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Peoria Ford
Peoria, AZ
1,025 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again.
Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website.
Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more.
Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs.
When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area.
Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 7:30 AM - 9:00 PM
Tuesday 7:30 AM - 9:00 PM
Wednesday 7:30 AM - 9:00 PM
Thursday 7:30 AM - 9:00 PM
Friday 7:30 AM - 9:00 PM
Saturday 7:30 AM - 9:00 PM
Sunday 9:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,025 reviews
April 07, 2018
Fast, Friendly and Fabulous!!! I have nothing but praise for the family of Peoria Ford! Justin was very professional and efficient! We made an appointment the day before and they I have nothing but praise for the family of Peoria Ford! Justin was very professional and efficient! We made an appointment the day before and they were ready for us when we pulled in. We will be back!! Great job team!! More
by Christine k Cornett
Employees Worked With
Justin
April 07, 2018
Best buying experience EVER!! Austin helped us find the best Ford for us! He was truly a delight to work with! We never felt pressured and ended up happily purchasing the car we Austin helped us find the best Ford for us! He was truly a delight to work with! We never felt pressured and ended up happily purchasing the car we wanted. I would highly recommend Austin at Peoria Ford!! More
by Christine k Cornett
Employees Worked With
Austin
April 05, 2018
New Vehicle We had a great salesman. He found a new Flex exactly with everything we wanted for accessories. Cody was a super salesperson. When the car went fo We had a great salesman. He found a new Flex exactly with everything we wanted for accessories. Cody was a super salesperson. When the car went for detailing, that was a completely different story. The vehicle was not vacuumed out, the windows had smudges all over them, the carpet mats were not put into place, the door jambs were not wiped down. We did not have it redone on the day of purchase because we had somewhere to go. Luckily I had to come back the next day with the title for the trade and the car was than detailed again per the sales manager’s specifications and ours. More
by New Car 1
Employees Worked With
Cody Burdette
April 04, 2018
peoria ford sucks This place sucks. All I needed was a new battery. It had a ford motorcraft battery in dated 10/2015 this battery had a 36 month free replacement but t This place sucks. All I needed was a new battery. It had a ford motorcraft battery in dated 10/2015 this battery had a 36 month free replacement but they said the date on the side meant nothing. I just went somewhere else and bought a new battery NOT A MOTORCRAFT. I will never go to Peoria Ford again for anything!! try to find a better dealer! More
by Brian Schofield
Employees Worked With
n/a
April 03, 2018
Great experience at first but then a big problem! After having a very good experience at first I was disappointed with what happened next. I purchased a used Mini Cooper Countryman and was very ple After having a very good experience at first I was disappointed with what happened next. I purchased a used Mini Cooper Countryman and was very pleased with the overall service. I purchased the small hatchback with rear folding seats so that I could transport my mountain bike when needed. When I got the vehicle home and went to fold down the rear seats the 2 main seats folded down but the center mini seat would not fold down. I pulled on the strap to fold it down and nothing happened. This makes the fold down option not really an option as their is this pillar right in the middle of the rear area. I contacted the dealer and was told to bring it in. I returned the following day and was told that they couldn't fix it for me and that when you buy a used vehicle it is bought as is. I find it very hard to believe that they didn't know that this was not in working order. I took the vehicle in to a local mini dealer and was told that the strap and what it was connected to tore right off the seat frame and that I would have to replace the whole frame. The cost was around $1600. I declined the repair but was charged $200 to take the whole seat apart. I contacted Peoria Ford again and told them what I had found out and I was disappointed with what happened and they told me that they would contact me back, but that was 3 days ago and I have heard nothing. I am not very happy with the lack of a response and feel that after I walked out the door after the purchase their great service ended there. More
by Milo T
Employees Worked With
Garret, Jake
April 02, 2018
Nothing but problems We purchased a new CMAX, the car has had many problems. The air conditioner went out, the dash had to be taken apart. Many things were damaged in the We purchased a new CMAX, the car has had many problems. The air conditioner went out, the dash had to be taken apart. Many things were damaged in the process. There are 2 awful rattles as a result. We purchased several warranties. We were incorrectly charged on one. I was told that we would be refunded the difference, it was never done despite contacting them many times. I can't get people from the warranty department to call me back to add the dent warranty. It's been a very bad experience all around. More
by PeoriaNissansucks
Employees Worked With
Nikki Van Doran
March 30, 2018
Fred’s review Had an excellent experience at Peoria Ford, would recommend to anyone looking to purchase a vehicle . Had no problems with any part of process of purc Had an excellent experience at Peoria Ford, would recommend to anyone looking to purchase a vehicle . Had no problems with any part of process of purchasing my truck. More
by Zam
Employees Worked With
Agrin
March 29, 2018
Great Car Purchase Experience My advisors were Drew Appleby and Austin Van Hecke. Both were very professional about their approach to selling us a vehicle and very helpful guiding My advisors were Drew Appleby and Austin Van Hecke. Both were very professional about their approach to selling us a vehicle and very helpful guiding us through the various models and options. And the popcorn in the dealership was great! More
by Kurt
Employees Worked With
Drew Appleby and Austin Van Hecke
March 29, 2018
Great day purchasing new truck After a quick call the day before, Tyler had found 2 trucks that matched my wishes. After some lengthy test drives (never felt rushed) we looked over After a quick call the day before, Tyler had found 2 trucks that matched my wishes. After some lengthy test drives (never felt rushed) we looked over the entire inventory before deciding. Of course paperwork took a while, but lacked high pressure upselling. Good day overall. More
by 4X4Fan
Employees Worked With
Tyler Hubler
March 28, 2018
First service My advisor was Michael Hess and from beginning to end he took care of business and was a respectful guy! I appreciated his courtesy and service! Tha My advisor was Michael Hess and from beginning to end he took care of business and was a respectful guy! I appreciated his courtesy and service! Thanks Mike! Lance Knapp More
by LJ
Employees Worked With
Michael Hess
