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Peoria Ford

Peoria, AZ

4.1
1,023 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again. Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website. Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more. Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs. When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area. Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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9130 W Bell Rd

Peoria, AZ

85382

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Showing 1,023 reviews

May 02, 2018

Best experience Called made an appointment showed up and went straight to what I wanted. Did a little haggling like always and they got my payment very close to what More

by Tmoney81
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Mullen, Michelle
May 04, 2018 -

Peoria Ford responded

Thank you for the great review! We are thrilled to hear that Josh and Michelle made your visit with us fantastic. We wish you many happy miles in your new Ford!

May 01, 2018

Great service Had a great experience getting my new car with these guys!! Set up an appointment and let them know what car I was interested in and they emailed me t More

by Dylanrhodes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bruce, Tyler
May 02, 2018 -

Peoria Ford responded

Thank you for taking the time to share your experience with us! We are thrilled to hear that Bruce and Tyler went the extra mile for your car buying experience. We hope you love your new Ford and enjoy it to the fullest!

April 30, 2018

Customer care Excellent and knowledgeable staff and sales person. Ryan was very flexible and expert in comparisons. Overall team was very helpful and did a lot of w More

by Gfreburger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan
May 01, 2018 -

Peoria Ford responded

Thank you for the great review! We are pleased to hear that Ryan made your visit with us fantastic. We hope to work with you again!

April 30, 2018

Muy buen servicio Gracias a Daniel por su tiempo dedicado a ayudarme con mi troca f150 estoy muy contento y agradecido con todo el personal de Ford peoria gracias More

by Danmoreno1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel
May 01, 2018 -

Peoria Ford responded

Gracias por la revisión! Lo apreciamos!

April 29, 2018

First New Car PURCHASE Steve Piro was great, he kept an eye out for just the right Escape and made the process easy. Kelly Dutton helped get us the right payment...all aroun More

by Ice cream man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Piro and Kelly Dutton
May 01, 2018 -

Peoria Ford responded

Thanks for the five star review! We are pleased to hear that Steve and Kelly made your visit with us fantastic. We wish you many happy miles in your new Escape, and we hope to see you again!  

April 28, 2018

Matt Higgins I needed a duplicate key made for my truck and I was NOT looking forward to paying that bill or hown long it was going to take to make the key. Howeve More

by Ford Mama
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Higgins
May 01, 2018 -

Peoria Ford responded

Thank you for taking the time to share your experience with us! We are thrilled to hear that Matt took excellent care of you. We hope to work with you again in the future!

April 27, 2018

Great place to purchase They did a Great job with my new F-150 purchase.. the sales folks were very knowledgeable and straight forward with me.. I am extremely happy with my More

by Rkevinmiller1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph, Alex, Kelly and Bob... , Nikki Van Doran
Apr 27, 2018 -

Peoria Ford responded

Thanks for the five stars! We are happy to hear that our team made your visit with us fantastic. We wish you many happy miles in your new F-150!

April 26, 2018

Motorhome Transmission Repair Service advisor Johnathan was given the task of fixing a leak in my motorhomes automatic transmission. I told Johnathan I needed back ASAP as I had to More

by Mcgruff44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terry in transmission repair
Apr 27, 2018 -

Peoria Ford responded

Thank you for taking the time to share your experience with us! We are pleased to hear that Johnathan went above and beyond to make sure you were back on the road in a timely manner. We look forward to working with you again in the future!

April 25, 2018

Reasonable prices, painful process Good car and truck selection, but a painfully slow and classic haggling, nickel and diming purchase process. Lied to us about the need to replace the More

by NavyDoc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Wade, Jeff, Doug
Apr 27, 2018 -

Peoria Ford responded

We try to provide each customer with a great, no pressure, and helpful sales experience when considering a vehicle. We are sorry that your experience did not reflect our dedication to serve you. Please reach out to me at your earliest chance so I can address your situation: Beverly Woodhull, Customer Relations Director, 623-977-8888.

Apr 30, 2018 -

NavyDoc responded

Addendum...asked for a second key for the expedition....was quoted $270, glad the Mustang lady did so much better. I will contact customer relations later this week.....thanks for offering to listen.

April 25, 2018

Excellent Service I would like to thank Jonathan and Robert for the excellent service work they provided to my 2015 Ford Explorer. They took the time to find and fix th More

by Tom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Hanson
Apr 27, 2018 -

Peoria Ford responded

Thank you for the five stars, Tom! We are happy to hear that you had a great experience with our team. We hope to be of service to you again!

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