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Peoria Ford
Peoria, AZ
1,025 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again.
Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website.
Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more.
Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs.
When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area.
Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,025 reviews
October 19, 2018
Great service, explained everything to me The staff was very helpful I was told exactly what they did to my car and when it should be brought in for another service. A little "pricey", howeve The staff was very helpful I was told exactly what they did to my car and when it should be brought in for another service. A little "pricey", however. More
by cheryl
Employees Worked With
Quinton
October 19, 2018
Came in for diagnostics. Logan was amazing, he did a great job handling my case. I’ve been in many dealerships and I can say Peoria Ford is my favorite. There staff is always Logan was amazing, he did a great job handling my case. I’ve been in many dealerships and I can say Peoria Ford is my favorite. There staff is always friendly and ready to help out and always provide excellent service. I was in and out quickly and didn’t have to wait around, Logan is very easy to work with and took care of my needs. Thank you Peoria Ford. More
by zl1rsz28
Employees Worked With
Logan Roberts
October 17, 2018
Peoria Ford employees do not stand by their word On several instances I was told one thing and the dealer does the exact opposite. Last experience, purchased vehicle in March 2018. I was not expect On several instances I was told one thing and the dealer does the exact opposite. Last experience, purchased vehicle in March 2018. I was not expecting to make the purchase that day. I had my 2 year old with me. While he was good after that long long process to finally get into the finance managers office my son was ready to go. The finance manager was going over several optional protection products with me. I said I was interested but I needed to read through the details. I asked if I could return later and purchase. He informed me at time of purchase only. I asked him if I purchased the protection products now if I could return them via a form/online or if I had to return to the dealer. He told me return to the dealer. I made the selections. I went home, read through the products. I decided I wanted to cancel one protection product. I fill out the form and fax it to the dealer as requested when I called. I call the company that provided the protection item a few weeks later to see the status of refund. They informed me that they never received anything. I go to the dealership, they have me fill out a new form. Finance manager signs it and I leave. The dealer calls me back a little later and I have to return to the dealer to sign another spot. The lady makes me a copy and I go on my way. I wait a few weeks and call the protection product company and they inform me no cancellation received and the dealer knows how the process. They provided me the process. I go back to the dealer again and this time a finance manager tells me that it was not refundable. Based on the reviews I am seeing on BBB and other websites, this dealership and PFVT Motors, LLC, I'd stay away. I will not be returning even for service. More
by devilrock9
Employees Worked With
Nikki Van Doran
October 16, 2018
Great Service I was extremely pleased with the friendly, efficient service I recently received at Peoria Ford. Johnathan patiently explained everything before & af I was extremely pleased with the friendly, efficient service I recently received at Peoria Ford. Johnathan patiently explained everything before & after he serviced my car. I am very happy that I chose Peoria Ford! More
by Teacher
Employees Worked With
Johnathan Hanson
October 16, 2018
Military veterans stay away!!!!!!Liars!!! Here's how Peoria ford treats our military personnel and then wants to blame the insurance company authorization of a part that's not in the right col Here's how Peoria ford treats our military personnel and then wants to blame the insurance company authorization of a part that's not in the right color as the proper one wasn't available at the time of repairs needed. Also the manager of service(Keith Covey) states that sorry but thats what the insurance approved meaning that he couldn't get it painted or powder coated to match even though we would of happily paid the$30 to do it so it matched but that's what you get with a lower end company that doesn't care if the car looks good! Worse dealership I ever dealt with Pat Hickey only cares about selling cars and not taking care after the sale very apparent by the type of people who he puts in charge to make sure work gets done the right way!! More
by Rangerhulk
Employees Worked With
Keith covey
October 15, 2018
ABSOLUTELY AWESOME! Joey was EXCELLENT The entire experience was Awesome! Joey was so patient and wonderful! The entire team was so wonderful!!! I love my new Explorer! I had the best exp The entire experience was Awesome! Joey was so patient and wonderful! The entire team was so wonderful!!! I love my new Explorer! I had the best experience I have ever had buying a car ! More
by Jodie
Employees Worked With
Joey, Jim,
October 15, 2018
10,000 mile checkup Michael Quentin was my service advisor and he was the best. Let him know I was also going on a road trip so he made sure that not only was the 10,00 m Michael Quentin was my service advisor and he was the best. Let him know I was also going on a road trip so he made sure that not only was the 10,00 mile check list completed but also the vehicle was ready for an extended trip. Thanks Quentin - see you at 15,000!! More
by Mike
Employees Worked With
Michael Quentin
October 14, 2018
Awesome! Best of the Best Darrius was the real deal from start to finish! Just overall great experience from the first greeting to the sold photo at the end, and everyone in be Darrius was the real deal from start to finish! Just overall great experience from the first greeting to the sold photo at the end, and everyone in between! definitely check Peoria Ford out! Amazing experience! In and out in 3 hours! More
by Mechanicalcircus
Employees Worked With
Darrius, Nikki Van Doran
October 12, 2018
Auto Service Mike Hess provided great customer service. This was my first visit to Peoria Ford - the entire team was extremely professional. If and when my c Mike Hess provided great customer service. This was my first visit to Peoria Ford - the entire team was extremely professional. If and when my car needs service. I will not hesitate to bring it to Peoria Ford!! More
by Mario
Employees Worked With
Mike Hess
October 09, 2018
Service Department I was impressed with Michael Quinton’ efficientcy and attention to detail. The work was completed within the estimated time frame. I will return for I was impressed with Michael Quinton’ efficientcy and attention to detail. The work was completed within the estimated time frame. I will return for future business. More
by Truck
Employees Worked With
Michael Quinton
