Peoria Ford

Reasonable prices, painful process Good car and truck selection, but a painfully slow and classic haggling, nickel and diming purchase process. Lied to us about the need to replace the Good car and truck selection, but a painfully slow and classic haggling, nickel and diming purchase process. Lied to us about the need to replace the timing chain to make the extended warranty more attractive. They also did a credit check on us....why? We came prepared with our own separate financing, to simplify the deal. Strange. Detailing on our car incomplete, and not corrected when pointed out, even though they took the car back to service for 90 minutes...dirty seats and engine compartment. Overall, happy with what we got, except we didn't notice the badly worn tires in need of replacement, and they surprised us with only one set of keys...refused to provide second set with the purchase. ugh! Need to spend more on this thing! would prefer not to do business with this dealership again. There are used car sellers out there with much more transparent pricing and better detailing. More

Excellent Service I would like to thank Jonathan and Robert for the excellent service work they provided to my 2015 Ford Explorer. They took the time to find and fix th I would like to thank Jonathan and Robert for the excellent service work they provided to my 2015 Ford Explorer. They took the time to find and fix the problem. More

First time It was my first time going to a dealership to get an oil change and to fix my recall. Aj was great and extremely helpful! It was my first time going to a dealership to get an oil change and to fix my recall. Aj was great and extremely helpful! More

All was good until the add ons started appearing Not completely happy although the dealership agreed to refund a $172 charge that was slipped onto the sales invoice. I was thinking that the price ha Not completely happy although the dealership agreed to refund a $172 charge that was slipped onto the sales invoice. I was thinking that the price had been determined except tax and license. Only to discover they charge $500 to process the title (the law states it can be $100 to $500) and somehow $172 were added for interior protection. This plus the $490 some dollars for paint protection which is another dealer add on that we were not happy with. More

Fast Service Jose was very nice and I was out of there in less than an hour. He did a great job and I will make sure to see him every time I need my car serviced. Jose was very nice and I was out of there in less than an hour. He did a great job and I will make sure to see him every time I need my car serviced. More

Great experience Best experience I’ve ever had purchasing a vehicle. From start to finish everything went smoothly and was very quick. Love my new Ford Focus. Best experience I’ve ever had purchasing a vehicle. From start to finish everything went smoothly and was very quick. Love my new Ford Focus. More

Puchased Ford Explorer Great customer service. Good deals, professional staff. Recommendation: premises need to be remodeled, to compete with other dealers in terms of havi Great customer service. Good deals, professional staff. Recommendation: premises need to be remodeled, to compete with other dealers in terms of having even happier customers. Other dealers even buy you lunch! More

Outstanding salesman and Dealership I am a new truck customer at Peoria Ford. I took delivery of a new F-150 Eco Boost on Monday, April 9, 2018. Daniel Munoz our salesman did an outsta I am a new truck customer at Peoria Ford. I took delivery of a new F-150 Eco Boost on Monday, April 9, 2018. Daniel Munoz our salesman did an outstanding job of helping us select the vehicle that fit our needs. He went on to give us a detailed indoctrination on the truck. He stayed with us through the entire buying process and helped us transfer our personal effects from our old truck to the new one. He was outstanding in all respects. I only have a few miles on the new truck so far, but I am impressed by the performance and drivability. I am looking forward to many years of outstanding service from both the Truck and Peoria Ford. I want to thank you Daniel and all the staff members at Peoria Ford which helped facilitate our buying experience. More

Used Car Sale First dealership we stopped at and we were greated by Steve. He was personable and made us feel at ease. One if the best buying experiences we've ha First dealership we stopped at and we were greated by Steve. He was personable and made us feel at ease. One if the best buying experiences we've had. We laughed almost the entire time. After the deal was made, we were met by Michelle in finance. She was great, helped us understand the in and outs of all the "extras". Drove off the lot very satisfied. They both did an excellent job! More

Very pleased. This was a very big job. Carlos was very good at explaining the task. Excellent service. It was also helpful to have the use of a rental car. This was a very big job. Carlos was very good at explaining the task. Excellent service. It was also helpful to have the use of a rental car. More