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Peoria Ford
Peoria, AZ
1,025 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again.
Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website.
Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more.
Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs.
When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area.
Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,025 reviews
February 04, 2020
Customer Service is very positive! I'm in Arizona for a few months and needed service on my F-350 and searched 3-4 dealers on-line and decided to call Peoria Ford for an appointment. Wh I'm in Arizona for a few months and needed service on my F-350 and searched 3-4 dealers on-line and decided to call Peoria Ford for an appointment. When I arrived at least 2 service advisors greeted me. Adam Croner was the advisor that wrote up the work order and answered all the questions that I had. Adam is a professional advisor that knows what customer service is all about. The truck was ready at the time he told me it would be done. Everyone at this dealer greets you with a hello that shows a concern for all customers. A very positive experience. Bob Duplessie More
by Bob
Employees Worked With
Adam Croner, Service Advisor
January 21, 2020
Yesterday, my sister in law and I purchase a Ford Escape from Peoria Ford. The purchase experience was better than we could ever expected. Linda Dominguez, our sales associate, was very knowledgeable, pro from Peoria Ford. The purchase experience was better than we could ever expected. Linda Dominguez, our sales associate, was very knowledgeable, professional, and patient. She discussed my Sister in Law's requirements for a new vehicle and after showing and driving several, got her into the perfect vehicle. The actual purchasing process was smooth and professional. I would like to thank Linda, Tim, and Mike for their great work. I know I will be back. More
by danleys73
Employees Worked With
Linda Dominguez
January 20, 2020
great experience and found a stranger that i can trust. Doug I have been a Toyota trucks owner for the last 30 years. This is the first time I got out of he box and bought a GMC. I love having the truck and will I have been a Toyota trucks owner for the last 30 years. This is the first time I got out of he box and bought a GMC. I love having the truck and will be with me for a long time. what made this so much easy to buy another truck is the my man Doug. I had such a great time dealing with you sir, I would buy another truck from you anytime. thanks for being a true person and not just a sales guy.... More
by pteofilo
Employees Worked With
Doug Konieczny
January 11, 2020
Doug got me my dream car for $100 less a month than I was trying to pay. I was hesitant to even try and get the car I loved but Doug gave me friendly pressure on the topic and I couldn't be happier with my n trying to pay. I was hesitant to even try and get the car I loved but Doug gave me friendly pressure on the topic and I couldn't be happier with my new mustang GT More
by travelingjedi
Employees Worked With
Doug Konieczny, Doug Konieczny
January 02, 2020
AMAZING We reluctantly drove to Phoenix after having the worst experience in Tucson. Luckily we met "Big Doug" and he immediately put our worries to bed. His We reluctantly drove to Phoenix after having the worst experience in Tucson. Luckily we met "Big Doug" and he immediately put our worries to bed. His customer service is exceptional and he immediately made us feel like family! He listened to what we were looking for, and made sure to meet our needs. He was upfront about everything and explained everything in detail so there were 'NO HIDDEN SURPRISES/FEES!" We are extremely satisfied with the entire buying process from Peoria Ford and will definitely recommend to all our friends and family. Also, Kelly Dutton in finance was amazing too! She was super friendly and caring and made the whole process easy and quick! Thank you all so much for making a very bad experience (from Tucson) turn into an amazing one! More
by aadromero
Employees Worked With
Kelly Dutton, Doug Konieczny
December 24, 2019
Dishonest Dealer Dishonest dealer uses bait a switch advertising and will go back on a deal after agreed pricing. Will attempt to add additional charges to the vehicle Dishonest dealer uses bait a switch advertising and will go back on a deal after agreed pricing. Will attempt to add additional charges to the vehicle without disclosure. If you choose to buy from this dealer be extremely cautious. Buy from Tom Jones or Larry H. Miller both are honest dealers. More
by Shawn
Employees Worked With
Pat Hickey
November 26, 2019
Buyer Beware! My wife and I looked at two used trucks and tried to see if we could work a deal for our budget. We were unable to work a deal on either truck but it My wife and I looked at two used trucks and tried to see if we could work a deal for our budget. We were unable to work a deal on either truck but it was a good experience with the salesman and finance dept. The next day I received a call from the salesman to see if we could somehow work something out. I asked if I put down another $1,000.00 down would the give me the payment I wanted. He said he would check and call me back. Approximately 10 minutes later he called and said, "Its a deal." I went in approximately an hour later to sign the papers. I gave them my license and down payment. 20 minutes later a different finance individual sat down and showed me another payment and money down deal. $3,000.00 additional down and a higher payment. I asked what was going on and looked for the salesman and other finance person. They were nowhere to be found. I explained the deal that was made verbally and he just shrugged his shoulders and said he doesn't know where they got those numbers. I asked him to get the other guy and he just sat there and smiled. Total manipulation. I said no thanks and left. I have never been treated so badly from a dealership in my life. Visit at your own risk. More
by dsammyb
Employees Worked With
Robert Lackner, Tim (finance), Unknown (finance)
November 25, 2019
Thankful & Grateful Big Doug was incredible to work with. He was patient and very helpful. My husband and I appreciated his knowledge and honest guidance during our car b Big Doug was incredible to work with. He was patient and very helpful. My husband and I appreciated his knowledge and honest guidance during our car buying process! He went above and beyond to fit us with the perfect vehicle for our needs and lifestyle, while his team was able to get us the right price, rate, and term. We are incredibly thankful and grateful for such a positive experience with Peoria Ford! More
by Casey_randall
Employees Worked With
Dale from finance, Doug Konieczny
November 09, 2019
Big Doug was the one man to meet and greet me at the door as soon as i walked in. Doug took me to see the vehicle I originally went in to look at while also recommending another one similar. As I liked the r as soon as i walked in. Doug took me to see the vehicle I originally went in to look at while also recommending another one similar. As I liked the recommended one far more Doug helped me look into the sound system that came with the vehicle along with other packages for the truck I decided on. Doug had the patience, knowledge and experience in selling vehicles! Doug was a big help in helping me find and get into the truck I wanted. I would definitely recommend him to anyone looking for a vehicle! More
by Isaiah Torres
Employees Worked With
Doug Konieczny
