Peoria Ford

Awesome Experience We came to find a vehicle and we weren't really sure what we wanted. Linda, the sales rep, asked us some key questions that helped us narrow down the We came to find a vehicle and we weren't really sure what we wanted. Linda, the sales rep, asked us some key questions that helped us narrow down the type of vehicle we might be interested in. She then quickly showed us a few models and explained the perks of each one that may be beneficial to us. After selecting the Ford Escape it was not time where the typical car dealer shennagins begin.... But here it was nothing like that... Everyone was friendly, caring, and wanted is to be happy with the vehicle and the price. We got everything we asked for and would highly recommend you come down to Peoria Ford and ask for Linda!!! More

Service was excellent I brought my 2018 F150 for the first oil change and they were taking care of me. It was a great, smooth transaction and Logan made sure everything wa I brought my 2018 F150 for the first oil change and they were taking care of me. It was a great, smooth transaction and Logan made sure everything was perfect. I do think the car wash needs to be improved. The wash at the Chevy was 100 better. More

Service the best in Arizona My 2015 Ford F-150 needed a service and recall item. My two service writers Keith Covey and Justin Reed were the best to work with and everything wa My 2015 Ford F-150 needed a service and recall item. My two service writers Keith Covey and Justin Reed were the best to work with and everything was done and ready when they said it would be. Also it was suggested I do a plug change with my mileage. Truck never has ran better. Thanks Peoria Ford#1 Bill Jansick More

They will make a deal to get your business My guy Darius bent over backwards and did everything he could to earn my business. He went to his boss who told him that he could make me a “stupid de My guy Darius bent over backwards and did everything he could to earn my business. He went to his boss who told him that he could make me a “stupid deal”. That deal was giving me more than double what my trade in was worth and taking off almost 5k for a 2019 Ford F-250 6.7L Diesel black truck. I didn’t want to buy a brand new truck because I thought I couldn’t afford it but Darius made it possible. More

Great experience! If your looking for a good deal go see Agron at Peoria Ford. He is very informative and isn't one of your typical pushy salesman. I gave him a price If your looking for a good deal go see Agron at Peoria Ford. He is very informative and isn't one of your typical pushy salesman. I gave him a price range and he made it happen. More

Experience a dealership I had a great experience at Ford dealership Of Peoria I would recommend this dealership to everyone that I know and I will be back in the future I had a great experience at Ford dealership Of Peoria I would recommend this dealership to everyone that I know and I will be back in the future More

Horrible! I came to the dealership basically to STOP the unending number of phone calls. Isabelle was calling me 2-4 times a week! She calls with the promise th I came to the dealership basically to STOP the unending number of phone calls. Isabelle was calling me 2-4 times a week! She calls with the promise that if I've made my payments "ontime, with no late payments, I can get you in a brand new ford with only your trade for a down payment". I had bought my current car, a used 2014 Taurus last year from Peoria Ford and it was a pleasant experience. I've had some credit issues in the past, that I have slowly been working on. My credit score went from a 584 last year to a 610 currently, so I was happy at the thought of getting in a new car! Kind of like proof that all of my work on my credit, is working! And, Isabelle was calling every day or at least every other day! So I go in to the dealership and explain that I am there to see Isabelle. Of course, Isabelle is not there but they happily give me to another salesman. He asks what kind of car I'm interested in....I tell him I'm not really interested in anything specific, I'm just here to let Isabelle know I am done with all the phone calls, and find out what kind of new car I might be able to get in. I tell the salesman that I have NO cash! Just trading in my Taurus, that I know I am upside down in, but Isabelle keeps calling...so here I am! They start running some nmbers and just then, they trade sales guys because the new guy ( not my salesman) can't drive a stick but my salesman can. So now I am with Jordan. He's nice enough but, I feel like I'm starting over. They run a soft-pull on my credit and decide I need to stay "around 22-24K. The new Escape would fit perfect. I test drive one, seems ok so we go in and they do a hard pull on my credit. Now, it seems they can't work anything unless I go with an Ecosport! I find out it's 3-cylinder and am really upset as I made clear to the origunal salesman that I really like having 6, that's what is in my Taurus! I just felt like I was being pushed into the Ecosport. Mind you I was at the dealership for 5 and 1/2 hours when I finally was given back my license and keys! Okay, they did spend a lot of time with me, so I get they were upset but what happened next assured me that THEY WOULD NEVER GET ANOTHER PENNY FROM ME! I was told that since Jordan didn't sell a car that day, he would have to make 100 sales calls! So, that's why Isabelle called me so often!! Then the poor finance guy who couldn't find the necessary paperwork got in trouble with the manager....he looked ready to cry and wouldnt even look at me as he walked by. I don't want the guy doing my paperwork to be "rushed" and I don't want that part of my experience to be rushed. He evidently got in trouble because I was leaving! I had tried to leave several times and was told "just a few more minutes" each time! I told them I'd be back the next day, but after re-living the last 20 minutes of my time at Peoria Ford and doing some research on the Ecosport, I didn't return, and I won't return! I am a Ford girl, born and raised in Detroit, but it's safe to say, if and when I get another car it WILL NOT BE from Peoria Ford. I cannot contribute to company that treats their employees so badly! They should really be ashamed of themselves! I can't remeber all of the names except for Jordan, Tim (I think from Georgia?), and Mark (I think--the original sales guy). More

AMAZING WARRIORS! Michael Vasilov, Gary Shand, Michelle Hadley in Finance, all went to bat for me and made me a SPECTACULAR DEAL!!!! I was so skeptical and nervous, I Michael Vasilov, Gary Shand, Michelle Hadley in Finance, all went to bat for me and made me a SPECTACULAR DEAL!!!! I was so skeptical and nervous, I was in a crappy situation with my old car and I walked away with a 2018 Focus Hatchback! I’m a lifetime customer now and anyone I know that is looking for good service and a new car I will be sending them there! They are truly warriors and will fight to get you the best deal! Thanks again guys! More

Great customer service Greeted within a minute. Explained work to be fine, arranged a ride home, called when completed and the work was perfect. Very quick vehicle delivery Greeted within a minute. Explained work to be fine, arranged a ride home, called when completed and the work was perfect. Very quick vehicle delivery when I returned to get my vehicle. More

Great Service Mike Ness was great took care of me and my truck..Mike even took care of a couple of items that he did not have too. Mike Ness was great took care of me and my truck..Mike even took care of a couple of items that he did not have too. More