Peoria Ford

Customer Service is very positive! I'm in Arizona for a few months and needed service on my F-350 and searched 3-4 dealers on-line and decided to call Peoria Ford for an appointment. Wh I'm in Arizona for a few months and needed service on my F-350 and searched 3-4 dealers on-line and decided to call Peoria Ford for an appointment. When I arrived at least 2 service advisors greeted me. Adam Croner was the advisor that wrote up the work order and answered all the questions that I had. Adam is a professional advisor that knows what customer service is all about. The truck was ready at the time he told me it would be done. Everyone at this dealer greets you with a hello that shows a concern for all customers. A very positive experience. Bob Duplessie More

Yesterday, my sister in law and I purchase a Ford Escape from Peoria Ford. The purchase experience was better than we could ever expected. Linda Dominguez, our sales associate, was very knowledgeable, pro from Peoria Ford. The purchase experience was better than we could ever expected. Linda Dominguez, our sales associate, was very knowledgeable, professional, and patient. She discussed my Sister in Law's requirements for a new vehicle and after showing and driving several, got her into the perfect vehicle. The actual purchasing process was smooth and professional. I would like to thank Linda, Tim, and Mike for their great work. I know I will be back. More

great experience and found a stranger that i can trust. Doug I have been a Toyota trucks owner for the last 30 years. This is the first time I got out of he box and bought a GMC. I love having the truck and will I have been a Toyota trucks owner for the last 30 years. This is the first time I got out of he box and bought a GMC. I love having the truck and will be with me for a long time. what made this so much easy to buy another truck is the my man Doug. I had such a great time dealing with you sir, I would buy another truck from you anytime. thanks for being a true person and not just a sales guy.... More

Doug got me my dream car for $100 less a month than I was trying to pay. I was hesitant to even try and get the car I loved but Doug gave me friendly pressure on the topic and I couldn't be happier with my n trying to pay. I was hesitant to even try and get the car I loved but Doug gave me friendly pressure on the topic and I couldn't be happier with my new mustang GT More

AMAZING We reluctantly drove to Phoenix after having the worst experience in Tucson. Luckily we met "Big Doug" and he immediately put our worries to bed. His We reluctantly drove to Phoenix after having the worst experience in Tucson. Luckily we met "Big Doug" and he immediately put our worries to bed. His customer service is exceptional and he immediately made us feel like family! He listened to what we were looking for, and made sure to meet our needs. He was upfront about everything and explained everything in detail so there were 'NO HIDDEN SURPRISES/FEES!" We are extremely satisfied with the entire buying process from Peoria Ford and will definitely recommend to all our friends and family. Also, Kelly Dutton in finance was amazing too! She was super friendly and caring and made the whole process easy and quick! Thank you all so much for making a very bad experience (from Tucson) turn into an amazing one! More

Buyer Beware! My wife and I looked at two used trucks and tried to see if we could work a deal for our budget. We were unable to work a deal on either truck but it My wife and I looked at two used trucks and tried to see if we could work a deal for our budget. We were unable to work a deal on either truck but it was a good experience with the salesman and finance dept. The next day I received a call from the salesman to see if we could somehow work something out. I asked if I put down another $1,000.00 down would the give me the payment I wanted. He said he would check and call me back. Approximately 10 minutes later he called and said, "Its a deal." I went in approximately an hour later to sign the papers. I gave them my license and down payment. 20 minutes later a different finance individual sat down and showed me another payment and money down deal. $3,000.00 additional down and a higher payment. I asked what was going on and looked for the salesman and other finance person. They were nowhere to be found. I explained the deal that was made verbally and he just shrugged his shoulders and said he doesn't know where they got those numbers. I asked him to get the other guy and he just sat there and smiled. Total manipulation. I said no thanks and left. I have never been treated so badly from a dealership in my life. Visit at your own risk. More

Thankful & Grateful Big Doug was incredible to work with. He was patient and very helpful. My husband and I appreciated his knowledge and honest guidance during our car b Big Doug was incredible to work with. He was patient and very helpful. My husband and I appreciated his knowledge and honest guidance during our car buying process! He went above and beyond to fit us with the perfect vehicle for our needs and lifestyle, while his team was able to get us the right price, rate, and term. We are incredibly thankful and grateful for such a positive experience with Peoria Ford! More

Big Doug was the one man to meet and greet me at the door as soon as i walked in. Doug took me to see the vehicle I originally went in to look at while also recommending another one similar. As I liked the r as soon as i walked in. Doug took me to see the vehicle I originally went in to look at while also recommending another one similar. As I liked the recommended one far more Doug helped me look into the sound system that came with the vehicle along with other packages for the truck I decided on. Doug had the patience, knowledge and experience in selling vehicles! Doug was a big help in helping me find and get into the truck I wanted. I would definitely recommend him to anyone looking for a vehicle! More