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Peoria Ford

Peoria, AZ

4.1
1,025 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again. Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website. Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more. Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs. When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area. Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
Contact Dealership

9130 W Bell Rd

Peoria, AZ

85382

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Showing 1,025 reviews

June 05, 2018

Truck Our salesman Mack was fantastic! We ended up buying a 2013 F150 ecoboost and we are so happy with the whole process. Thank you thank you! More

by YandDlampi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mack
Jun 06, 2018 -

Peoria Ford responded

Thanks for the five star review! We are thrilled to hear that Mack was able to find the perfect vehicle for you. We hope to work with you again in the future!  

June 03, 2018

Recall repairs Jonathan took care of everything for me. He even repaired my tire on my car at now extra charge. I would highly recommend him and Peoria Ford if you More

by Jen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jun 04, 2018 -

Peoria Ford responded

Thank you for your review and recommendation, Jen! We are so happy to hear that Jonathan made your visit with us fantastic. We hope to be of service to you again!

June 02, 2018

Amazing Service Joe opend my deal, Patrick closed my deal and Hunter made sure I was updated on my next steps as far as when my car was coming from detail and when I More

by Mrskay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe, Patrick, Hunter
Jun 04, 2018 -

Peoria Ford responded

Thank you for taking the time to share your experience with us! Your wonderful comments keep us motivated and working hard for all of our guests. We wish you many happy miles in your new Ford, and we hope to see you again!

June 02, 2018

❤️Love my new Ford F-150❤️ I'd like to thank everyone at Peoria Ford for making my Ford F-150 purchase so pleasurable, especially Charles Eagle, my salesman. After attempting to More

by Jerri
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Eagle
Jun 04, 2018 -

Peoria Ford responded

Thanks for the five star review, Jerri! We are thrilled to hear that you had a great experience working with Charles and the rest of our team. We are happy to hear that you love your new F-150, and we hope to work with you again in the future!

June 02, 2018

New Fusion Sport Stan and Steve helped me put this deal together, and to them I say thank you for your professionalism and kind help. I have bought 3 vehicles from Peo More

by Rnolen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stan Elias, Steve Pirouette, Jim Eagle, and Logan in service
Jun 04, 2018 -

Peoria Ford responded

Thank you for the great review! We truly appreciate your continued business with us and having you as part of the Peoria Ford family. We look forward to working with you again in the future!

May 29, 2018

REcall work Johnathan Hanson was very pleasant to work with, courteous , helpful and answered all my questions When I bring my vehicle in for other service More

by FranM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Hanson
May 30, 2018 -

Peoria Ford responded

Thank you for the five stars! We are happy to hear that Johnathan made your visit with us fantastic. We hope to be of service to you again!

May 29, 2018

Ford Fusion Purchase with Steven Wanke Steven Wanke at Peoria Ford greeted promptly and was fantastic to work with. I'm am so glad we got to work with him on our purchase. He was courteou More

by Fred AZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Stewart
May 30, 2018 -

Peoria Ford responded

Thank you for your review and recommendation, Fred! We are thrilled to hear that Steven went above and beyond for your car buying experience. We truly appreciate your business with us!

May 28, 2018

Justin In Service Justin was awesome to work with. He provided daily reports on my vehicle’s progress and even provided a rental car while I waited for the parts to co More

by Sandy123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Reed
May 30, 2018 -

Peoria Ford responded

Thanks for the five stars! We are happy to hear that you enjoyed working with Justin. We hope to be of service to you again!  

May 28, 2018

False promises I initially bought my vehicle from surprise (owned by Peoria) and was told they wanna buy it back a year later. I took it back but didn't have the mon More

by hooten07
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Joseph, darious
May 30, 2018 -

Peoria Ford responded

We are so disappointed to learn of this situation you have described. This is not the experience we want for our customers, or the level of service we expect from our team, and we apologize. We would like the chance to speak with you further about your situation. Please reach out to me at your earliest chance: Beverly Woodhull, Customer Relations Director, 623-977-8888.

Jun 09, 2018 -

hooten07 responded

To Peoria Ford. I called and left a voicemail, even responder to the owners email sent from pat hickey and been two weeks with no response. Y’all have terrible customer service and seem to be a trend that y’all cannot straighten out. When y’all decide to get it together and can actually make this right per pat hickey you may call me at(229) 539-1642.

May 27, 2018

Ford Expedition A+ Johnny Delarosa took such good care of us along with John Stewart. Very good hands and got the exact car I want at the price that I felt comfortable d More

by Judge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Delarosa
May 30, 2018 -

Peoria Ford responded

Thank you for the great review! We are pleased to hear that Johnny and John took excellent care of you and found the perfect car for you. We wish you many happy miles in your new Ford!

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