Peoria Ford

Matt Higgins I needed a duplicate key made for my truck and I was NOT looking forward to paying that bill or hown long it was going to take to make the key. Howeve I needed a duplicate key made for my truck and I was NOT looking forward to paying that bill or hown long it was going to take to make the key. However, Matt did the job in half the time AND made the cost $100 cheaper!! He was very friendly and genuinely seemed happy to be at work. More

Great place to purchase They did a Great job with my new F-150 purchase.. the sales folks were very knowledgeable and straight forward with me.. I am extremely happy with my They did a Great job with my new F-150 purchase.. the sales folks were very knowledgeable and straight forward with me.. I am extremely happy with my new F150 and how well I was taken care of at Peoria Ford!! Thanks, Kevin and Marybeth More

Motorhome Transmission Repair Service advisor Johnathan was given the task of fixing a leak in my motorhomes automatic transmission. I told Johnathan I needed back ASAP as I had to Service advisor Johnathan was given the task of fixing a leak in my motorhomes automatic transmission. I told Johnathan I needed back ASAP as I had to be in California in a matter of days Johnathan was also worked with extended warranty company to make sure my repairs were covered. Johnathan not only got the motorhome repaired and back to me in time for my trip, but also convinced the extended warranty company to pay for the repairs in full. Awesome job getting all this done under a time crunch. I will always bring my repairs and maybe a future F150 purchase to Peoria Ford. Thank you very much Johnathan More

Reasonable prices, painful process Good car and truck selection, but a painfully slow and classic haggling, nickel and diming purchase process. Lied to us about the need to replace the Good car and truck selection, but a painfully slow and classic haggling, nickel and diming purchase process. Lied to us about the need to replace the timing chain to make the extended warranty more attractive. They also did a credit check on us....why? We came prepared with our own separate financing, to simplify the deal. Strange. Detailing on our car incomplete, and not corrected when pointed out, even though they took the car back to service for 90 minutes...dirty seats and engine compartment. Overall, happy with what we got, except we didn't notice the badly worn tires in need of replacement, and they surprised us with only one set of keys...refused to provide second set with the purchase. ugh! Need to spend more on this thing! would prefer not to do business with this dealership again. There are used car sellers out there with much more transparent pricing and better detailing. More

Excellent Service I would like to thank Jonathan and Robert for the excellent service work they provided to my 2015 Ford Explorer. They took the time to find and fix th I would like to thank Jonathan and Robert for the excellent service work they provided to my 2015 Ford Explorer. They took the time to find and fix the problem. More

First time It was my first time going to a dealership to get an oil change and to fix my recall. Aj was great and extremely helpful! It was my first time going to a dealership to get an oil change and to fix my recall. Aj was great and extremely helpful! More

Puchased Ford Explorer Great customer service. Good deals, professional staff. Recommendation: premises need to be remodeled, to compete with other dealers in terms of havi Great customer service. Good deals, professional staff. Recommendation: premises need to be remodeled, to compete with other dealers in terms of having even happier customers. Other dealers even buy you lunch! More

All was good until the add ons started appearing Not completely happy although the dealership agreed to refund a $172 charge that was slipped onto the sales invoice. I was thinking that the price ha Not completely happy although the dealership agreed to refund a $172 charge that was slipped onto the sales invoice. I was thinking that the price had been determined except tax and license. Only to discover they charge $500 to process the title (the law states it can be $100 to $500) and somehow $172 were added for interior protection. This plus the $490 some dollars for paint protection which is another dealer add on that we were not happy with. More

Fast Service Jose was very nice and I was out of there in less than an hour. He did a great job and I will make sure to see him every time I need my car serviced. Jose was very nice and I was out of there in less than an hour. He did a great job and I will make sure to see him every time I need my car serviced. More

Great experience Best experience I’ve ever had purchasing a vehicle. From start to finish everything went smoothly and was very quick. Love my new Ford Focus. Best experience I’ve ever had purchasing a vehicle. From start to finish everything went smoothly and was very quick. Love my new Ford Focus. More