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Peoria Ford

Peoria, AZ

4.1
1,024 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again. Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website. Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more. Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs. When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area. Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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9130 W Bell Rd

Peoria, AZ

85382

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Showing 1,024 reviews

March 06, 2020

Miss Dominguez All I have to say is, Smooooth! I drove up and I was actually able to park and get out of my car to breath before I was greeted by a salesman. Or s More

by Jaseball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Dominguez
Mar 06, 2020 -

Peoria Ford responded

Thank you for taking the time to leave us a positive review, and congratulations on your new Explorer!

March 06, 2020

Friendly Service! I was nervous to stop in because i'm in a tough situation right now, but Linda made me feel at home right away. She has a bubbly personality and answe More

by tahirahtahirah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Loo Dominguez
Mar 09, 2020 -

Peoria Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

March 06, 2020

Top notch service from Linda! She knows her stuff! Made used car 🚙 buying simple! Will be recommend her to all my friends! Thanks again Linda! More

by navam021
Recommend Dealer
Yes
Employees Worked With
Linda
Mar 09, 2020 -

Peoria Ford responded

Thank you for taking the time to leave us a positive review, and congratulations on your new vehicle!

March 06, 2020

Awesome I had been looking for a truck for about 6 months and the truck that checked all my boxes happen to be at Peoria Ford. So when I went there I was rea More

by joeq2286
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan , Doug Konieczny
Mar 09, 2020 -

Peoria Ford responded

Each and every day we strive to be excellent - reviews like yours are always the goal. Thank you for taking time out of your busy day to recognize us.

March 04, 2020

Doug is the Man to see Doug was a pleasure to meet and a fantastic salesperson to work and deal with. He took all the time need to answer any question and explained any que More

by alan042008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Hickey sales manager and ybarry financing , Doug Konieczny
Mar 05, 2020 -

Peoria Ford responded

Thank you for your positive feedback!

February 29, 2020

Doug is the Man to see, Doug was a pleasure to meet and a fantastic salesperson to work and deal with. He took all the time need to answer any question and explained any que More

by alan042008
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ybarra delbert , Doug Konieczny
Mar 02, 2020 -

Peoria Ford responded

Our reputation is one of our top priorities. Your positive review is what we are always striving for!

February 20, 2020

Doug was great to work with and Michelle in financing was great aswell....highly recommend the Peoria Ford team. Thank you all for the help. More

by casey333
Recommend Dealer
Yes
Employees Worked With
Michelle, Doug Konieczny
Feb 20, 2020 -

Peoria Ford responded

Thank you for taking the time to leave us a positive review!

February 16, 2020

No Morals Made a deal over the phone, confirmed the price on new vehicle in email, drove From Paradise Valley to Peoria and the deal changed when I got there. More

by 3fredd3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael V., sales manager, and a couple other flakes.
Feb 17, 2020 -

Peoria Ford responded

We never want a customer to feel as though we aren't doing everything in our power to honor a price. We would love to speak with you about your concerns and see if there's anything we can do to earn back your trust. We are unable to identify you by this screenname to look up details about your visit so please contact Beverly Woodhull, Customer Relations Director at 855-971-8355 at your earliest convenience. Thank you.

Feb 17, 2020 -

3fredd3 responded

Peoria Ford ended up making my deal, I think there must have been a misunderstanding. I would recommend Peoria Ford, I wrote my initial review too quickly..

February 06, 2020

An employee from Peoria Ford, Jonathan Saldivar, contacted me about a car I had listed for sale on Craigslist. At first I declined as dealerships tend to offer very low amounts. I explicitly told th More

by ovm123
Recommend Dealer
No
Employees Worked With
Jonathan Saldivar, Doug Konieczny
Feb 07, 2020 -

Peoria Ford responded

Oliver, we are disappointed to hear you experienced this. A number of factors go into estimating the value of a trade and at Peoria Ford we do our best to keep it competitive. Our goal is to always have open communication and we’re sorry to hear you experienced challenges when visiting us. We would like to speak with you to get some additional information regarding your visit so we may address your concerns internally. Please contact Beverly Woodhull, our Customer Relations Director at 855-971-8355.

February 04, 2020

Doug was amazing and fought to get me what I wanted! I’m so grateful for his help cuz I was just going to give up More

by deanamendoza52
Recommend Dealer
Yes
Employees Worked With
John Hickey, Doug Konieczny
Feb 04, 2020 -

Peoria Ford responded

We appreciate you taking the time to leave us a positive review!

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