in March of 2019 but my scores were to low so she told me to keep paying on the car I had for another 6 to 8 months which I did and I came back in December of 2019 and got a brand new 2019 ford fusion. Thanks Linda domiguez More
by dennis wylie
Employees Worked With
Linda domiguez
March 06, 2020
Miss Dominguez All I have to say is, Smooooth! I drove up and I was actually able to park and get out of my car to breath before I was greeted by a salesman. Or s All I have to say is, Smooooth! I drove up and I was actually able to park and get out of my car to breath before I was greeted by a salesman. Or should I say saleswoman. Linda Dominguez greeted me and she was so pleasant. I could tell immediately that there was zero pressure. She was there to educate me instead of sell me. She asked questions to help me decide which direction I wanted to go and once I knew, she schooled me on all of the details I needed to make a decision. It felt like I was in control but had a co-pilot to help get me to where I wanted to be. Love my Explorer and I'm not annoyed to go buy a car anymore. Thank you, Linda. More
by Jaseball
Employees Worked With
Linda Dominguez
March 06, 2020
Friendly Service! I was nervous to stop in because i'm in a tough situation right now, but Linda made me feel at home right away. She has a bubbly personality and answe I was nervous to stop in because i'm in a tough situation right now, but Linda made me feel at home right away. She has a bubbly personality and answered all of my questions genuinely. I have to take some time to save up a little more but I feel good knowing I have a plan and I will be coming back to work with her specifically. If you have any friends looking for great customer service, send them to her! I drove 30 mins out and i'll do it again once I have everything handled on my side!! Thank you Linda! More
by tahirahtahirah
Employees Worked With
Linda Loo Dominguez
March 06, 2020
Awesome I had been looking for a truck for about 6 months and the truck that checked all my boxes happen to be at Peoria Ford. So when I went there I was rea I had been looking for a truck for about 6 months and the truck that checked all my boxes happen to be at Peoria Ford. So when I went there I was ready to deal with your typical car salesman. When I got there I was introduced to Doug Konieczny AKA Big Doug and the name fits. Doug made the process very easy and clear witch I appreciated. He was also very knowledgable of the vehicle even though it was a Dodge on a Ford lot. All in all, it was a great experience and would recommend Big Doug to anyone in the market for a new or preowned vehicle. More
by joeq2286
Employees Worked With
Ryan , Doug Konieczny
March 04, 2020
Doug is the Man to see Doug was a pleasure to meet and a fantastic salesperson to work and deal with. He took all the time need to answer any question and explained any que Doug was a pleasure to meet and a fantastic salesperson to work and deal with. He took all the time need to answer any question and explained any question I had thoroughly no with out any pressure or to rush thru a sale. I would recommend him to anyone Thanks Doug ybarra, was fantastic in financing he also took the time to answer any questions and explained each step cuddos to him I am reposting this response as I would be remiss if I did not also include the individual who made my sale possible as well, John Hickey and many thanks to him as well More
by alan042008
Employees Worked With
John Hickey sales manager and ybarry financing , Doug Konieczny
February 29, 2020
Doug is the Man to see, Doug was a pleasure to meet and a fantastic salesperson to work and deal with. He took all the time need to answer any question and explained any que Doug was a pleasure to meet and a fantastic salesperson to work and deal with. He took all the time need to answer any question and explained any question I had thoroughly no with out any pressure or to rush thru a sale. I would recommend him to anyone Thanks Doug ybarra, was fantastic in financing he also took the time to answer any questions and explained each step cuddos to him More
by alan042008
Employees Worked With
ybarra delbert , Doug Konieczny
February 20, 2020
Doug was great to work with and Michelle in financing was great aswell....highly recommend the Peoria Ford team. Thank you all for the help. great aswell....highly recommend the Peoria Ford team. Thank you all for the help. More
by casey333
Employees Worked With
Michelle, Doug Konieczny
February 16, 2020
No Morals Made a deal over the phone, confirmed the price on new vehicle in email, drove From Paradise Valley to Peoria and the deal changed when I got there. Made a deal over the phone, confirmed the price on new vehicle in email, drove From Paradise Valley to Peoria and the deal changed when I got there. I walked out. More
by 3fredd3
Employees Worked With
Michael V., sales manager, and a couple other flakes.
February 06, 2020
An employee from Peoria Ford, Jonathan Saldivar, contacted me about a car I had listed for sale on Craigslist. At first I declined as dealerships tend to offer very low amounts. I explicitly told th contacted me about a car I had listed for sale on Craigslist. At first I declined as dealerships tend to offer very low amounts. I explicitly told this to Jonathan, but he immediately assured me that they could make an offer in my price range. When I asked him to confirm, as I live an hour and a half away from them. He said it would be no problem, so I agreed to come in. When I arrived, Jonathan couldn’t be found and wouldn’t respond to my messages, and I was instead passed on to Doug Konieczny. Doug recollected my information, looked at the car, got a buyer who also checked the car, and came back with a significantly lower offer than the ballpark estimate on the phone. In fact the number was specifically what I told Jonathan would not be worth my while to come in. When I expressed this wouldn’t work to Doug, and I was told different estimates prior to driving in over an hour, he said “Jonathan saying that was him doing his job”, openly admitting that Peoria Ford lies to get you in the door. When confronted on this, his only response was that he didn’t make that specific call, but does do the same to other cars for sale. Unfortunately Doug represents Peoria Ford, so regardless of who spoke to me, the organization had made assurances that I would not be wasting my time coming in. Ultimately I just lost hours of my night, but I’m hoping others who are contacted by Peoria Ford about their cars for sale will read this and avoid dealing with them. More
by ovm123
Employees Worked With
Jonathan Saldivar, Doug Konieczny
