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Peoria Ford

Peoria, AZ

4.1
1,025 Reviews
Peoria Ford has delivered automotive and customer service excellence for over two decades. Serving the West Valley and its surrounding cities, Surprise, Avondale, Glendale, Carefree and more, we offer one of the highest volumes of new Ford cars for sale in the Phoenix metro area. But it's not just our fantastic collection of cars that has customers coming back to us time and again. Along with our incredible assortment of 2024 F-150s, Explorers, Mustangs, and other popular models, we provide customer service that's second to none. In fact, thanks to our high customer satisfaction ratings, we've earned the Ford President's Award. We know how car dealerships are perceived and know that the unfortunate reality is most people dread going onsite to shop for cars. We strive to turn this completely around - pun intended. Purchasing a car is an investment that shouldn't be done in haste or with little research, so we encourage customers to read reviews and car comparisons like the ones we provide right on our website. Then when it comes time to visit our Phoenix-area Ford dealership, customers can get a real feel for aspects like performance, the comfort of the seats, the power and clarity of the audio system, the feel of the interior surfaces and other important facets before making a purchase. During this process it's our duty to ensure that you are treated with the utmost care and respect, never pressured and provided with the details you need to know about everything from features and package upgrades to lease offers and more. Shopping for a car should be fun, even more than fun, actually. It should be exciting. And when you visit to browse our selection of new Ford cars for sale, we feel confident that you'll be excited by the vehicles you explore, the competitive prices you see marked on the windshields AND how you're treated. The same holds true if you're in search of used Ford cars for sale near Phoenix. We have one of the largest collections of used and Certified Pre-Owned Ford models in the county and we can assist you in finding the perfect one for your needs. When it comes to the array of services we offer, we can pretty much take care of it all. From routine oil changes to intricate transmission and engine work, our mechanics have the tools and know-how to get the job done. Visit us for car repair in Peoria and even feel free to bring in your motorhome or fleet vehicle - we're one of the only dealers that offers commercial and RV repair in the Phoenix metro area. Stop by soon to browse new and used Ford cars, and other brands and models for sale or schedule an appointment online for your next service! Whether for sales or for service, when you make us your Phoenix-area Ford dealer you won't regret it!
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9130 W Bell Rd

Peoria, AZ

85382

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Showing 1,025 reviews

February 02, 2018

Thurston purchase My wife and I worked with Tyler Kellett and that was a great move. He helped us through the process and provided us with valuable information for us More

by eEcape2015
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Kellett
Feb 02, 2018 -

Peoria Ford responded

Thanks for the five stars! We are thrilled to hear that you enjoyed working with Tyler. We truly appreciate the opportunity to earn your business!

February 01, 2018

A Golden White Day We purchased a 2017 Ford Golden White Edge in January with all the bells and whistles . Theresa Wilson was very patient with us looking for the righ More

by On the Edge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Theresa Wilson
Feb 02, 2018 -

Peoria Ford responded

Thank you for the great review, Bud and Judy! We are happy to hear that Theresa made your visit with us fantastic. We wish you many happy miles in your new Edge!  

January 30, 2018

Great buying experience Garret was great to work with.. knowledgeable .. easy going...didn’t put on a lot of pressure but didn’t give up until we had a deal. More

by Go Blue
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garret Halstead
Jan 31, 2018 -

Peoria Ford responded

Thanks for the great review! We truly appreciate the opportunity to earn your business!

January 30, 2018

First repair visit I am new to the area and had a couple of recalls to be taken care of. They provided me with a ride to work and since the recall was something they h More

by DebbieB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin
Jan 31, 2018 -

Peoria Ford responded

Thanks for the five star review! We are happy to hear that you enjoyed working with our team. We hope to be of service to you again!

January 30, 2018

NICE SUPER DUTY We bought a super duty, excellent salesmen and service provided to Us.We just went to see the vehicles and we went out with a new car. More

by GENCI BRUSHA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
STEVE, ANTOHNY
Jan 31, 2018 -

Peoria Ford responded

Thanks for the great review! We truly appreciate the opportunity to earn your business. We hope you love your new truck and enjoy it to the fullest!

January 25, 2018

7000 mile oil change First visit to service center for my F350 diesel. Rep was efficient and courteous. Job was done well and I was on my way. Appreciated the job done. More

by Bob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnathan Hanson
Jan 25, 2018 -

Peoria Ford responded

Thanks for the great review! We hope to be of service to you again!

January 23, 2018

Taken an advantage of at closing of purchase At the closing the financial person made me assume that SkyLink was automatically included with car purchase. I didn’t check statement carefully enou More

by Yvonne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Bakkus
Jan 25, 2018 -

Peoria Ford responded

Yvonne, we are disappointed to hear we failed to provide you with the quality experience you deserve. Please reach out to me at your earliest convenience so I can resolve this matter for you: Beverly Woodhull, Customer Relations Director, 623-977-8888.

Jan 31, 2018 -

Yvonne responded

Thank you Peoria Ford for making it right! I appreciate your attention to my complaint and the refund for something that I did not want. Yvonne

January 19, 2018

warranty issue Good work by Erick getting me in for an appointment, quick diagnostic, and resolution. Peoria would be my first choice for service. The use of LYFT ma More

by Fred
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick Hernandez , Nikki Van Doran
Jan 22, 2018 -

Peoria Ford responded

Thanks for the great review! We are happy to hear that Erick was able to get you in and back on the road in a timely manner. We hope to be of service to you again!

January 17, 2018

New Edge We were just planning on looking but they gave us a good price on a new 2017 Edge that we could not leave it on the table. Sales staff was top notch, More

by JensenEdge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blake Gidney, Nikki Van Doran
Jan 18, 2018 -

Peoria Ford responded

Thanks for the great review! We are thrilled to hear that our team took excellent care of you during your car-buying experience. We wish you many happy miles in your new Edge!

January 16, 2018

Worth the drive I made the long drive from Thousand Oaks California to Peoria Ford to get the specific car I was looking for. They had much better pricing and options More

by LA Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnny Delarosa
Jan 17, 2018 -

Peoria Ford responded

Thanks for the five stars! Your wonderful comments keep us motivated and working hard for all of our guests. We hope to work with you again in the future!

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