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Peoria Ford
Peoria, AZ
1,024 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again.
Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website.
Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more.
Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs.
When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area.
Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,024 reviews
February 06, 2019
Great customer service Appreciated the Lyft ride while our truck was being serviced. The contacts we received via email and phone were very helpful in getting the informati Appreciated the Lyft ride while our truck was being serviced. The contacts we received via email and phone were very helpful in getting the information to us. More
by BrownTruck
Employees Worked With
AJ
February 03, 2019
F-250 Def Heater replacement Our check engine light came on and they determined that the def heater was bad, Carlos checked with the extended warranty company and everything was c Our check engine light came on and they determined that the def heater was bad, Carlos checked with the extended warranty company and everything was covered, they ordered the parts, told us it was fine to drive and called us when the parts arrived and we scheduled a time for the repair, all is great now thank you Carlos for taking good care of us. Rick Maxwell More
by Rickshd
Employees Worked With
Carlos Luna
February 02, 2019
Engine Needs Service light on dash board Impressed with the complete service given me. Looked at initial problem of "engine needs service" light as well as recall issue. Service on car, plus Impressed with the complete service given me. Looked at initial problem of "engine needs service" light as well as recall issue. Service on car, plus round trip Lyft trips, all came to a grand total of $0.00. Thank you Mr. Quinton for the experience you provided. More
by snowbird
Employees Worked With
Mike Quinton
February 02, 2019
Faked diagnostics test Peoria Ford said I failed emissions diagnostics test and needed a new gas tank due to carbon leak. Also tune up due to excess carbon. Cost $2200.00 W Peoria Ford said I failed emissions diagnostics test and needed a new gas tank due to carbon leak. Also tune up due to excess carbon. Cost $2200.00 Went to another garage for second opinion. My Ford Edge passed all diagnostics tests!! NO EMISSIONS LEAK More
by Judy
Employees Worked With
Jonathan Hanson, service advisor
February 02, 2019
Incredible experience Found the car I was looking for at a price lower than expected. From initial phone call to driving off the lot with my new preowned Ford Escape, the l Found the car I was looking for at a price lower than expected. From initial phone call to driving off the lot with my new preowned Ford Escape, the level of service, integrity, friendliness, and professionalism was exemplary. I'm still smiling from the experience. It makes driving my Escape that much more enjoyable. Cant say enough about Christian Gore, John Williams, and Matthew Stewart with their incredible customer service. More
by Keith A D
Employees Worked With
Christian Gore, John Willianms, Matthew Stewart
January 31, 2019
Air bag recall There has been an air bag recall on my Ford Edge for a number of years. An air bag replacement was just offered. Peoria Ford installed the air bag a There has been an air bag recall on my Ford Edge for a number of years. An air bag replacement was just offered. Peoria Ford installed the air bag and provided a shuttle service for me to my home and back to pick up my car. Great job. More
by Nat
Employees Worked With
Mike Quinton
January 30, 2019
Perkins review Purchased a new Raptor and Tracy our sales representative was great! My husband went in today to get the delivery meeting where they went over all the Purchased a new Raptor and Tracy our sales representative was great! My husband went in today to get the delivery meeting where they went over all the functions of the truck. He said everything went wonderful! More
by Sheri
Employees Worked With
Tracey, Receptionist
January 29, 2019
They fixed my brakes!!! This place is absolutely incredible!!! My Ford Edge is my baby and the handled her with care, even worked with me on the fees needed to fix it! I can’ This place is absolutely incredible!!! My Ford Edge is my baby and the handled her with care, even worked with me on the fees needed to fix it! I can’t even put into words about how much their incredible customer service and actual service team has put my soul at ease with the brakes on my car and even letting me know what I need to look for in the future so I can keep my girl going another 900,000 miles (lol that’s a stretch) but I thank you Jonathan and the first gentleman I met the night I came in, thank you sooo very much! More
by Keke980
Employees Worked With
Johnathan Hanson
January 29, 2019
great service took a recent used car purchase to be inspected, they found some issues & work with the warranty co. some items were taken care of, I felt johny, ser took a recent used car purchase to be inspected, they found some issues & work with the warranty co. some items were taken care of, I felt johny, service rep worked very hard on my behave. Thanks johny More
by Billy G
Employees Worked With
johny
January 29, 2019
Excellent Service Great job, and great follow up by Johnny. Quick and very professional . . Showroom and service are were clean, neat and welcoming. Would return to Great job, and great follow up by Johnny. Quick and very professional . . Showroom and service are were clean, neat and welcoming. Would return to Peoria Ford Service. More
by Big Jim 73
Employees Worked With
Johnny
