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Peoria Ford

Peoria, AZ

4.1
1,024 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again. Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website. Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more. Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs. When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area. Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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9130 W Bell Rd

Peoria, AZ

85382

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Showing 1,024 reviews

November 17, 2018

Great experience I just bought a 2019 Mustang 5.0 GT PERFORMANCE PACK and just wanted to express my gratitude for the amazing deal they made for me! If anyone in the More

by Michael Hall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Dominguez, Tyler, John
Nov 19, 2018 -

Peoria Ford responded

Thank you for the five stars, Michael! We are happy to hear you had a great experience with our team. Enjoy that Mustang!!

November 16, 2018

Very poor I was extremely disappointed with the dealership. Recently purchasing my vehicle, I brought my vehicle to service station, Next day, they did a test d More

by Martha 2309
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
General manager service manager
Nov 19, 2018 -

Peoria Ford responded

Hi Martha, here at Peoria Ford, we are dedicated to excellence in all that we do. We are very sorry that we failed to meet your expectations during your visit. We would like the chance to speak with you about your situation. Please reach out to me at your earliest availability: Beverly Woodhull, Customer Relations Director, 623-977-8888.

November 14, 2018

Daniel Munoz Ramirez Daniel did an incredible job. His warm personality and service oriented attitude made our purchase a dream come true. I can’t even tell you how much w More

by JW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Munoz Ramirez
Nov 15, 2018 -

Peoria Ford responded

Thank you for taking the time to share your experience with us! We are happy to hear that you enjoyed working with our team. We hope to work with you again!

November 13, 2018

Bryan was the best When my brother and I walked into the Peoria Ford dealers, Brian met us at the door. Showed us some cars. We bought one.thanks Bryan.your the best More

by Judith643
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan was the no one..don't remember others names. Shame on us. Michelle in finance was great..
Nov 14, 2018 -

Peoria Ford responded

Thank you for the fantastic review and kind words! We hope you love your new Ford!

November 12, 2018

Excellent experience at Peoria Ford!! My sales representative Shelby and her manager we extremely helpful with me purchasing my first new car. They were honest and helped me figure out whi More

by Mhernandez1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shelby, Tyler, Nikki Van Doran
Nov 13, 2018 -

Peoria Ford responded

Thank you for taking the time to share your experience with us! We are thrilled to hear that you enjoyed working with Shelby. We hope you love your new Mustang!

November 11, 2018

Go see Willow! Came in with a car we researched and a price in mind that we needed to get to. Willow made it happen and the knowledge and personal care she took with More

by Buckeyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willow, Nikki Van Doran
Nov 12, 2018 -

Peoria Ford responded

Thank you for the five stars and kind words! We are pleased to hear that you enjoyed working with Willow. We hope to see you again in the future!

November 08, 2018

Servicing used vehicle purchased at different dealer Some people don’t like going to dealers for service. I go because they should be more familiar with my vehicle and know what to expect and what to ins More

by Dave B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Logan Roberts, Aaron Hinojosa
Nov 09, 2018 -

Peoria Ford responded

Thank you for taking the time to share your experience with us, Dave! We are happy to hear that you enjoyed working with our team. We hope to be of service to you again!

November 07, 2018

Power to make deals Peoria Ford's capacity to make a deal based on your payment requirements was the reason I chose them. They truly are a powerhouse and I am very happy More

by FerReyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Florez goes the extra mile to get the right deal done for you. An energetic and truthful salesman. His manager Tim Goolsby, instills confidence in the car buying process and provided next level information. A great team.
Nov 08, 2018 -

Peoria Ford responded

Thank you for the five stars and kind words! We truly appreciate the chance to earn your business!

November 04, 2018

Repairs incomplete After having door latch recall done for 2013 Ford Eacape Titanium, the drivers IA lock/unlock stopped working, wiring was not hooked up - technician f More

by matterns2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nikki Van Doran
November 03, 2018

Unexpected positive experience.. I needed the battery replaced in my Escape and was expecting the service advisor to sell me items not needed (common in this environment) not the case More

by TR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Patterson
Nov 05, 2018 -

Peoria Ford responded

Thank you for your review! We are happy to hear that you enjoy working with Tony! We hope to be of service to you again!

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