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Peoria Ford
Peoria, AZ
1,025 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again.
Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website.
Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more.
Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs.
When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area.
Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,025 reviews
August 22, 2018
General Maintenance Everything went smooth. Clean in was easy work was done to my liking, Logan Roberts was a pleasure to work with. Pricing was better than i thought, th Everything went smooth. Clean in was easy work was done to my liking, Logan Roberts was a pleasure to work with. Pricing was better than i thought, thank you More
by Leona Callender
Employees Worked With
Logan Roberts
August 22, 2018
Loving our Explorer! Peoria Ford went above and beyond our expectations! The entire staff is welcoming, and make the car buying experience smooth and hassle free. We highl Peoria Ford went above and beyond our expectations! The entire staff is welcoming, and make the car buying experience smooth and hassle free. We highly recommend them for any used or new car purchase needs. Matt & Jaclyn More
by Matt & Jaclyn
Employees Worked With
Joseph Machbitz
August 20, 2018
Purchased new vehicle We always love Peoria Ford because they politely helped us a lot what we are the hearing. Our new vehicle is perfectly matched with us what they helpe We always love Peoria Ford because they politely helped us a lot what we are the hearing. Our new vehicle is perfectly matched with us what they helped us a lot. That’s why we always trust Peoria Ford staffs! More
by Twinkie88
Employees Worked With
Tessie Wilson
August 15, 2018
Service Thank you Michael Rhodes for the fast service for my vehicle. Great customer services and I do recommend Michael has a service advisor at Peoria Ford. Thank you Michael Rhodes for the fast service for my vehicle. Great customer services and I do recommend Michael has a service advisor at Peoria Ford. More
by marybell
Employees Worked With
Michael Rhodes
August 13, 2018
Service / Purchase I have been getting my vehicle serviced at Peoria Ford for a long time and the service is always fantastic, which lead purchasing my new vehicle. The I have been getting my vehicle serviced at Peoria Ford for a long time and the service is always fantastic, which lead purchasing my new vehicle. The sales / finance was an absolute pleasure and fantastic experience. I would highly recommend Peoria Ford! More
by Mike
Employees Worked With
Aaron Morano
August 07, 2018
90 point inspection is a joke Never buy used cars here!!! They claim a 90 point inspection but I have had my check engine light go off twice, a spare tire I can't take down because Never buy used cars here!!! They claim a 90 point inspection but I have had my check engine light go off twice, a spare tire I can't take down because there is not the Ford factory lock, the stereo speakers start smoking and no longer have sound, and the wrench light go off all in the first month and a half. They wasted multiple hours of my time trying to fix issues to the point that they keep it over night before even looking at it and over 5 hours trying to figure out the spare tire lock with the only resolution of cutting it off at my expense. First time buying from Peoria Ford and will never go back to their sales or service department. Very disappointed! More
by F250 owner
Employees Worked With
Multiple employees
August 07, 2018
Too long Look here is the deal, just tell the customer your price up front. I don’t want to haggle, I don’t want to dicker, just tell what you need out of the Look here is the deal, just tell the customer your price up front. I don’t want to haggle, I don’t want to dicker, just tell what you need out of the car and I’ll tell you if I can afford it or not. This back and forth xxxxxxxx is ridiculous considering how much information we have as far as price etc. I felt Tracey Twicthell was great as a salesperson, but come on sales managers, tell your salespeople what you need the car to sell for and let them sell. More
by MustangJoe
Employees Worked With
Tracy Twitchell, some sales manager
August 06, 2018
Great sales service! Ms. Theresa Wilson and her manager Dave are very nice and friendly. They tried to give me a good sale to match my budget. Recommend this dealership Ms. Theresa Wilson and her manager Dave are very nice and friendly. They tried to give me a good sale to match my budget. Recommend this dealership to everyone who wants to find a good car with a good sales service! More
by JantheJet
Employees Worked With
Theresa Wilson and her manager Dave
August 03, 2018
Excellent Service They all were very professional and exceeded my expectations! My truck was complete the same day and they even washed it for me. Thanks guys! They all were very professional and exceeded my expectations! My truck was complete the same day and they even washed it for me. Thanks guys! More
by Shdhdhhfbbx
Employees Worked With
Justin reed
August 02, 2018
Great Experience! Customer Service was great! They were friendly, patient and understanding what my husband and I were looking for. We appreciate the great deal they we Customer Service was great! They were friendly, patient and understanding what my husband and I were looking for. We appreciate the great deal they were able to give us on our brand new Ford 350 truck. I would recommend all our friends to come visit Peoria Ford! Thank you to our sales rep James Burdette and the sales manager Tim! More
by Danielle&Joe
Employees Worked With
James Burdette, Tim (sales manager), Anthony Sherrill
